Reviews
Great experience shopping for a new truck! Todd Fullmer...
Great experience shopping for a new truck! Todd Fullmer made sure we got the vehicle we wanted at the price we wanted. The process was quick and easy, we were in and out...Todd took the time to make sure we knew what every button, switch and setting on the vehicle did before we left. The truck was very clean when we took it home with a full tank of gas and properly filled tires. Thanks Todd!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
I saw the price here and sent an email asking for the everyone price and Todd quickly emailed me back. I got the price and was like is this really is this true. I sent them the VIN to my current truck and they sent me a very fair trade in price sight unseen considering the price they were selling me the new truck. I then read the reviews on here and that convinced me it might be the price and not a bait and switch and that I should drive the 3 1/2 hours to the dealer. I get there and Todd was great. Sure enough they were true to the price that they emailed me and had another $500 dollar rebate. In and out in little over two hours. Love the limited truck and the experience that I had at the dealership. I will be telling everyone to check them out that is in the market for a new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I saw the price on Cars.com and sent an inquiry as to...
I saw the price on Cars.com and sent an inquiry as to what the price was for everyone. Todd quickly responded to me with a price. I thought to myself is this really the price. I checked reviews and felt it might be the price. I lined up my financing. I sent Todd the VIN (thanks to Todd with his patience with me as I missed a character 3 times till I got it right) to the truck I was trading and he responded with a very fair trade price especially in relation to the price they were selling me the new limited truck. My son and I made the 3 1/2 hour trip and were met by Todd who was great. Got us quickly into the test drive. I asked about a rebate and although they did not have that rebate anymore he did find another $500 dollar rebate. So instead of the bait and switch deal I ended up with a deal better than I thought heading to the dealership. Loved the experience and Todd was great. All interaction prior to getting to the dealer was through text and email and Todd had the emails printed out when I got there and they were true to the price offered. I was in and out in a little over two hours. Loved the experience and felt like I got a great deal. I will be telling everyone that I know in the market for a new truck to contact them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great salesman
Wyatt at Chrysler of Culpepper is professional, friendly and attentive. I did not complete the sale with him because I changed my direction on the project but when I’m ready to buy I will definitely ask for Wyatt.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best truck buying experience I have had
Best truck buying experience I have had, great service. Would come back when ready for my next Truck. Will recommend dealer to friends and work associates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Efficient, no pressure, worry free experience! Purchased...
Efficient, no pressure, worry free experience! Purchased a 2020 Ram 1500 Rebel from Thurston Carpenter - received a fair trade-in value and spent ~2hours at the dealer start to finish including a test drive; shortest and most uncomplicated car buying experience I've ever encountered. Highly recommend the Chrysler of Culpeper team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No hassle fair deal
Thanks to Wyatt for the help. Drove 3 hours just based on the phone call with Wyatt. Knew I was getting a fair price off the Internet and went to dealer and didn’t get over fee’d and pressured to buy all the extra stuff. So refreshing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience I’ve had
Had a great experience from start to finish! I highly recommend Andrew as a salesperson. He was straightforward, efficient and very accommodating. The entire staff was very professional and did a great job walking me through the process. After doing much of the back and forth over text, I was in and out of this dealership with a new Jeep in 90 minutes! I will definitely send my friends to Culpeper. Just a great all around experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I let Thurston know that I needed a used truck to pull my...
I let Thurston know that I needed a used truck to pull my trailer with.. a couple weeks later he found exactly the truck I was looking for! I couldn’t have ordered one from the factory this perfect.. it was in excellent shape and within a day he had a deal worked out to trade the previous truck I had bought from him in on this truck. No hassle and always helpful. It’s been a pleasure to deal with Chrysler of Culpeper and Thurston on my second purchase from them!! -Curtis Matthews
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional service, great experience!
We came from NE Ohio to buy a used Jeep and from first call to signing the final documents, the entire staff was professional, pleasant and efficient!!! Sales and Finance were very responsive and helpful with the entire process. Just a really great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
