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Selbyville Holly Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Selbyville Holly Kia--very customer oriented

This dealership excels in courtesy and customer satisfaction. The sales process was low key, and for that reason most effective. The only possible criticism might be the service waiting room: it is a little cramped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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wonderful service!

Friendly service with a smile. Explained what was being done and what will need to be done on future visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great sales staff

My salesperson Terez Bailey was great. He was informative and helpful not high preasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Good Experience

Very good experience for buying a new vehicle !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Was very satisfyed with my experience at Holly KIa

Very Satisfied with Holly Kia. Everyone was very kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A dead vehicle when on vacation

One day before my vacation was to end, I discovered that my KIA Sorento had no power and would not start. My call to Holly Kia in Delaware and conversation with Wayne was everything that I need to begin to solve my problem. Wayne told me where to start and what to do. Not more than an hour after my call to Holly KIA, the tow company was on site and my car was taken to Holly KIA. I checked with Wayne about the status of my vehicle after lunch and was told that the work has begun. By 3:00 p.m. that afternoon, I received a call from Wayne telling me my car was ready to be picked up. In just a few hours, I was back on my schedule and able to return home the next day. Not only was the worked accomplished in just a few hours from the discovery of my problem, but Wayne spent the time needed to provide an explanation of what happened and how the problem was solved. This is the kind of consideration and service that should be provided by all companies, but it is not always there. I really appreciate the way Wayne and Mark handled my situation and made me feel that I I was in good hands. Thanks. Carl Richards

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Coustomer Service

I get my car service at Holly Kia 3,000 miles and they take very good care of my car. I will always have my car serviced there. If I have a problem that can't wait they work me in to make sure I am not without a car. If my car can't be repaired that they arrange for a loner car. Overall I will rate them 90 point out of 100.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Holly Kia is the Best Car Dealership in the Area.

Over the years my family and I have bought all our cars from Selbyville Holly Kia and have never been disappointed by their sales and service departments. I highly recommend them to anyone buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service and new rewards program

this kia dealer works on any cars and now has a 5% rewards program for cars under 60K, and 10% for cars over 60K

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very helpful

The service was great! I got my first car from there and the sales person was really helpful! Because of employment history and credit I didn't think i would be able to leave with a car but Brandon was able to help me no problem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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