Bommarito Chevrolet/Mazda

Everything was great from sales to finance.. We are very happy customers. We bought a 2027 Chevy Equinox Lt. We are very happy with it.

Multiple issues meeting their own deadlines and extremely disappointing service by the sales team. Showed up to test drive a 2020 F150 used truck on August 3rd around 4:30pm and was told that we could not test drive it because they were installing a new stereo, but that the truck would be ready on 8/05 for pickup. Wednesday arrived and the salesperson, Kip Rodgers, told us that it wasn't ready yet, but it would be ready on 8/06. Thursday arrived and we were told by Kip the truck wouldn't be ready until 8/7, because they had driven the truck Thursday evening to a Ford location to install the radio. When we called the Ford location, they had not received the truck and did not actually receive it until 10:00am on 8/7 and they wouldn't be able to install the radio until 8/10. On 8/10, (a full week after we have purchased this truck), my husband was driving it home for the first time (because we were not allowed to properly test drive prior) and the truck was wobbling and bouncing around on the highway so much that the glove compartment fell open and broke. We took the truck to a nearby Wheel City to see if it was an alignment or balance issue and they told us that it was very badly unbalanced and that consequently the tires had worn and were choppy, something I would expect a dealership to address before delivering a vehicle. When we spoke to Kip, our salesperson at Bommarito about these issues, he told us that we needed to speak to the general manager of the store, Terry. Terry wasn't available that day, but Larry, the new car sales manager told us that he would take a took at it. Larry and Randy (service manager) then test drove the vehicle 8/11and told us that it was running as expected for a truck with these shocks and tires. No mention of their failure to align the vehicle, no mention of the hail damage (which sucks, but we can live with that and didn't really bring it up) and no offer to replace or even look at the tires even though Randy the service manager did tell me that they only had 30% tread left on them.

Bought my car from Bommarito in 2014 and they've serviced it ever since. Wouldn't take it anywhere else.

3+ hours for an oil change and tire rotation. That’s with an appointment on a Thursday afternoon at 1:15pm.

Dennis was great and Chris was outstanding! Easiest process I've ever been through buying a car. I will go nowhere else for a new vehicle!

Service dept was very curtious and helpfu. Wait time was minable and good people throughout the dealorship.

Service is normally always good but the service advisor Reis , smells like pepperonis. But it is what it is

Been going to Bommarito for over 40 years. Great company to buy from and have work done.

everyone was very friendly and helpful. I was told it was going to be an hour or 2 and it was ready in about 45 minutes

Cassie set up my appointment to accommodate my timeline. Eric was very thorough with service recommendations for my Impala. My car was serviced perfectly and I am extremely satisfied.