Reviews
This dealership is helpful, listens to your needs, and
This dealership is helpful, listens to your needs, and works with you to make you are satisfied with your purchase. All the staff are helpful and treat you with respect.
This dealership is helpful, listens to your needs, and
This dealership is helpful, listens to your needs, and works with you to make you are satisfied with your purchase. All the staff are helpful and treat you with respect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been to Sunset Hills Subaru 3 times this month for
I have been to Sunset Hills Subaru 3 times this month for different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable to complete the process. All 3 times took less than estimated time. (These included #1.-4 new tires, 2. replace fog light bulb and 3. Missouri state inspection) I always enjoy the Praline coffee while I wait. I appreciate all of the service crew, especially Jeff, Donavan, and James and find the texting of progress to be very efficient communication. This service dept. is DEFINITELY an improvement over the old one at Webster Groves Subaru. Thank you for taking such good care of me and my "Shadow"!
I have been to Sunset Hills Subaru 3 times this month for
I have been to Sunset Hills Subaru 3 times this month for different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable to complete the process. All 3 times took less than estimated time. (These included #1.-4 new tires, 2. replace fog light bulb and 3. Missouri state inspection) I always enjoy the Praline coffee while I wait. I appreciate all of the service crew, especially Jeff, Donavan, and James and find the texting of progress to be very efficient communication. This service dept. is DEFINITELY an improvement over the old one at Webster Groves Subaru. Thank you for taking such good care of me and my "Shadow"!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thorough service, excellent and skilled customer service,
Thorough service, excellent and skilled customer service, service manager available when needed. Good care overall. Nice waiting area too
Thorough service, excellent and skilled customer service,
Thorough service, excellent and skilled customer service, service manager available when needed. Good care overall. Nice waiting area too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service , commitment to excellence and when you
Great service , commitment to excellence and when you have a problem or concern they address it and make sure if for any reason they can’t fix the problem they tell you what needs to be done.
Great service , commitment to excellence and when you
Great service , commitment to excellence and when you have a problem or concern they address it and make sure if for any reason they can’t fix the problem they tell you what needs to be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Much better Service department than a local competitor!
Much better Service department than a local competitor! One and done, all personnel seem to care.
Much better Service department than a local competitor!
Much better Service department than a local competitor! One and done, all personnel seem to care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The work was done in a timely manner and I was kept up to
The work was done in a timely manner and I was kept up to date. The service person was very personable.
The work was done in a timely manner and I was kept up to
The work was done in a timely manner and I was kept up to date. The service person was very personable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone in the store very pleasant and helpful, glad to
Everyone in the store very pleasant and helpful, glad to see that they didn’t dodge you if you had a question, super friendly and helpful
Everyone in the store very pleasant and helpful, glad to
Everyone in the store very pleasant and helpful, glad to see that they didn’t dodge you if you had a question, super friendly and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent dealership and with their dogs moving around
Excellent dealership and with their dogs moving around makes it more of family owned business
Excellent dealership and with their dogs moving around
Excellent dealership and with their dogs moving around makes it more of family owned business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My wife and I have found the welcome and service we’ve
My wife and I have found the welcome and service we’ve received from Austin Lewis and Sabrina to be friendly and helpful in every way. Austin listened to what we were looking for in a new car and explained the details on both the Forester and Outback and suggested we might find the Outback fit our needs better. He had us drive one, and we were convinced he was right. Both he and Sabrina demonstrated the technology features so that we’d be comfortable driving our new Outback. We also were satisfied with the reasonable price we received on our Outback. Our experience so far has been excellent!
My wife and I have found the welcome and service we’ve
My wife and I have found the welcome and service we’ve received from Austin Lewis and Sabrina to be friendly and helpful in every way. Austin listened to what we were looking for in a new car and explained the details on both the Forester and Outback and suggested we might find the Outback fit our needs better. He had us drive one, and we were convinced he was right. Both he and Sabrina demonstrated the technology features so that we’d be comfortable driving our new Outback. We also were satisfied with the reasonable price we received on our Outback. Our experience so far has been excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales staff are very knowledgeable and the facilities
Sales staff are very knowledgeable and the facilities have plenty of amenities. The service group is fantastic and great to work with.
Sales staff are very knowledgeable and the facilities
Sales staff are very knowledgeable and the facilities have plenty of amenities. The service group is fantastic and great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair