Skip to main content

Sunset Hills Subaru

(497 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–9:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–9:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award

Inventory

See all 12 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2021.
Webster Groves Subaru is proud to be part of the local business community in Webster Groves Missouri. We are committed to being the premier resource for Subaru sales and service to driver all over the St. Louis metro area. We are confident in our ability to deliver an unrivaled automobile shopping and service experience.
SAFETY FOR YOUR FAMILY IS A TRADITION AT WEBSTER GROVES SUBARU

Service center

Phone number

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Hills Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Courtesy, knowledgeable, dependable, no pressure .

Courtesy, knowledgeable, dependable, no pressure ... that's my experience from Subaru staff at all levels.

Courtesy, knowledgeable, dependable, no pressure .

Courtesy, knowledgeable, dependable, no pressure ... that's my experience from Subaru staff at all levels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

My appointment on July 17 was the best ever due to

My appointment on July 17 was the best ever due to Donovan Mehl! He was so helpful with what would be done, the time he gave was perfect & the cost was reasonable! He recommended getting new tires with options! We will be back for new tires!

My appointment on July 17 was the best ever due to

My appointment on July 17 was the best ever due to Donovan Mehl! He was so helpful with what would be done, the time he gave was perfect & the cost was reasonable! He recommended getting new tires with options! We will be back for new tires!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

After multiple trips to the service department to fix an

After multiple trips to the service department to fix an ongoing issue, I was ultimately told to go away as they could not fix the problem that their technicians agreed was still present.

After multiple trips to the service department to fix an

After multiple trips to the service department to fix an ongoing issue, I was ultimately told to go away as they could not fix the problem that their technicians agreed was still present.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

This was the second car we purchased from this

This was the second car we purchased from this dealership. The whole experience was easy and the sales rep made sure we got everything we needed and wanted on the vehicle. I highly recommend this dealership!

This was the second car we purchased from this

This was the second car we purchased from this dealership. The whole experience was easy and the sales rep made sure we got everything we needed and wanted on the vehicle. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

the service dept has always taken care of me when I have

the service dept has always taken care of me when I have brought my car in for repairs...

the service dept has always taken care of me when I have

the service dept has always taken care of me when I have brought my car in for repairs...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Good clear communication Timely work Appreciated my

Good clear communication Timely work Appreciated my salesperson Appreciate the lessons on all the technology available Love the emergency kit

Good clear communication Timely work Appreciated my

Good clear communication Timely work Appreciated my salesperson Appreciate the lessons on all the technology available Love the emergency kit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I’ve used this dealership since 2019 when we bought our

I’ve used this dealership since 2019 when we bought our 1st Subaru and we came back 2 years later and bought a 2nd one!! They are both running great !

I’ve used this dealership since 2019 when we bought our

I’ve used this dealership since 2019 when we bought our 1st Subaru and we came back 2 years later and bought a 2nd one!! They are both running great !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

The service performed was excellent and the advisors are

The service performed was excellent and the advisors are fantastic. The ONE reason I will not recommend this dealership? They tack on a 3% processing fee whenever you use credit cards to pay!! So far debit and checks are fee free, but if you use credit expect to pay an additional 3% (this is based on your total bill,

The service performed was excellent and the advisors are

The service performed was excellent and the advisors are fantastic. The ONE reason I will not recommend this dealership? They tack on a 3% processing fee whenever you use credit cards to pay!! So far debit and checks are fee free, but if you use credit expect to pay an additional 3% (this is based on your total bill,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
0 people out of 0 found this review helpful.
Show full review

Bought my Subaru a year ago and had a great experience.

Bought my Subaru a year ago and had a great experience. Had 2 warnings/notifications pop up on my car and decided to schedule a service appointment. Arrived 10 minutes early and told them we would wait inside. No one told us anything about how long it would be. We waited 2 hours and had no update on my vehicle. I asked if I could get a loaner because I was not planning on waiting at the dealership all day. Was told I could get a loaner and that my car would be quite a bit longer. I drove for about 15 minutes before getting a notification that was car was done. So turned around to drive back to the dealership after being told it would be awhile until it was ready. Arrived and was told there was an update my car needed and that was all it needed. I don’t think that update took 3 hours long to perform. Very disappointed in the lack of communication and I ended up wasting 4+ hours of my day. If I would have known it would haven taken that long, I would have asked for a loaner car earlier.

Bought my Subaru a year ago and had a great experience.

Bought my Subaru a year ago and had a great experience. Had 2 warnings/notifications pop up on my car and decided to schedule a service appointment. Arrived 10 minutes early and told them we would wait inside. No one told us anything about how long it would be. We waited 2 hours and had no update on my vehicle. I asked if I could get a loaner because I was not planning on waiting at the dealership all day. Was told I could get a loaner and that my car would be quite a bit longer. I drove for about 15 minutes before getting a notification that was car was done. So turned around to drive back to the dealership after being told it would be awhile until it was ready. Arrived and was told there was an update my car needed and that was all it needed. I don’t think that update took 3 hours long to perform. Very disappointed in the lack of communication and I ended up wasting 4+ hours of my day. If I would have known it would haven taken that long, I would have asked for a loaner car earlier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Great salesman and a fantastic experience.

Great salesman and a fantastic experience. No pressure sales and salesman worked to find me the correct car. I would recommend this dealership to anyone and I have.

Great salesman and a fantastic experience.

Great salesman and a fantastic experience. No pressure sales and salesman worked to find me the correct car. I would recommend this dealership to anyone and I have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 497 reviews