Reviews
I’ve only dealt with Waldorf Ford once so far to get a service and diagnostic on my 2022 F-150 Hybrid which I purchased used. The were very responsive to my request for service and accomplished the job in reasonable time at a reasonable price. They also offer a pickup and delivery service which I haven’t had the opportunity to try, but, seems very useful indeed if waiting at the dealership for service doesn’t fit one’s schedule. I will definitely be returning when my next service comes due.
I’ve only dealt with Waldorf Ford once so far to get a service and diagnostic on my 2022 F-150 Hybrid which I purchased used. The were very responsive to my request for service and accomplished the job in reasonable time at a reasonable price. They also offer a pickup and delivery service which I haven’t had the opportunity to try, but, seems very useful indeed if waiting at the dealership for service doesn’t fit one’s schedule. I will definitely be returning when my next service comes due.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Derek, we're so pleased to hear the team was responsive and efficient at Waldorf Ford. We will pass along your kudos to our service team. We look forward to seeing you again next time!
I have nothing but praise for Waldorf Ford. I bought one car from there and most of my service is done there and everything seems to me to be OK.
I have nothing but praise for Waldorf Ford. I bought one car from there and most of my service is done there and everything seems to me to be OK.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Keith, we are grateful for your feedback! We love you as a customer and we look forward to working with you again at Waldorf Ford Service Center!
I like the way they take pictures of the inspection of the vehicle and explain everything
I like the way they take pictures of the inspection of the vehicle and explain everything
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linds, it was our pleasure to assist you. Thank you from all of us here at Waldorf Ford!
I’m just brought 2019 ford expedition limited on June 26,2026 for $33495.81 paid in full but still cup holder was broken and used car manager didn’t not call me to make appointment to fixing yet
I’m just brought 2019 ford expedition limited on June 26,2026 for $33495.81 paid in full but still cup holder was broken and used car manager didn’t not call me to make appointment to fixing yet
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase and for sharing your feedback. We apologize for the delay in addressing the cup holder issue. Please reach out to our team at Waldorf Ford and we will get this sorted out for you.
I was in town for a few days and my truck started acting up. I went there and they fit me in to take a look at it. They also provided a ride to and from my hotel. Excellent communication and provided video updates. Thanks again for the quick work.
I was in town for a few days and my truck started acting up. I went there and they fit me in to take a look at it. They also provided a ride to and from my hotel. Excellent communication and provided video updates. Thanks again for the quick work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chuck, we're pleased we could assist you promptly and effectively at Waldorf Ford. Safe travels ahead, and we hope to work with you again in the future!
Bought several cars and trucks from Waldorf folks there are nice felt like I got a fair deal Hector did great your phone system sucks HARD only reach sales or service on hold for ever. You have inventory don’t want to wait 2 weeks. Had car up front for me to look at
Bought several cars and trucks from Waldorf folks there are nice felt like I got a fair deal Hector did great your phone system sucks HARD only reach sales or service on hold for ever. You have inventory don’t want to wait 2 weeks. Had car up front for me to look at
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback, Dennis. While it's great that you enjoyed working with Hector, we're sorry to hear you've had trouble reaching us over the phone. Your feedback is noted, and we hope you'll contact us directly if there's anything we can do to assist you at this time. Best, Management Team at Waldorf Ford - (240) 427-1309
This is my 5th truck from Waldorf Ford. I just as happy as the first. The sales team is awesome. My guy was Randy. He really took care of me through the entire process. Looking forward to doing business in the future. Thanks to the entire staff.
This is my 5th truck from Waldorf Ford. I just as happy as the first. The sales team is awesome. My guy was Randy. He really took care of me through the entire process. Looking forward to doing business in the future. Thanks to the entire staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edward, thank you for your continued trust in Waldorf Ford and Randy! We're so happy to hear about your experience and we look forward to serving you in the future! Safe travels!
I really can’t say enough about the service I received at Waldorf Ford. I’m 87 years old and everyone was wonderful. They were friendly and explained everything. The clerks and service technicians were very professional. I will definitely recommend this dealership and I will always get my car serviced there. Thank you Wendy for all your help. J.Mack
I really can’t say enough about the service I received at Waldorf Ford. I’m 87 years old and everyone was wonderful. They were friendly and explained everything. The clerks and service technicians were very professional. I will definitely recommend this dealership and I will always get my car serviced there. Thank you Wendy for all your help. J.Mack
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joseph, thank you for sharing your experience with Wendy and the team! We truly appreciate your feedback and look forward to seeing you again at Waldorf Ford. Safe travels!
I had a great experience. I worked with the best salesman Reggie Curtis. Thank you!
I had a great experience. I worked with the best salesman Reggie Curtis. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reggie and the Waldorf Ford team are thankful for your kind words! We wish you safe travels ahead!
One big screwup on the finance side you did not send all information needed for my contract with Ford Motor Credit bought the vehicle on April 6 and still no contract from Ford credit like the vehicle I bought but finance screwed up how long before I get my payment monthly payment book
One big screwup on the finance side you did not send all information needed for my contract with Ford Motor Credit bought the vehicle on April 6 and still no contract from Ford credit like the vehicle I bought but finance screwed up how long before I get my payment monthly payment book
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
We're glad to know you like the vehicle, but we apologize for the delay and any inconvenience this has caused. It's important to us that your financing process is smooth and timely. Let's get this sorted out quickly - please reach out so we can assist in resolving this issue as soon as possible. Thank you, Management Team at Waldorf Ford - (240) 427-1309