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(86 reviews)

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Service

During this visit, the person signing in my vehicle actually listened to me when I explained an issue. On a previous visit, I did the explaining and no one corrected the problem.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Linda, Thank you for giving us a second chance! We are happy we could complete your repairs on your vehicle. We appreciate your loyalty and we will do everything possible to make sure this issue does not occur again! Thank you for your continued business! Sincerely, First State Chevrolet Team

Pleasanr experience

I was not pressured.. All of my questions were answered. Fair deal, including trade-in $. Sales rep (Mike U.) was extremely helpful and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, We are happy to hear you had a great experience at our dealership and with Sales Professional Mike Uffelman. We do our best to make the car buying experience as stress free as possible. Glad you had a good time! Sincerely, First State Chevrolet Family

Consistently great!

Everything went smoothly from getting the estimate, dropping it off and picking up rental, to bringing everything back. The car is perfect and I could not be more pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christopher, Thank you for letting First State Chevrolet complete your repairs. We appreciate your business and are pleased to hear your experience with us went smoothly! Sincerely, First State Chevrolet Team

Happy Camper

Pleasant workforce. work done in timely manner. While in the showroom area a number of the sales personal came up to me and said, "hello." This always makes me feel at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Richard, Thank you choosing First State Chevy to service your vehicle. We always enjoy catching up with our customers and making sure they are taken care of when they step through our doors. We appreciate you and your business. Sincerely, First State Chevrolet Team

2015 silverado service

I like the friendly folks and knowing that my truck would be handled by world class techs HAPPY! HAPPY! HAPPY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Charles, Thank you for servicing your vehicle at First State Chevrolet. We always like to hear about our customers experience and are glad you had a great one! Sincerely, First State Chevrolet Team

Great Service

First State has always completed my service on time and always been a pleasure to deal with. Their prices are competitive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Bob, Thank you for giving us the opportunity to service your vehicle. We thank you for your continued business. Sincerely, First State Chevrolet Team

Great new car and service

The staff are knowledgeable about the product. Financing was easy. My new car was ready for pickup. I love First State Chevy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Charles, Thank you for purchasing your new vehicle from First State Chevrolet. We are glad we were able to provide you with all the information you needed to make this a great buying experience for you! Enjoy your new car! Sincerely, First State Chevrolet Team

Outstanding

Mike Uffelmann was our sales rep. He was very knowledgeable and did a great job explaining everything to my husband and I regarding the different cars we were interested in. Everyone in the sales office and service center were pleasant and honest. I say honest because we left money in the center console of our trade-in and we were promptly notified. The whole process was easy and we even had coffee and snack. Thanks for a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, We are happy to hear about your excellent experience with our Sales Professional Mike Uffelman and thank you for your 5 star rating. It was a pleasure working with both you and your wife. Stop in for coffee and snacks anytime! Sincerely, The First State Chevrolet Team

5 star facility w? five star personal in Delaware

First State Chevy equals a five star rating. can not get much better than that. saving more praise for later

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Judith, Thank you for your kind words and rating. We appreciate the support. Sincerely, The First State Chevrolet Team

Excellent Service

Personnel is excellent, kind, & efficient. LoL, 20 words?? It was nice to know that 1st State would match offers or quotes from other Tire Centers (Goodyear, etc) when in the market for tires!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Robert, Thank you for considering First State Chevrolet for your next new set of tires. We appreciate you as well as your business! Sincerely, The First State Chevrolet Team