Skip to main content

Laura Buick GMC

(3,809 reviews)
Visit Laura Buick GMC
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2024 consumer dealer award 2019 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (618) 223-6804 (618) 223-6804
Used (618) 223-5998 (618) 223-5998
Service (618) 623-0346 (618) 623-0346

Inventory

See all 1488 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since August 2012.
Laura Buick-GMC is a family owned and operated business with a strong commitment to customer satisfaction. We combine family values integrity and character so that our customers are ensured to experience excellent service and are treated with the utmost respect. We specialize in lifted trucks and superior service. We service all makes and models! Come see why we are the #1 Volume Buick-GMC Dealer In The Nation!
#1 Volume Buick-GMC Dealer In the Nation! Buy your car online! Nationwide shipping available!

Service center

Phone number (618) 623-0346

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(3,809 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laura Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Laura Buick GMC is the best dealer around. It is a great purchasing experience and they have an outstanding selection of vehicles to choose from.

Laura Buick GMC is the best dealer around. It is a great purchasing experience and they have an outstanding selection of vehicles to choose from.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I had a phenomenal experience purchasing my new vehicle. Dave Pusa was excellent to work with, making the entire buying process seamless and efficient.

I had a phenomenal experience purchasing my new vehicle. Dave Pusa was excellent to work with, making the entire buying process seamless and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

John and his staff are always above and beyond when it comes to getting my truck the service it needs and advising me about future needs. He let me know my battery was in need of replacing and saved me a trip and took care of it while he had it. I really appreciate how they look out for my interest!

John and his staff are always above and beyond when it comes to getting my truck the service it needs and advising me about future needs. He let me know my battery was in need of replacing and saved me a trip and took care of it while he had it. I really appreciate how they look out for my interest!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Our salesperson Derrick Metcalf was excellent. Came to buy a used car bought new buick instead.

Our salesperson Derrick Metcalf was excellent. Came to buy a used car bought new buick instead.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

We had a great experience from start to finish. The team took the time to listen to what we were looking for and helped us find a vehicle that checked all of our boxes. There was never any pressure to buy?just honest guidance, patience, and helpful answers to our questions. We truly appreciated the relaxed, customer-focused approach and would highly recommend them to anyone looking for a positive car-buying experience.

We had a great experience from start to finish. The team took the time to listen to what we were looking for and helped us find a vehicle that checked all of our boxes. There was never any pressure to buy?just honest guidance, patience, and helpful answers to our questions. We truly appreciated the relaxed, customer-focused approach and would highly recommend them to anyone looking for a positive car-buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I committed to this purchase on 6/29. Did not receive the purchase docs until after 5pm on 6/30 and felt as though I was being rushed through at the last minute to meet end of month sales quotas and pressured with, "I cannot confirm if this same price will be available next month." This after I had committed to buy it over 24 hours prior. With the sale completed on 6/30 I still have yet to receive the title work to register the vehicle and it is now 7/22. Registration must be completed by 7/30. I called to check on this and left a message for the finance person who handled my paper work and haven't received a call back now 5 days later. I also left a message for the sale manager yesterday, because the salesperson that I worked with no longer is employed here, and still no call back within 24 hours. Also, I made it very clear that this was a business vehicle as needed to be titled with the business name included in order to use the sales tax benefit of the vehicle I was replacing. I was told I would need to add the business as a DBA at the time of registration. Talked to my local DMV and they said that has to be done on the title work before registration. No one has returned my call from the dealership about this either. Oddly I also inquired about purchasing a truck as well and the salesperson never got back to me on this additional purchase. I have purchased over 35 vehicles in the last 31 years, most of these being GM products and mostly from Mayse Automotive Group in Aurora, MO. I tried this dealership because they had exactly what I wanted and Mayse is very low on new inventory due to a massive hail storm. This was a large mistake. Laura seems very concerned with pushing through the sale and zero service after the sale. Love the GM vehicle, very disappointed with the dealership.

I committed to this purchase on 6/29. Did not receive the purchase docs until after 5pm on 6/30 and felt as though I was being rushed through at the last minute to meet end of month sales quotas and pressured with, "I cannot confirm if this same price will be available next month." This after I had committed to buy it over 24 hours prior. With the sale completed on 6/30 I still have yet to receive the title work to register the vehicle and it is now 7/22. Registration must be completed by 7/30. I called to check on this and left a message for the finance person who handled my paper work and haven't received a call back now 5 days later. I also left a message for the sale manager yesterday, because the salesperson that I worked with no longer is employed here, and still no call back within 24 hours. Also, I made it very clear that this was a business vehicle as needed to be titled with the business name included in order to use the sales tax benefit of the vehicle I was replacing. I was told I would need to add the business as a DBA at the time of registration. Talked to my local DMV and they said that has to be done on the title work before registration. No one has returned my call from the dealership about this either. Oddly I also inquired about purchasing a truck as well and the salesperson never got back to me on this additional purchase. I have purchased over 35 vehicles in the last 31 years, most of these being GM products and mostly from Mayse Automotive Group in Aurora, MO. I tried this dealership because they had exactly what I wanted and Mayse is very low on new inventory due to a massive hail storm. This was a large mistake. Laura seems very concerned with pushing through the sale and zero service after the sale. Love the GM vehicle, very disappointed with the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

As always the experience at Laura Buick GMC was excellent and we could not be happier with the vehicle we purchased. The entire team starting with our sales person went above and beyond to make sure we ended up with the vehicle we wanted at the best price possible. We have bought multiple vehicles from Laura Buick GMC and will continue to buy from them in the future.

As always the experience at Laura Buick GMC was excellent and we could not be happier with the vehicle we purchased. The entire team starting with our sales person went above and beyond to make sure we ended up with the vehicle we wanted at the best price possible. We have bought multiple vehicles from Laura Buick GMC and will continue to buy from them in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

As always the experience at Laura Buick GMC was excellent and we could not be happier with the vehicle we purchased. The entire team starting with our sales person went above and beyond to make sure we ended up with the vehicle we wanted at the best price possible. We have bought multiple vehicles from Laura Buick GMC and will continue to buy from them in the future.

As always the experience at Laura Buick GMC was excellent and we could not be happier with the vehicle we purchased. The entire team starting with our sales person went above and beyond to make sure we ended up with the vehicle we wanted at the best price possible. We have bought multiple vehicles from Laura Buick GMC and will continue to buy from them in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Scott Sandvoss worked with me on this purchase. He couldn't have made this any easier for me. This is my second vehicle purchased from Laura Buick and I will me back when it is time to trade my Yukon.

Scott Sandvoss worked with me on this purchase. He couldn't have made this any easier for me. This is my second vehicle purchased from Laura Buick and I will me back when it is time to trade my Yukon.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Handled unexpected check engine light along with scheduled oil change without having to make another appt. (We were leaving on vacation this weekend). also provided a loaner so that we could pick up medication before the end of the day. Matt went above and beyond for us.

Handled unexpected check engine light along with scheduled oil change without having to make another appt. (We were leaving on vacation this weekend). also provided a loaner so that we could pick up medication before the end of the day. Matt went above and beyond for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 3809 reviews

Related searches near you