Cassens Chrysler Dodge Jeep RAM

Cassens is always great to work with and Steve Lane makes the process easy. He is very knowledgeable about the vehicles. There is no pressure or stress when dealing with Steve and he answers all your questions.

Our sales person, Holly Wilkinson, worked hard to get deal to work. We were picky and had a set budget. After a month of looking, finally got things to work. We love Cassens and are customers for life. I wouldnt go anywhere else!

In case I didn't make it clear in my first review, I completely appreciated the time, effort, and attention Holly Wilkinson took to make my new car purchase a pleasant experience. We needed to replace our 2010 Town & Country; Holly took the time to show us all the options, let us drive one on the lot, and, finally order one to our specifications. She is an absolute gem--I would call her the "perfect salesperson" no pressure, no gimmicks, just a straightforward approach to show the produce. She is terrific--a great asset to the Cassens dealership.

Superb customer service from this dealership--we looked on the lot, couldn't find what we wanted to replace our 2010 Town & Country; spoke with Holly. She worked with us to order a new Pacifica to our specifications--it was delivered on 31 Aug, and it's perfect! She was very responsive to all our questions, concerns, etc., and the order was completed as we asked. Jack, in Finance, was also especially courteous--made me enjoy having him take my money! Very pleasant experience all the way around. I'd recommend this dealership to any and all.

I was very satisfied with my Salesman Steve Hines. He seemed very knowledgeable about the jeep/Chrysler products and was pleasant to talk with. At no time did he seem pushy but was very caring about my wants and desires. Thanks for the great experience.

I was an owner of a 2015 Dodge Dart Rallye for a little over a year and decided it was time to upgrade to a bigger vehicle and had Jeep's in mind. Cassens by far had the best deals! I worked with Holly Wilkinson and she was so great to work with! Today, I drove off in a 2016 Jeep Compass Sport and couldn't be happier with my purchase and the environment of the dealership! Highly reccomend working with Holly at Cassens!

I had a very good experience with my purchase from Cassens. Steve Lane was very good to deal with. He is knowledgeable about the products he sells.

My wife and I were looking to replace our 2013 Town and Country Minivan. We found that Cassens had the best prices and a good inventory and made the hour drive from our home in Missouri after communicating with Steve Lane (Internet Sales). They were very straightforward, gave the total price with nothing hidden, and told us what our trade in would likely be. We were very impressed with the dealership and inventory, as well as the information on line. We were also impressed with the straightforward and honest attitude of Steve, who helped us find the vehicle that fit our needs and price without any hassle or pressure. We test drove several vehicles, and were able to drive home our new van that evening. The price was the best I could find within 200 miles, and we will definitely go back when we need to buy another vehicle.

Six years ago I e-mailed different dealers to see if they had the red van I wanted, but Steve Lane from Cassens was the only one who answered my e-mail and said he had a red van ready and waiting for me to drive. We drove there and purchased the red van that I wanted. Last year we decided to trade in our red van and we called Steve again and purchased another Chrysler Town and Country from Steve with everything that I wanted on this new van. This year, my husband decided he wanted to "look" at a 2016 Jeep Cherokee and we again called Steve Lane. Steve once again came through and we walked out of the dealership the proud owners a 2016 Jeep Cherokee with everything that he wanted on a new vehicle. When we are ready for another vehicle, we will definitely go back to Steve Lane at Cassens in Glen Carbon, IL. Wonderful experience and we would recommend Steve to everyone!!!

Buying cars from Cassens is always a good experience. We have purchased three cars from then now. Steve Lane is a true professional to deal with. He is always trying to get you exactly what you are looking for in a vehicle. He and the entire team at Cassens make buying a car a truly great experience!