Reviews
Want a Wrangler with no hassles?
These guys are amazing. I was frustrated trying to find a Mohave Sand 2 dr Wrangler and then I found Cassens and Steve Lane. I'm not making this up, the purchase took less than 45 minutes! Steve stuck by the agreed price, nothing hidden. Dustin the finance guy was great. This dealership is well worth the drive from western St Charles County.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cassens /Holly Wilkinson
We want to thank Holly Wilkinson for helping us buy our dodge ram 2500. She took the time to find us a truck we were looking for. If she didn't have an answer to our questions she was on the phone or computer finding it. She was great!! We will recommend her to our grandson when he gets ready to buy a new truck. Thanks again Holly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best of the BEST!
Holly was our salesperson for the second time, she's simply the best! Dustin was also amazing between the two all the I's were doted and T's crossed. We live in Belleville but will drive to Glen Carbon because of the two of them! I would recommend the two of them to anyone. Plus their service continues after the purchase of the car!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
My husband and I bought a Chrysler 200 convertible. We drove 3.5 hours to look at this car and we were not disappointed. The employees at Cassens were all very helpful and friendly. No pressure.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Team at Cassens!
Steve Lane did a great job answering all my questions, it was a great Jeep buying experience. Dusten handled the financing and provided me with excellent service. Stellar team, everyone was personable and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent dealer
I elected to purchase at Cassens because of the excellent sales representative Greg Jantz. Mr Jantz took the time to explain every feature in many jeeps before I made the final decision. I have always dreaded the process in purchasing a new vehicle but the experience Mr Jantz shared with me was exceptional and effortless. I would recommend this man to my friends and more importantly my family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mical McEuen
Mical McEuen was great. He really helped us out. Financing was easy. Everyone at the dealership was great! The vehicle was great. Looking forward to enjoying our new jeep grand Cherokee!
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mical McEuen
Mical McEuen is the reason i came to get my second new car from Cassens & Son's. He is awesome, salesman of the year. Thanks Mical for your friendly service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Supreme Buying Experience Thank You Steve Lane
Steve Lane @ Cassens and Sons is a true professional and extremely knowledgeable of the product line. We purchased a 2016 RAM 1500 pick up truck; the experience was flawless and perfectly executed from start to finish. Highly recommend that you contact Steve Lane at Cassens and Sons for your next vehicle purchase. Thank You Steve Lane !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Made the car buying process easy!
Steve - thanks for helping us get the best deal for your trade in. You helped us get the vehicle we wanted and stay within our budget. Our family loves the new vehicle. Also, thanks to Jack for making the financing piece go quickly and smoothly. Cassens always has a great selection, fair prices and excellent staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
