Reviews
I received kind courteous service that was timely and
I received kind courteous service that was timely and informative. The service was excellent and Alan explained everything well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you highlighting the excellence of the service and Alan's informative explanation. At Holm Automotive, we strive to ensure every customer feels valued and informed throughout their service experience. Thank you for the great review! Sincerely, the Holm Automotive Team of Abilene.
Noe and William were a pleasure to work with.
Noe and William were a pleasure to work with. The service was excellent and honestly I wish I had come here a lot sooner. As far as dealerships go, this is the best experience I've ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your exceptional experience at Holm Automotive Center! We're delighted that both Noe and William made such a positive impression with their excellent service. It's incredibly rewarding to hear that your experience surpassed your expectations and that this is the best dealership experience you've ever had. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Very caring, and nice people.
Very caring, and nice people. Understood what I needed Chris showed me how to log into onstage, and how to work the computer, very caring man
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It warms our hearts to hear about your positive experience at Holm Automotive! We're thrilled to know that our team, particularly Chris, made you feel cared for and understood your needs. That's exactly what we aim for, and it aligns perfectly with our core values of Customer Care and Teamwork. We believe in providing not just great service, but also helpful information and tools to empower our customers, so we are excited you found Chris's instructions helpful. We look forward to serving up your complimentary maintenance! Safe travels - Sincerely, the Holm Automotive Team of Abilene.
I was never contacted before repairs were made.
I was never contacted before repairs were made. I was told multiple different things on what I was being charged for. I had told I was a regen charge then the regen took this long. Jamie told me my warranty wouldn't cover it due to poor maintenance. My warranty said it was because I was being over charged time. Their book says it takes .2 of an hour to do the repair and even at 3 times that's still .6 of an hour not the two hours I was being charged for. Then Jamie said their book says it's .5 of an hour and again at even 3 times it's still not 2 hours and at the end I was charged for another diagnostic fee when it was all part of the first fault to begin with. I did pay the bill but won't be back and within 24 hours of picking up my car the check engine like is back on. But I won't bring it back to this shop. I will take it somewhere else that can be honest up front.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you bringing this experience to our attention and appreciate your working with the store to resolve the issue. Sincerely, the Holm Automotive Team of Abilene.
It is always a pleasant experience.
It is always a pleasant experience. The employees are always interested in making sure that you are being taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our customers have a positive experience is essential to us, and your feedback confirms we're on the right track. We appreciate you highlighting Josh's efforts and for trusting Holm Automotive with your automotive needs. Sincerely, the Holm Automotive Team of Abilene.
It's always a pleasure to do business with Holm Chevrolet
It's always a pleasure to do business with Holm Chevrolet have used them for years
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that you consistently have a pleasant experience is our ultimate goal, and it reflects our dedication to Customer Care and Teamwork. We strive to build long-lasting relationships with our customers, and it's gratifying to know we've achieved that with you. See you next time! Sincerely, the Holm Automotive Team of Abilene.
Very professional & friendly--got the services done
Very professional & friendly--got the services done promptly & correctly. I would recommend them to anyone needing auto service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your recent positive experience at Holm Automotive with Josh and our technicians! ! It's wonderful to know that our team was professional, friendly, and efficient in getting your car serviced. We strive to provide our customers with an exceptional experience, and your feedback confirms we're on the right track. Sincerely, the Holm Automotive Team of Abilene.
The people were very nice and I was taken care of in a
The people were very nice and I was taken care of in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience at Holm Automotive in Abilene! We are thrilled to hear that our team, particularly Miranda, was friendly and efficient in taking care of your needs. Our core values emphasize Customer Care and Determination, and it's wonderful to hear that Miranda's service reflected these values. Safe travels - Sincerely, the Holm Automotive Team of Abilene.
Chuck went above a beyond communicating with me when my
Chuck went above a beyond communicating with me when my car would be completed. He took time to explain and answer all the questions I had. I highly recommend working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with Chuck at Holm Automotive! We're thrilled to hear that he went above and beyond by keeping you informed about your car's progress and taking the time to answer all your questions thoroughly. Chuck takes great pride in providing exceptional customer service, and your kind words mean the world to him. We're fortunate to have him on our team! Sincerely, the Holm Automotive Team of Abilene.
Very efficient Very honest.
Very efficient Very honest. Great follow up Can't wait to do more business with Jesse
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, what a glowing review! We're thrilled to hear you had such a positive experience with Jesse Patrick. Your words about his efficiency, honesty, and excellent follow-up speak volumes about his dedication to customer care, a core value we hold dear at Holm Automotive. Knowing you can't wait to do more business with Jesse is truly rewarding. That kind of trust means a lot to us! Thank you, the Holm Automotive Team of Abilene.
