Reviews
On time, on budget, friendly and professional !
On time, on budget, friendly and professional !! It was exactly what a customer would expect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us and for your fantastic review! We're always here to help with any future needs, whether it's another project, a simple question, or just a friendly chat. We value your continued trust and engagement. Sincerely, the Holm Automotive Team of Abilene.
I have been utilizing Holm Automotive for vehicle
I have been utilizing Holm Automotive for vehicle purchases and for service work a long time. They have always been SO helpful, and they always take good care of me and my vehicles. Thank you Holm Automotive!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind words about Alan and Holm Automotive truly warm our hearts! Hearing that you've been entrusting us with your vehicle purchases and service work for a long time speaks volumes about the Trust and Fairness we strive to build with every interaction. Your mention of Alan's helpfulness and the care he takes of you and your vehicles exemplifies our commitment to Customer Care and Concern for Others. We're incredibly grateful for your loyalty and positive feedback. It's our Determination to consistently Excel that drives us to exceed expectations and build lifelong relationships with our customers, like yours. You're truly part of the Holm Automotive family, and we appreciate your continued trust in Alan and the entire team. Thank you for choosing Holm Automotive Center. We look forward to welcoming you back again soon, whether for another purchase, service visit, or simply a friendly chat – our doors are always open! Sincerely, the Holm Automotive Team of Abilene.
Holm automotive is an excellent place to have your
Holm automotive is an excellent place to have your vehicle serviced. They are very courteous and reliable and do an excellent job with all your needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind words about Holm Automotive truly warm our hearts! Hearing that you find us "courteous, reliable, and excellent" resonates deeply with our commitment to Customer Care, Trust, and Excel in every interaction. We strive to build a sense of comfort and confidence with each service visit, and it's fantastic to know that we achieved that for you. Our team takes immense pride in their Industrious work ethic and dedication to Concern for Others. They believe in exceeding expectations and ensuring every customer feels valued, and your praise for their efforts is incredibly rewarding. Thank you for choosing Holm Automotive Center and for sharing your positive feedback. We're grateful for your trust and look forward to welcoming you back for all your future service needs. Remember, our doors are always open for anything you need – a friendly chat, a routine maintenance check, or anything in between. Sincerely, the Holm Automotive Team of Abilene.
My oil change was fine, tires were supposed to be rotated
My oil change was fine, tires were supposed to be rotated and weren't No thanks
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We understand your disappointment that your tires weren't rotated during your recent oil change. We take all customer feedback seriously and appreciate you bringing this to our attention. Please stop in and allow us to remedy this if you have not already. We pride ourselves on providing top-notch service and value your feedback as an opportunity to improve. Sincerely, the Holm Automotive Team of Abilene!
Always care for there customers.
Always care for there customers. If there is an issue they get your vehicle right back in to resolve the issue
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Always care for there customers. If there is an issue they get your vehicle right back in to resolve rhe issue
Always take care of you as quick as possible, with
Always take care of you as quick as possible, with updates if anything has changed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're dedicated to building lasting relationships with our customers, and you're always welcome to reach out with questions, suggestions, or just to check in. We value your continued engagement and trust. Sincerely, the Holm Automotive Team of Abilene.
Good customer service.
Good customer service. Please have the survey be multiple choice so I do t have to store anything. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about Jamie's customer service! We're thrilled to hear you had a good experience. We appreciate your suggestion about the survey format. We're constantly seeking ways to improve our customer experience, and feedback like yours helps us do that. We'll definitely take your preference for multiple-choice options into consideration as we review our survey format options. In the meantime, if there's anything specific about Jamie's service that stood out to you, please don't hesitate to share. We love recognizing individual contributions and always strive to learn and improve. Sincerely, the Holm Automotive Team of Abilene.
Professional.
Professional. Friendly. Caring. Efficient. Holm Auto never fails to satisfy. I am glad I always do business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear about your consistently positive experiences at Holm Automotive in Abilene, and your glowing review of Frank truly warms our hearts! Describing him as "professional, friendly, caring, and efficient" perfectly encapsulates the values we strive to uphold for every customer interaction. Don't forget you receive two years complimentary maintenance with any vehicle purchase! Simply reach out to your sales consultant or our service department to schedule your first oil change. Thank you for your business! Sincerely, the Holm Automotive Team of Abilene!
Check engine light was on & a couple other warning
Check engine light was on & a couple other warning lights. Determined all were due to bumper accident we were bringing in for body shop estimate. Service area was very busy so took a while to get everything taken care of. Received estimate & they sent it to insurance for us. Everyone was very kind & helpful & got all issues resolved.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience at Holm Automotive Center, even though your initial reason for visiting wasn't the most pleasant. We're glad Josh was able to determine the source of the warning lights and connect them to the bumper accident, saving you some potentially unnecessary worry. We understand that the service area being busy can lead to extended wait times, and we apologize for any inconvenience that caused. However, we appreciate your patience and the kind words about the helpfulness and kindness of our team. It's our core value of Customer Care in action, and we're glad they made your experience a positive one despite the circumstances. Josh's Industrious work ethic and commitment to Excelling in every interaction shine through in your feedback. He went above and beyond by not only diagnosing the issue but also sending the estimate directly to your insurance. This kind of Concern for Others and Teamwork is what sets our Abilene team apart. Thank you for choosing Holm Automotive Center for your automotive needs. We're here to help in any way we can, and we look forward to welcoming you back in the future, hopefully under less urgent circumstances! P.S. If you have any further thoughts or questions regarding your experience with Josh or our service, please don't hesitate to reach out. Your feedback is invaluable to us as we strive to continuously improve. Sincerely, the Holm Automotive Team of Abilene
Easy to deal with.
Easy to deal with. No hassle Decided on a good price and had truck delivered. Very simple and easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Jesse you’re the best. Thanks for making this transaction very simple. We’ll be back!!!
