Reviews
As always, the Holm Auto team is great.
As always, the Holm Auto team is great. They greet and say goodbye using my name as if I were a friend. The service is worry free. They never treat my arrival
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This review sounds fantastic, and it perfectly reflects our core values at Holm Automotive Center in Abilene! We're thrilled to hear that Alan and the team continue to exceed your expectations. Your comment about being greeted and addressed by name resonates deeply with our commitment to Customer Care. It's important to us that you feel comfortable and valued, just like a friend, every time you visit. The phrase "worry-free service" truly shines a light on our mission to build Trust and Fairness in every interaction. We strive to take the stress out of car care, and it's wonderful to hear that Alan and the team successfully achieved that for you. Sincerely, the Holm Automotive Team of Abilene.
Always very helpful and nice.
Always very helpful and nice. You can count on them to take care of all your service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! Knowing that you always find our team "helpful and nice" truly warms our hearts. It's a core value for us to be Trustworthy and ensure every customer feels cared for, and it's wonderful to hear that we succeed in doing so. Sincerely, the Holm Automotive Team of Abilene.
Always great to work with, willing to go the extra length
Always great to work with, willing to go the extra length to help us find what we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
With our commitment to being great to work with and going the extra mile, you can be confident recommending us to your friends and family. We appreciate your business and always welcome you back! Sincerely, the Holm Automotive Team of Abilene.
Mechanical part was great.
Mechanical part was great... Sales Dept not great Sales Dept needs work on communication Blah
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback is valuable and helps us continually strive to offer the best possible experience for our customers. We appreciate you bringing this to our attention, and we want to assure you that we're committed to addressing your concerns and ensuring everyone enjoys a positive experience at Holm Automotive Center. Sincerely, the Holm Automotive Team of Abilene.
Great!
Great! I am always treated with true respect and like a family member at Holm!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Treating every customer with dignity and respect is paramount for us, and hearing your feedback confirms that our team lives up to this value. We believe in creating a sense of community and belonging at Holm, and your comment about feeling like "family" reflects that perfectly. Sincerely, the Holm Automotive Team of Abilene.
Chris was very professional and accommodating, and put
Chris was very professional and accommodating, and put zero pressure on us. His one goal seemed to be meeting our needs. The rest of the staff was friendly, warm, and professional also. Overall, one my best car buying experiences.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn't be happier to hear about your fantastic experience at our Abilene location! Chris's professionalism and accommodating approach perfectly exemplifies our core value of Customer Care. His dedication to putting your needs first, with zero pressure, shows genuine Concern for Others and aligns with our mission to build meaningful relationships based on Trust. It's wonderful to hear that the entire staff added to your positive experience with their friendliness and warmth. We believe in Professional Growth for every team member, and it's gratifying to see it shine through in their interactions with our customers. Creating a welcoming and pressure-free environment is at the heart of our philosophy, and we're thrilled that Chris and the Abilene team delivered on that promise. Your review truly serves as a testament to their Determination and commitment to Excellence in every aspect of the car buying experience. Thank you for choosing Holm Automotive Center and making it one of your best experiences. We hope you'll continue to trust us with your vehicle needs, and we look forward to welcoming you back soon! Sincerely, the Holm Automotive Team of Abilene
Always polite and eager to provide a great experience I
Always polite and eager to provide a great experience I would recommend to many others
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of the entire Abilene team, we want to express our sincere gratitude for your kind words about Alan! Your recommendation means the world to us, and it reflects perfectly on Alan's unwavering commitment to our core value of Customer Care. His Determination to serve you with politeness and exceed your expectations embodies the Trust and Quality we strive for in every interaction. Alan is truly an asset to the Abilene team, and we're thrilled he made such a positive impression on you. We're confident you'll continue to have exceptional experiences at Holm Automotive Center thanks to his Industrious work ethic and dedication to Excellence. If you ever have any needs or questions, please don't hesitate to ask Alan or any member of our team. We're always happy to help, and we look forward to welcoming you back soon! Sincerely, the Holm Automotive Team of Abilene
Quick and informative Staff was very friendly.
Quick and informative Staff was very friendly. Service was quick. Alan was very helpful and nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience at Holm Automotive in Abilene! Your appreciation for our "quick and informative" service and "friendly staff" truly warms our hearts. It's fantastic to know that Alan Baier specifically stood out during your visit. His "helpfulness" and "niceness" perfectly embody our core values of "Customer Care" and "Professional Growth." We strive to create a welcoming and efficient environment where our team, including Alan, consistently delivers positive experiences for our customers. Your mention of the service being "quick" highlights our commitment to efficiency without compromising quality. We understand that your time is valuable, and we're proud that Alan and our team were able to get you in and out quickly while still providing the information you needed. Thank you so much for choosing Holm Automotive and for sharing your kind words about Alan and our staff. We'll be sure to share your praise with him directly, letting him know the impact he has on our customers. Please don't hesitate to visit us again, and remember, you can always ask for Alan by name if you'd like to experience his helpfulness and friendliness firsthand. Sincerely, The Holm Automotive Team of Abilene
Very fast, efficient, they were nice and helped me solve
Very fast, efficient, they were nice and helped me solve my problem. The car came out good I know they did good work on it and I know I'll have good reliable back up vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, your kind words about Rick Angel and the team truly warm our hearts! Hearing that your experience was "fast, efficient, and nice" perfectly reflects our core values of Excellence, Customer Care, and Professionalism. Rick's dedication to Concern for Others and Teamwork shines through in your feedback, and it's wonderful to know he helped you solve your problem effectively. The comment about your car coming out "good" and knowing they did "good work" speaks volumes about the Industrious efforts of our team. We take pride in delivering top-notch quality and workmanship, and your confidence in our services is incredibly valuable. And knowing you have a reliable backup vehicle thanks to our work brings us immense satisfaction – that's our ultimate goal! Thank you for choosing Holm Automotive Center and for trusting Rick and the team with your vehicle. We're grateful for your positive feedback and look forward to exceeding your expectations in the future. Please don't hesitate to come back for anything you need – we're always here to help! Sincerely, the Holm Automotive Team of Abilene
I always got great service at Holm The staff always made
I always got great service at Holm The staff always made me feel appreciated, and I looked forward to my visits to Holm Automotive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review warms our hearts, and we're absolutely thrilled to hear about your consistently great service experiences at Holm Automotive in Abilene! Knowing that our staff makes you feel appreciated and you look forward to your visits truly fills us with pride and reaffirms our commitment to exceptional customer care. At Holm Automotive, our core value of "Customer Care" takes center stage. We believe in going beyond simply fixing cars; we prioritize building positive relationships with our customers, making them feel valued and supported throughout their service journey. It's fantastic to hear that Jamie Avers embodies this value so perfectly, consistently delivering great service and creating a welcoming environment where you feel at ease. The fact that you "look forward" to visiting Holm Automotive is the ultimate compliment! It speaks volumes about the trust and confidence you have in our team and the positive experiences you consistently receive. We strive to create a sense of community and familiarity, ensuring every visit feels like a friendly encounter with trusted advisors. Thank you so much for your kind words and for recognizing the outstanding service you receive from Jamie and the entire Holm Automotive team. We'll be sure to share your praise with Jamie directly, letting him know the impact he has on our customers. Please don't hesitate to visit us again, and know that you'll always be welcomed with a smile and exceptional service. Sincerely, The Holm Automotive Team of Abilene
