Reviews
good service Got what I came for Will be back for more
good service Got what I came for Will be back for more service when needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you received good service and found what you needed at Holm Automotive! We strive to fulfill your needs efficiently and deliver positive experiences. Thank you for choosing us and we look forward to seeing you again for future service! Sincerely, the Holm Automotive Team of Abilene.
I took my car in to get the oil changed.
I took my car in to get the oil changed. I am always greeted by one of the service guys. I was told that I needed a new battery which was good since the weather is so cold that I would hate to be stranded somewhere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience at Holm Automotive in Abilene! We're delighted to hear that our friendly service team greeted you so warmly, making your visit feel welcoming and comfortable. It's true, Abilene winters can be harsh on car batteries, so we appreciate your trust in our technicians' recommendation for a replacement. As you mentioned, preventing a breakdown in the cold is not only inconvenient but also potentially dangerous. By proactively addressing the issue, you've ensured your car is ready to tackle the season safely and reliably. At Holm Automotive, our core value of "Customer Care" takes center stage. We believe in providing exemplary service in every aspect, and that includes proactive recommendations based on your vehicle's condition and weather considerations. We're glad our team could help you avoid getting stranded in the cold with a reliable new battery. We value your trust and continued patronage, and we look forward to serving you again for all your future automotive needs. Have a safe and pleasant winter season! P.S. Don't hesitate to stop by if you have any further questions or concerns. We're always happy to help! Sincerely, The Holm Automotive Team of Abilene
The dealership is helpful, caring and considerate.
The dealership is helpful, caring and considerate. The dealership is very efficient, they do a through job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh's infectious enthusiasm and dedication to Concern for Others shine through in this review! Knowing that our dealership felt helpful, caring, and considerate warms our hearts, and hearing that Josh and the team were efficient and thorough reflects our core values of Excel and Industriousness. We pride ourselves on creating a welcoming and supportive environment where every customer feels valued, and it's fantastic that Josh embodied that during your visit. His Determination to go the extra mile and ensure a seamless experience for every customer is truly commendable. Thank you for choosing Holm Automotive Center and for sharing your positive feedback. We're grateful for your trust and look forward to exceeding your expectations on your next visit. Please don't hesitate to ask for Josh if you need anything in the future – he's always happy to help! Sincerely, the Holm Automotive Team of Abilene.
Got Got along just fine.
Got Got along just fine. I set inside the dearl Set in earlier waiting for oil change, bathroom clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sounds like Alan made getting an oil change a breeze! We appreciate you stopping by, and we're happy you found the waiting area and bathroom comfortable. Alan sends his thanks for the five-star rating – it means a lot to him! Come see us again soon! Sincerely, the Holm Automotive Team of Abilene
They are extremely dependable and professional.
They are extremely dependable and professional. Jamie is tremendous and truly has his clients best interest at heart.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're absolutely beaming with pride after reading your glowing review of Jamie Avers at Holm Automotive in Abilene! Your words solidify everything we strive for - dependability, professionalism, and genuine care for our clients' best interests. At Holm Automotive, our core values of "Trustworthiness" and "Concern for Others" guide our every interaction. Knowing that Jamie embodies these values by being "extremely dependable and professional" while having your "best interest at heart" means the world to us. His dedication to providing not just exceptional service but also genuine care is what sets him apart and makes Holm Automotive a trusted advisor for our clientele. Your appreciation for Jamie's "tremendous" service doesn't go unnoticed! We're incredibly proud to have him on our team, consistently going above and beyond to ensure our clients feel supported and understood. We'll be sure to share your kind words with him directly, letting him know the impact he has on our customers. Thank you again for choosing Holm Automotive and for highlighting Jamie's outstanding service. We value your trust and appreciate your kind words. Please don't hesitate to visit us again, and remember, you can always ask for Jamie by name if you want to experience his "tremendous" service and genuine care firsthand. Sincerely, The Holm Automotive Team of Abilene
It was ok No that's all I have to say The Staff at Holm
It was ok No that's all I have to say The Staff at Holm Automotive are nice
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate you taking the time to share your experience at Holm Automotive Center. While we're happy to hear that things were "okay" with Josh, we'd love to learn more about what we could do to improve your experience next time. If you have any specific details you'd like to share, please don't hesitate to reach out. We're always striving to excel in every interaction. Sincerely, the Holm Automotive Team of Abilene
Great customer service.
Great customer service. Helped me out with my urgent needs even though the calendar was already full.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing about Josh going the extra mile to serve your urgent needs even with a full calendar absolutely warms our hearts! His willingness to Excel and exceed expectations exemplifies our core value of Determination. Your experience perfectly reflects our mission to build meaningful relationships based on Trust and Customer Care. By stepping up amidst a busy schedule, Josh demonstrated genuine Concern for Others and a commitment to Teamwork. We're proud to have him on the Abilene team! Your positive feedback fuels our Determination to keep exceeding expectations and ensuring every customer feels valued and cared for. Thank you for choosing Holm Automotive Center, and please know that Josh and the entire team are always here to help, no matter how full the calendar gets! We look forward to welcoming you back soon! Sincerely, the Holm Automotive Team of Abilene
Friendly, helpful and timely service I sent in a positive
Friendly, helpful and timely service I sent in a positive review earlier Have a nice day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear you enjoyed your experience with Alan at Holm Automotive in Abilene! We appreciate you taking the time to send another positive review, highlighting his "friendly," "helpful," and "timely" service. It truly means a lot to us that you continue to share your positive experiences. Knowing that Alan exceeded your expectations with his friendly demeanor, proactive assistance, and efficient service reinforces our commitment to "Customer Care" and "Determination to Excel." We strive to ensure every interaction with our team is positive and productive, and Alan's actions showcase this perfectly. We'll be sure to share your kind words with Alan directly, letting him know the impact he has on our customers. We appreciate your continued trust and support, and we hope to see you back at Holm Automotive in Abilene soon. Have a wonderful day too! Sincerely, The Holm Automotive Team of Abilene
It has always been wonderful Everyone I've worked with
It has always been wonderful Everyone I've worked with there, no matter the department, have always gone out of their way to help me professionally
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, your kind words about Miranda and the entire Abilene team truly warm our hearts! Hearing that "It has always been wonderful" and everyone goes "out of their way to help" perfectly reflects our core values of Customer Care, Concern for Others, and Teamwork. Miranda's professionalism and dedication to exceeding expectations shine through in your feedback. We're incredibly proud of how she consistently embodies our commitment to Excel in every interaction. And knowing that your experience goes beyond Miranda to encompass the entire team is truly heartwarming – it speaks volumes about the Industrious efforts and collaborative spirit of our Abilene family. Thank you for choosing Holm Automotive Center and for sharing your positive feedback. We're incredibly grateful for your loyalty and appreciate you recognizing the collective effort that goes into making your experience outstanding. Please don't hesitate to ask for Miranda or any team member when you visit next – we're always here to help with anything you need. Sincerely, the Holm Automotive Team of Abilene.
Good, didn't take long and they kept me in the loop Good
Good, didn't take long and they kept me in the loop Good job Holm Auto
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your appreciation for being "kept in the loop" underscores our dedication to Trustworthiness and open communication. We believe in building trust with our customers, and keeping them informed is an essential part of that. See you next time! Sincerely, the Holm Automotive Team of Abilene.
