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Holm Automotive Center

(6,630 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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They were able to get the truck in for the next day.

They were able to get the truck in for the next day. Got it done on time and explained everything that was needing repaired!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience with Holm Automotive! It's great to know that the service was completed on time, and that our team took the time to explain all the necessary repairs. Clear communication and timely service are priorities for us, and we appreciate your feedback confirming that we met these expectations. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help. Thank you again for choosing Holm Automotive for your service needs. We look forward to serving you again and ensuring your vehicle stays in excellent condition. Safe travels! - Sincerely, the Holm Automotive Team of Abilene.

Great service fast as they could be considering how many

Great service fast as they could be considering how many people were there friendly Long wait time but pleasant considering circumstances

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback about your recent service visit at Holm Automotive. We appreciate your understanding and patience regarding the wait time, especially considering the number of people at the time of your visit. We're pleased to hear that despite the wait, our team provided great service and maintained a friendly atmosphere. Your satisfaction is important to us, and we're constantly working to improve our processes to minimize wait times and enhance the overall customer experience. Thank you for choosing Holm Automotive for your service needs. We look forward to the opportunity to serve you again in the future! - Sincerely, the Holm Automotive Team of Abilene.

Outstanding!

Outstanding!!! I will never buy or lease anywhere else The service dept and Jamie Avers puts them over the top

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Dan, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an outstanding experience at Holm Automotive. It's fantastic to know that we've earned your loyalty, and we appreciate your trust in us for your vehicle purchase. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Very friendly and easy to work with.

Very friendly and easy to work with. Quick to get the vehicle in and to complete the service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our team at Holm Automotive to be very friendly and easy to work with. Our commitment is to provide efficient and hassle-free service, and we're glad to hear that we could promptly get your vehicle in and complete the service to your satisfaction. If there's anything else we can do to enhance your experience or if you have any specific feedback you'd like to share, please don't hesitate to reach out. We appreciate your trust in Holm Automotive, and we look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Abilene.

Once again I have to write a bad review.

Once again I have to write a bad review. The 2 times I have allowed them to make it right with me. After multiple times now I don't have the patience anymore with this dealership. When you tell them what is wrong and they don't want to listen and try to sell me an oil change it's frustrating. I have had this car for going on 4 years and know it well. All I got out of this was told nothing is wrong and I need to use top tier fuel and no coolant was being burned, which cost me $60 for that advice. I took a picture of the coolant level when I picked it up and it was low and again the next morning and it was lower.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Greetings and thank you for sharing your experience regarding your service visit at Holm Automotive Center. We apologize for failing to meet your expectations on your most recent visit and assure you we take every customer service visit and review very seriously. Thank you for working with Service Manager Gary Hasselman to resolve the issue. Thank you for your patronage and patience. Sincerely the Holm Automotive Team of Abilene.

Consumer response

Thank you Gary for making sure my concerns were heard about my car. Your team always acted professional and treated me with respect.

First class place!

First class place! Everyone was so nice and friendly. They made buying a car easy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for completing our survey and being part of the Holm family. When you purchase any vehicle from Holm Automotive you also get two full years of complimentary maintenance! Enjoy up to four oil changes and tire rotations in the first two years plus regular vehicle inspections to ensure your vehicle is ready to meet the demands of your life! - Safe travels! The Holm Automotive Team of Abilene.

Always a great day at Holms!

Always a great day at Holms! I missed the lovely Michelle Holt and also Chuck in service

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Holm! We will certainly let Chuck Loader and Michelle Holt know you were in. Thanks for the great survey and return patronage. Sincerely, the Holm Automotive Team of Abilene.

Alan Baier was so very helpful and kind when my daughter

Alan Baier was so very helpful and kind when my daughter and I broke down just outside of Abilene, KS on our way from Colorado to Indiana. The whole team was fantastic. They made a bad situation a whole lot better!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! When your with us, you can expect to be treated like our own family. We understand how important your families safety is when dealing with vehicle issues and we strive to take the worries away! Alan, Miranda, and Jamie have devoted their careers to helping our customers meet the demands of their lives through their vehicles and it truly makes all the difference. Stop in anytime for some popcorn or a cup of coffee if your passing back through! Sincerely, the Holm Automotive Team of Abilene.

Always very courteous and friendly.

Always very courteous and friendly. Always keep you updated if anything comes up during routine maintenance before doing additional service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jamie will appreciate your great review and the staff thanks you for your return patronage~! Safe travels this holiday season! Sincerely, the Holm Automotive Team of Abilene.

Vehicle went in for service and a recall.

Vehicle went in for service and a recall. It was returned with scuff marks on my interior, dent and scratches on driver door, paint chip with my 3M protective film damaged on the rear bumper, and one tire received 2 holes and started leaking air.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to reflect on your visit to Holm Automotive Center. We value your business and understand your frustration after an exhaustive but failed effort was made to program your OnStar module. We are committed to making this right and will work diligently to resolve this issue as quickly and efficiently as possible with your cooperation. Thank you for speaking with Service Manager Gary Hasselman in regards to the issue as we also appreciate your time. Kindest regards - the Holm Automotive Team of Abilene