Reviews
Great price.
Great price. Good to work with. Stayed late to complete my purchase. Delivered it to my house. Thanks Bruce
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review, Bruce! Finding a great price and having a good experience are essential parts of any car purchase, and we're happy we delivered on both. Our team works together seamlessly to ensure every step of the process is professional and efficient – staying late and delivering your car further demonstrates that commitment. Don't forget complimentary maintenance for two years with every vehicle! Have Noe get your first oil changed scheduled! Kindest regards - the Holm Automotive Team of Abilene.
Best service I ever received, can rate them higher, Chuck
Best service I ever received, can rate them higher, Chuck Loader, and Rick Angel were Great to deal with. Have received great service, sales people have always been great. Wouldn’t go anywhere else. My pickup Had rear end damage. And when they got done fixing it you couldn’t tell anything had ever been wrong. Even detail the interior before I picked it up. Hats off to Home automotive
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review warms our hearts! From receiving the best service ever to Chuck and Rick's outstanding work, everything you've shared resonates with our core values. We take pride in our Industrious technicians who deliver expert repairs like the ones you experienced. The detailing is just our way of saying "thank you" for trusting us with your vehicle. Rest assured, your satisfaction is our priority, and we're always here for you. Come back and visit us anytime! Sincerely, the Holm Automotive Team of Abilene.
What an awesome experience I recently had at Holmes in
What an awesome experience I recently had at Holmes in Abilene! Noe was such a fun, considerate salesman that the dreary, rainy day didn’t matter. If fact, everyone I met at Holmes was friendly and helpful. If you’re car shopping, go to Holmes — and ask for Noe. Tell him Nola sent you!! 🤗
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Who says car shopping can't be fun? Your review about Noe and the entire Holm team in Abilene brings a smile to our faces! We cherish creating a positive and friendly atmosphere where everyone feels welcome, and your feedback confirms we're achieving that. Don't forget, two years complimentary maintenance with all car purchases! Sincerely, the Holm Automotive Team of Abilene.
Satisfied Customer!
Satisfied Customer! The customer service was phenomenal and the same can be said for their repair work. I was very impressed with Chuck’s professionalism. He kept me informed every step of the way. I would definitely recommend to family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is our greatest reward! Hearing that you were impressed with Chuck's professionalism and the overall customer service warms our hearts. We have a dedicated team that works together seamlessly to ensure expert repairs and a smooth experience, and your feedback confirms we're succeeding. Thank you for choosing Holm Automotive and for spreading the word – your recommendation speaks volumes! Sincerely, the Holm Automotive Team of Abilene.
Very clean waiting area.
Very clean waiting area. Friendly staff. Everyone was smiling. Was greeted with a smile upon entering.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your experience at Holm Automotive! Creating a clean and welcoming environment is top priority for us, and your feedback about the friendly staff and smiles all around confirms we're achieving that. Greeting every customer with a smile is a cornerstone of our Customer Care initiative, and it warms our hearts to know it made a positive impact on your visit. Thank you for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.
They got my truck in quickly and were able to fix
They got my truck in quickly and were able to fix everything that needed done. They kept me updated along the way too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could get your truck in quickly and fix everything right the first time! Prompt service and accurate repairs are always top priorities for us. Keeping you updated throughout the process is part of our commitment to Transparency and Trustworthiness. It's fantastic to hear we achieved that for you. Thanks for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.
I will never go back into either of their stores.
I will never go back into either of their stores. Didn’t call me back when they said they would.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We sincerely apologize that you felt we didn't communicate with you as promised, and that your experience at our store was not up to your expectations. As role models for our industry, we strive to accommodate every customer's needs. Unfortunately, the vehicle in question received multiple offers at or above the asking price. As per our policy, we prioritize the first offer at the agreed-upon price. We truly value your business and hope you'll give us another chance to demonstrate our commitment to customer satisfaction. Sincerely, the Holm Automotive Team of Abilene.
Beautiful dealership.
Beautiful dealership. Very clean and welcoming. My husband bought a car from them in 2018 his car was recently totaled and he call Holm and they found him a car just what he wanted. While we were out there I found a small Colorado red pickup I was interested so we bought this one also. Cayson was very helpful throughout all our transactions and we are 2hours away. Highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! Thank you so much for taking the time to share your positive experience with Holm Automotive. We are thrilled to hear that you found our dealership beautiful, clean, and welcoming. It's fantastic that your husband had a great experience with us in 2018, and we're honored that you both chose Holm again after his recent unfortunate incident. Your recommendation means a lot to us, and we appreciate your trust in Holm Automotive. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
Don’t know who that is.
Don’t know who that is. But adapter was stolen from my car while they had it
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I understand your frustration and apologize for the adapter presumed missing from your car while it was in our care. This is a serious matter and we'll ensure it's investigated thoroughly. Thank you for working with our team to resolve the issue. If you happen to locate the missing adapter in the meantime kindly let us know. Kindest Regards - Holm Automotive Center Team
They did a great job and got me back on the road quickly.
They did a great job and got me back on the road quickly. Can’t beat the price either.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We're thrilled to hear that Holm Automotive was able to provide great service and get you back on the road quickly. Our team is committed to delivering efficient and reliable service to all our customers, and it's rewarding to know that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We value your business and look forward to serving you again in the future. Safe travels, and thank you for choosing Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.
