Reviews
we always get great service for our vehicles, when we
we always get great service for our vehicles, when we take them into the service department, for repairs or maintenance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're so pleased to hear that you always receive great service for your vehicles when you bring them to our service department for repairs or maintenance. This consistent positive experience truly reflects our dedication to "Customer Care" and our mission to provide "Quality" service in every area of our business. We are always quick and do a thorough job, and we are very willing to be concerned about your wants and needs. We appreciate your continued trust in the Holm Automotive Team for your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.
He addressed my issue and did explain to me.
He addressed my issue and did explain to me. It was better than the day I got the oil changed!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that Lance Gentry addressed your issue effectively and provided you with a clear explanation. It's fantastic to know that your experience was even better than your oil change visit! Lance's commitment to clearly explaining things and resolving issues highlights our core value of Customer Care and our dedication to ensuring you understand the service performed. We are always quick and do a thorough job, and very willing to be concerned about your wants and needs. We appreciate you choosing Holm Automotive, and we're happy we could improve your experience. Sincerely, the Holm Automotive Team of Abilene.
I always enjoy the service and care my automobile gets to
I always enjoy the service and care my automobile gets to keep it up to date. The agents are always friendly and accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're so pleased to hear that you always enjoy the service and care your automobile receives to keep it up to date. It's also great to know that our agents are always friendly and accommodating. Your experience truly reflects our dedication to Customer Care and our mission to create meaningful relationships based on Trust and Quality. We are always quick and do a thorough job, and we are very willing to be concerned about your wants and needs. Our team strives to excel in providing attentive and friendly service to ensure your vehicle is well-maintained and you feel well-cared for. We appreciate your kind words and look forward to continuing to provide you with excellent service. Sincerely, the Holm Automotive Team of Abilene
I had my air conditioner compressor replaced and also had
I had my air conditioner compressor replaced and also had my spark plugs replaced. They also did a transmission service. I was completely satisfied with the visit.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're so pleased to hear you were completely satisfied with your recent service visit, including the AC compressor replacement, spark plug service, and transmission service. It's our team's commitment to customer care and our industrious nature that ensures we provide top-notch workmanship and transparent service. We truly appreciate you recognizing Jamie Avers and Chuck Loader for their excellent work. Sincerely, the Holm Automotive Team of Abilene
Great service every time!
Great service every time! Michelle has helped us with purchasing our last five vehicles and she goes above and beyond to help her customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing such a wonderful review! We are so pleased to hear that you consistently receive great service and that Michelle Holt has been instrumental in helping you with the purchase of five vehicles. Her dedication to going "above and beyond" truly exemplifies our commitment to customer care and building trust with our clients. We're also glad to see your positive feedback on Cedric Salas and Stephen Facey. We appreciate your recommendation! Sincerely, the Holm Automotive Team of Abilene
Polite, helpful and love my car!
Polite, helpful and love my car! They are quick on service jobs. Highly recommend this place.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a fantastic review – thank you! We're thrilled to hear you found our team polite and helpful, and that you're loving your car. We pride ourselves on being quick with service jobs while maintaining our high standards of workmanship, so it's great to know that was your experience. Our team's dedication to customer care really shines through in your comments. We appreciate you recommending us and recognizing Carter Taplin, Cedric Salas, and Lance Gentry! Sincerely, the Holm Automotive Team of Abilene
We were traveling from South Carolina to Colorado and
We were traveling from South Carolina to Colorado and started having regeneration issues in our GMC 1 ton pickup, pulling a 35’ camper. It would not regenerate and put the truck into reduced power mode, which is dangerous for an rv on the intrastate. We made it to a campground outside of Abilene on Sunday and went to Holm, first thing Monday morning. They were able to work us in and spent most of the day diagnosing our issue and fixing it. They kindly gave us a loaner car so we could get back to our rv, get lunch and rest until it was fixed. They have an excellent diesel technician and the problem appears to be resolved. (This was after a failed attempt at a fix in Columbia, Missouri.) We are extremely grateful for their service department to get us back on the road to continue our journey.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us! We understand how stressful it can be to have vehicle issues while traveling, especially when pulling a camper. We are incredibly pleased that our team was able to work you in so promptly and dedicate the time needed to diagnose and fix the regeneration issue on your GMC pickup. Providing you with a loaner car was our pleasure, as we believe in demonstrating concern for others and ensuring our customers are comfortable while we work diligently. It's fantastic to hear that our diesel technician's workmanship was excellent and that the problem appears resolved, getting you safely back on the road to continue your journey to Colorado. We're truly grateful you chose Holm Automotive Center when you needed help the most. Sincerely, the Holm Automotive Team of Abilene
Thank you for this wonderful feedback! We're so pleased to hear that your experience was very customer friendly and that our team was willing to go out of their way to find exactly what you wanted, resulting in a very smooth process. This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust and value. We appreciate you recognizing Michelle Holt, Ross Taplin, and Cedric Salas for their efforts. Sincerely, the Holm Automotive Team of Abilene
Very customer friendly ,willing to go out of their way to
Very customer friendly ,willing to go out of their way to find what you want very smooth process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this wonderful feedback! We're so pleased to hear that your experience was very customer friendly and that our team was willing to go out of their way to find exactly what you wanted, resulting in a very smooth process. This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust and value. We appreciate you recognizing Michelle Holt, Ross Taplin, and Cedric Salas for their efforts. Sincerely, the Holm Automotive Team of Abilene
Great people to work with.
Great people to work with. Very accommodating. Just an overall positive experience and great people to deal with that is very difficult to find anymore. Very thankful to have a business like that locally. Really wish I would have purchased my pickup from there but definitely will in the future if it continues like this. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We are incredibly grateful to hear that you found our team to be great people to work with and very accommodating, leading to an overall positive experience. It means a lot to us that you appreciate having a business like ours locally. Your feedback truly resonates with our mission to create meaningful relationships based on trust, fairness, value, and quality. We are committed to customer care and setting a high standard in our industry, and it's fantastic to know that our efforts are recognized. We certainly look forward to assisting you with future vehicle purchases! Sincerely, the Holm Automotive Team of Abilene
As always very easy to schedule and they will work you in
As always very easy to schedule and they will work you in if need be
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback! We're delighted to hear that scheduling is always easy for you and that we're able to work you in when needed. Our team, including Jamie Avers and Chuck Loader, is truly dedicated to providing exceptional customer care and ensuring a smooth experience every time. Sincerely, the Holm Automotive Team of Abilene
