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Holm Automotive Center

(6,623 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Holm was quick and easy to deal with and did an excellent

Holm was quick and easy to deal with and did an excellent job at the repairs needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent feedback! We're delighted to hear that you found Holm quick and easy to deal with and that you were very satisfied with the repairs. We understand the importance of efficient service and quality workmanship, and we're pleased that we met your expectations. Haley Swanson's dedication to providing a smooth and effective service experience reflects our commitment to Industriousness and our dedication to Excel in our work. Sincerely, the Holm Automotive Team of Abilene.

It was quick, they were friendly, they explain what they

It was quick, they were friendly, they explain what they see with the check up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're glad to hear that your service visit was quick, the team was friendly, and that they took the time to explain the findings of your vehicle check-up. We believe in keeping our customers informed and providing transparent service. Josh Sare's friendly and informative approach reflects our commitment to Customer Care and clear Communication. We appreciate your recommendation! Sincerely, the Holm Automotive Team of Abilene.

Fast and friendly service.

Fast and friendly service. Everything was straight forward and detailed. Service drive experience is always great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent feedback! We're delighted to hear that you consistently experience fast and friendly service and that everything is always straightforward and detailed. We take pride in ensuring a great service drive experience for all our customers. Jamie Avers and Chuck Loader, along with our entire service team, are dedicated to providing efficient, transparent, and high-quality service. Your positive review reflects our commitment to Customer Care and our Industrious approach to making your service visits smooth and informative. Sincerely, the Holm Automotive Team of Abilene.

They got my car in quick.

They got my car in quick. Josh was very friendly & professional! 10/10 experience as always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback and the perfect 10/10 rating! We're so glad we could get your car in quickly and that you found Josh very friendly and professional. Providing efficient and excellent service with a friendly attitude is always our goal. Josh Sare, along with Jamie Avers, Gary Hasselman, Chuck Loader, and Reed Nelson, are all dedicated to providing top-notch customer care. We truly appreciate your continued business! Sincerely, the Holm Automotive Team of Abilene

First, my credit report was ran without my consent.

First, my credit report was ran without my consent. Next, I was promised the vehicle delivered on Tuesday morning. That did not happen until Wednesday.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our sincerest apologies for any confusion regarding your transaction. We understand your frustration regarding the timeline of your vehicle delivery. We are looking into the sequence of events to fully understand what occurred. Please reach out to Cedric Salas if you have any additional concerns we can address while we reviewing the account. Thanks for shopping with us and we hope to see you back for your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene

The vehicle I wanted to see was ready to go and the

The vehicle I wanted to see was ready to go and the transaction went smooth. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're pleased to hear that the vehicle you wanted to see was ready for you and that the transaction went smoothly. We strive to make the car-buying process as efficient and hassle-free as possible. Chuck Loader, Michelle Holt, William Wobbeking, and Cedric Salas, along with our entire team, are dedicated to providing a seamless experience. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Great service!

Great service!! I didn’t have an appointment and they were able to get me in at that time and taken care of quickly. Josh was friendly and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're delighted to hear that you received great service, even without an appointment, and that we were able to take care of you quickly. We're also glad that Josh was friendly and informative. We understand the importance of prompt and efficient service, and we're pleased that we could accommodate you. Josh's ability to provide friendly and informative service, along with our quick service time, reflects our dedication to Customer Care and Industriousness. Sincerely, the Holm Automotive Team of Abilene

Chuck Loader always goes above and beyond making sure our

Chuck Loader always goes above and beyond making sure our vehicles are safe. I never have to worry or wonder if I’m being sold parts I don’t need. 5 stars!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review! We're thrilled to hear that Chuck Loader consistently goes above and beyond to ensure the safety of your vehicles. We understand the importance of having peace of mind when it comes to vehicle maintenance, and we're delighted that you trust us to provide honest and reliable service. Chuck's dedication to your safety and his commitment to transparency reflects our core values of Trustworthy and Customer Care. We appreciate your 5-star rating and your continued trust in Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive has always been a great dealership for

Holm Automotive has always been a great dealership for me. They always take care of things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued patronage and positive feedback! We're pleased to hear that Holm Automotive has consistently provided you with great service and taken care of your needs. We strive to build lasting relationships with our customers by providing reliable and dependable service. We're also glad that Chuck Loader has been able to assist you. Your loyalty reflects our commitment to building Trustworthy relationships and providing excellent Customer Care. Sincerely, the Holm Automotive Team of Abilene.

Everyone was solid.

Everyone was solid. The initial lady was friendly and made me feel welcome in the maintenance center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're glad to hear that you found everyone solid and that you felt welcome in our maintenance center. We strive to create a friendly and welcoming environment for all our customers, starting from the moment they walk in. It's great to hear that Jamie Avers and Lora Simmons contributed to your positive experience. Creating a welcoming atmosphere is a part of our commitment to Customer Care and reflects our Concern for Others. Sincerely, the Holm Automotive Team of Abilene