Reviews
Very friendly and efficient service.
Very friendly and efficient service. Check is good at his job and the staff is very friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We are so pleased to hear that you received very friendly and efficient service. We are proud of Chuck for being so good at his job and for our staff being so welcoming. Delivering a great experience is a testament to our core value of Customer Care. We appreciate your business and look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.
They keep you up to date with the work on the car,
They keep you up to date with the work on the car, excellent work done right, the car looked great very very clean and washed. The employees there were great, thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review! We are so pleased to hear that we kept you up to date on the work, and that the service was done right. We also appreciate your kind words about our great employees and how clean your car was after the wash. Communication and quality are at the heart of our Excel and Customer Care core values. We will be sure to share your feedback with Zoe Needham. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.
I gave fives today, even though Service seem to take
I gave fives today, even though Service seem to take longer than normal and everyone everyone was very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We appreciate your patience and are pleased to hear that even though the service took longer than expected, everyone was very helpful. Providing great Customer Care is our priority, and we're glad our team exemplified that during your visit. We appreciate your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene.
Rossi worked with me to get as much done before arriving
Rossi worked with me to get as much done before arriving at the dealership knowing that I was on a timeline. The co-owner even stopped to see how I was doing and helped me figure out how to start the bike since it was so much newer than my current. Overall a great, quick experience that I'm very happy with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your excellent review! We are so pleased to hear that Rossi worked efficiently to accommodate your timeline, and that you had a great, quick experience. It is a true testament to our Customer Care core value when a co-owner steps in to ensure you feel comfortable and confident with your new purchase. We appreciate your business and hope you enjoy your new bike! Sincerely, the Holm Automotive Team of Abilene.
Very good service by Chuck and the team on this visit
Very good service by Chuck and the team on this visit Chuck told me about how long it would take and he was just about on made my experience worth the wild
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are pleased to hear that you had a very good service experience with Chuck and the team and that he accurately estimated the time it would take. Efficiency and transparent communication are key to our core value of Excel. We appreciate you choosing us and look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.
Caring, proficient, and make customers feel important.
Caring, proficient, and make customers feel important. All the personnel are friendly, and there is a comfortable place to wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful five-star review! We are so pleased to hear that you find our team to be caring, proficient, and that we make customers feel important. Our mission is to create meaningful relationships, and your feedback about our friendly personnel and comfortable waiting area is a true testament to our core values of Concern for Others and Customer Care. We will be sure to share your kind words with Jamie Avers and Chuck Loader. We appreciate your business and look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.
The dealership treated me fairly and gave me a good price
The dealership treated me fairly and gave me a good price on purchasing my truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review, Ramon! We are so pleased to hear that you felt you were treated fairly and that we were able to give you a good price on your new truck. We are committed to creating meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We are proud of our entire team, including Ross, Tim, Kim, Caysen, Frank, Carter, William, Noe, Cedric, and Stephen, for providing you with an excellent experience. We appreciate your business and hope you enjoy your new truck! Sincerely, the Holm Automotive Team of Abilene.
easy to talk to professional, knowledgeable i brought my
easy to talk to professional, knowledgeable i brought my car in for a quick service and they diagnosed everything that i need to also get serviced quickly and with out needing me to ask.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Nick! We're so pleased to hear that our team was easy to talk to, professional, and knowledgeable. We pride ourselves on being proactive and thorough, and we're glad we were able to quickly diagnose everything your car needed without you having to ask. Your feedback is a testament to our Excel and Trustworthy core values. We appreciate you choosing us and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene.
Chuck Loader is the best service guy around.
Chuck Loader is the best service guy around. I trust him and he is always friendly. I appreciate Les also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We are so pleased to hear that you feel Chuck is the best service guy around. Building meaningful relationships based on Trust is at the core of our mission, and your kind words about his friendliness and reliability are a testament to that. We will be sure to share your feedback with both of them. We appreciate your business and your loyalty! Sincerely, the Holm Automotive Team of Abilene.
Have been doing business with Holm Automotive for years.
Have been doing business with Holm Automotive for years. Always friendly and informative, wouldn’t buy from anyone else!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We are so grateful for your business and your loyalty over the years. We are thrilled to hear that you consistently have a positive experience with our friendly and informative team. Building meaningful relationships based on Trust is at the heart of our mission, and your kind words are a testament to that. We will be sure to share your feedback with Ross, Jamie, Carter, William, and Rossi. We appreciate you choosing us and look forward to continuing to serve you for many more years to come. Sincerely, the Holm Automotive Team of Abilene.
