Meet Roland Stallbaumer

Good serviceGood mechanics! Good Relations Good service area. Good sales! Gene glass the BEST SALES MAN THERE. NICE LOUNGE AREA. Wish i could buy a truck but has to be used!!!!

Everyone is always very helpful. Everyone was concerned we were satisfied and the work was done correctly. They are good about letting you know status of work.

The staff and service are EXCELLENT! We have worked with this Service department for approximately 10 years now and will continue to recommend them to others. We LOVE our Explorer!!

I purchased the used 2018 Escape on 8-11-18 from Laird Noller. The low beam head lights were miss aligned, left was fine the right was low. On 1-2-19 @9AM I took the car in to have the right head light adjusted. Someone came and got me in the lobby of the dealership and said it was ready. The next morning my wife went to pick up our grandson in the morning before daylight. She told me several cars flashed their high beam head lights for her to lower hers. They always were on low. I drove and we took him home in the evening after dark and several cars flashed their high beam head lights at me. They always were on low beam. On 1-4-19 I took the car back and was told that Roland Stallbaumer was the service advisor that I had delt with on the 2nd. He said there were 2 mechanics that were trained to adjust headlights. I said to take it to the other mechanic that hadn't worked on it before. Roland said he stayed with the car during service and said they lowered both headlights 3" which helped. I was in just after I purchased the car to see how to adjust the head lights. 2 service advisors looked at it but didn't know how to do it. I assumed they would ask the service tech that is trained how it's done. But they told me to go Google it. Roland told me how it was done. Roland gave me a glimmer of hope after the car was misrepresented to me when I purchased the car.

Excellent. Rollie did a fantastic job as always keeping me informed as to what is going on with my vehicle. I will continue to come here.

Wayne and his team are always looking out for my best interest, My SHO has never been better taken career of. Could not maintain this American masterpiece without them.

I always get great service everytime I go there. Roland always explains all our options and has never steered us wrong. Cory and Patricia have also helped us on different occasions and are always friendly and very professional. Thanks for great service every time.

I had to call to see if the parts came in. Even after being told they would let me know. Service department seemed overwhelmed. I was there for warranty work. No real explanation of what was fixed.

At times can be a little slow even with a scheduled appointment. But can always trust what they say. At times can be a little pricey.

Always have a great experience with Roland in service and great interaction with the sales team. It's hard to go anywhere else because things get handled there for me every time. Thanks a million