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Mt. Orab Ford

(122 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
New (888) 848-2813 (888) 848-2813
Used (888) 848-8115 (888) 848-8115
Service (888) 849-1071 (888) 849-1071

Reviews

(122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mt. Orab Ford from DealerRater.

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Mt Orab Ford

Purchased a new car for the first time. Great Service and prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Julie, thank you for your wonderful response to the quality of service our staff provides! At Mt Orab Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

The BEST customer service ever!

Thank you Chad Neal for your outstanding customer service. We are so pleased with our new 2018 Ford F150 XLT. You and Tony your F&I guy are AWESOME! We will definitely be back to see you Chad when I'm ready for that new Explorer. You made purchasing a new vehicle a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr Mahle

Salesman Orrin very courteous and knowledgeable very pleasant to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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2017 Ford Fusion

Me Lewis was friendly, easy to speak to and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very knowledgeable

I was shopping for a used vehicle and Terry Reeves assisted me. He was extremely professional and very knowledgeable. I never felt any pressure and valued his opinion. I want hesitate to buy a vehicle from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car

Orrin, our salesman, was absolutely great! He was the honest salesman we needed with our new car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Truck

This will be the third Fird truck I have bought and they by far have the best selection and salesman around. Looked all over the Cincinnati area and they have the best truck selection hands down. The personal service I received from the salesman Orrin Preston was excellent there was no hasseling to deal with or excuses. He was there to help find what I wanted and get me the best available price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Orrin Preston was wonderful!

My husband and I were so difficult but the staff at Mt. Orab Ford never stopped trying to please us. We finally settled on a 2014 Escape and ended up in a better deal than originally negotiated. There was absolutely no pressure from any of the sales staff! As stressful as car buying can be the experience there definitely softened the blow!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

Orrin was a great guy to work with, laid back and easy going, but still work diligently to not only sell us a car but to establish a relationship and meet our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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mt orab Chrysler dodge jeep...are the best

The Mount Orab Dodge dealership has an excellent service department. They are professional friendly and perform the service on your car exactly the way that you hope your car will be treated. For me it is a 71 Mile Drive one way but well worth the trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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