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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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From the minute I came into the dealership, Russell was...

From the minute I came into the dealership, Russell was there to help me. He showed me some great options, at various price levels. I found the car I wanted, but initially not in the color I wanted. No problem here as we searched the computer for just the color and options I wanted. My financing was arranged through Nissan at an amazing rate in a short amount of time and the Manager, Dave, was there to assist and answer questions. Cathy, my finance rep, spent an inordinate amount of time, helping me navigate the extended warranty and mileage options available, and she is still there to answer questions after the sale. Great experience at Tri-State Nissan and I highly recommend this dealership. And the 60-inch flatscreen they were giving away this weekend for purchasing a vehicle was icing on the cake!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Customer Services Brian was friendly the entire...

Excellent Customer Services Brian was friendly the entire process. He went out of his way to make sure I was completely satisfied with my vehicle and payments. I would highly recommend Winchester Nissan dealership to friends and family?, This is our third card from Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My wife and I went to tristate Nissan in hopes of...

My wife and I went to tristate Nissan in hopes of purchasing our first new vehicle together. We had an idea of a price and style we were looking for and explained our wants and needs for the vehicle we were looking for to the salesman rusty moorehouse, he did a outstanding job with showing us many differnent vehicles within the boundaries that we were searching. He spent a lot of time on each vehicle going over every bell and whistle that the certain vehicle had to offer. After we finally had chosen the 2013 Nissan sentra, after 3 days of nonstop car shopping at tristate with the help of rusty we purchased the sentra. We got a great deal, outstanding customer service. Above all rusty made us feel like part of the tristate family. A very cool guy with a lot of knowledge and will go above and beyond to help you find the perfect car to suit your needs. He and many other staff members stayed 2 hours after closing assisting us with our purchase how many places will do that? Not many. I would recommend this dealership and the staff to anyone. Awsome place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were not expecting to purchase a new car when we...

We were not expecting to purchase a new car when we arrived at Tri-State Nissan. We were simply test driving various vehicles for my wife's next car. Troy Jackson greeted us at the door and made us feel welcome from the very beginning. His knowledge of the Nissan line of vehicles was extrodinary. We eventually test drove a Nissan Altima. Troy was always pleasant and never pressured us to purchase. We eventually purchased the Nissan Altima, and were extremely pleased with the trade-in value we received for my wife's Toyota Camry. Thanks again Tri-State and Troy for a very rewarding and pleasant experience. Regards, Linda and David Ames

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had an awesome experiance at Tri-State Nissan. This was...

I had an awesome experiance at Tri-State Nissan. This was my first time buying a car from a car dealership. The dealer that helped me was JoJo Catalano. He was very friendly and knew what he was doing. He had a lot of knowledge to get the job done. I love my new car and I thank JoJo for introducing me to my 2008 Ford Fusion.:-) It's an awesome car!! I would definately tell others to shop at Tri-State Nissan. I also want to mention Cathy Fritzges. She was very freindly and knew what she was doing, as well. Like Jo Jo, She had the knowledge and made everything clear to me. When somethings, I did'nt understand. When I bring in my car for oil change and etc. I'm sure I'll get good serivce. Thanks for your friendly servies Jo Jo and Cathy. You guys are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

experience was positive, and will return and recommend to...

experience was positive, and will return and recommend to others. The tires for life program was a pleasant surprise. Thank you to Steve, Cathy, and everyone else involved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian was able to get us in the car we wanted with almost...

Brian was able to get us in the car we wanted with almost no hassle or hand-wringing. We felt very comfortable and well informed through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone at Tristate Nissan made my first time car buying...

Everyone at Tristate Nissan made my first time car buying experience enjoyable. After the initial meet and greet, I felt welcomed. I enjoyed my overall experience at this dealership, unlike many other dealerships I had been to. Everyone I met and spoke to at Tristate Nisan was friendly and seemed to enjoy their jobs. I did not feel pressured and was not talked "at". Unlike other dealerships I had previously visited. I mainly dealt with Brian Nieves, David Vincnet and Cathy Fritzges. Whom are all unique and friendly individuals. I plan to continue my relationship with Tristate Nissan for any future needs. I feel I will always receive friendly and honest services. I hope I will not have a reason to purchase another vehicle anytime soon. However, when the time comes to purchase a vehicle again I will contact Tristate Nissan. I will also refer friends and family to Tristate Nissan. Thank you all for making my first time car buying experince enjoyable! Sincerely, Joanna Small

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I went into the dealership looking at 2 used cars. Brian...

I went into the dealership looking at 2 used cars. Brian Nieves helped me make my decision by providing me the pros and cons of each vehicle. I asked for a specific price out the door and they complied with my request. It was a pleasant experience and I plan on dealing with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased a Marano from TRI State two years ago and...

I purchased a Marano from TRI State two years ago and decided I needed more cargo space and a GPS. I thought the new Pathfinder could meet my needs. I contacted Mr Lilly because I had a very good experience working with him on by first Nissan purchase . When I first looked at a Nissan I had visited eight dealerships to look at their models. My first impression of the TRI State show room was positive. The space to work with the sales staff was private and comfortable. The use of Nissan web site visuals to view different automobile colors and explore the vehicle was impressive. In contrast. I had I found other dealerships loud, the information about car models/colors was not available, discussions about financing was unclear, sales staff was distracted by surrounding show room traffic and few cars were available to compare. When I first came to Nissan, DJ Lilly took me to see the vehicles he thought would me my needs. He clearly presented finance terms and quickly presented a trade in price for my car. Mr Lilly was professional and the deal we made was never altered from my initial walk-in to the dealership to the time I drove my new car off the lot. I recently purchased a Pathfinder from Tri State because i was always treated as a valued customer by My Lilly and the entire Tri State staff. My confidence in the honesty, fair dealing and and professionalism of TRI State remains high and I would be confident in recommending this business to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.