Reviews
I was very pleased with the entire process from trade-in...
I was very pleased with the entire process from trade-in to purchase. A+ dealership and JoJo was friendly and helpful. Thank you to all of the staff for making this process so easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the first time I ever "shopped" online...
This was the first time I ever "shopped" online for a vehicle. Brian was great! The only way it could have been a better would be if we have could have tela-ported instead of renting a uhual(lol). Thanks also to David for working with us. Cathy was a hoot in spite of my writer's cramp from signing all those papers. (Good luck with the pie, pecan is the best). Tri State will be where we go when my wife gets an NV passenger van. (We only live 144 miles away).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came to Tri State Nissan looking to trade in my car for...
I came to Tri State Nissan looking to trade in my car for a new one. I didn't expect I could get the kind of deal I wanted when I was going in but somehow D.J. Lilly made it happen and I drove out of the dealership with a brand new car and I am really happy with it. I would recommend both the dealership and D.J. to anyone who is looking to buy a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian helped me get the right car for me. Finance officer...
Brian helped me get the right car for me. Finance officer made paperwork easy to understand. This is a very comfortable dealership to do business.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We came into Tri-State Nissan knowing what vehicle we...
We came into Tri-State Nissan knowing what vehicle we wanted to purchase. Rusty showed us what they had and didn't push any other vehicles. After test driving, we sat around the "campfire", a family tradition with Rusty, but this was the first for my husband and I. This was the least painful experience we've had buying a new car and the "campfire" is a tradition we hope to keep and experience when we plan to buy another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommend this dealership. I spent a long time...
Highly recommend this dealership. I spent a long time there but Steve Palmer was very friendly and very helpful to me and my wife during the sale. He is a very client oriented salesman. The outcome was very satisfactory and they helped me get as close as we could to the payments I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a wonderful experience at Tri-State Nissan. All of...
I had a wonderful experience at Tri-State Nissan. All of the individuals I came in contact with were nice and friendly. I would recommend this dealership to a family member or friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've done business here for many years and the vehicles...
I've done business here for many years and the vehicles we have purchased have always been of the best quality and the sales staff has always been extremely helpful. DJ Lilly has always made things personal as well. It's not always business, which is a good thing. I will continue to work with Tri-State Nissan and recommend them to friends & family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had never purchased a Nissan before, but because we...
We had never purchased a Nissan before, but because we liked the body style of the 2013 Altima, we decided to try a test drive at TriState Nisson. James Watkins came out to greet us. He was very friendly and pleasant and not at all pushy or high pressure. He was very accomodating, as we wanted to test drive both the 4 cylinder and 6 cylinder models. After driving the 4 we decided not to bother with the 6, as the 4 was very peppy and of course, got better gas mileage. We absolutely were not planning to buy that day, but they offered us what we had anticipated on our Mercedes, and a very good price on the Altima, so we drove away in the new car that day. David Vincnet was also very professional and did his best to get us the deal we wanted. I would highly recommend TriState Nisson and their very friendly staff. Everyone was extremely pleasant. While I have not yet had the car in for service, I expect it will be of comparable professionalism and honesty. It is so much more pleasant to drive to TriState Nisson in Winchester, than the trek I had to make to Tysons Corner Mercedes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Jo Jo was the best. He was not pushy like...
My salesman Jo Jo was the best. He was not pushy like other salesman. He allowed me to take my time to pick out the car I wanted. He is the BEST!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
