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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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I was very pleased with the entire process from trade-in...

I was very pleased with the entire process from trade-in to purchase. A+ dealership and JoJo was friendly and helpful. Thank you to all of the staff for making this process so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the first time I ever "shopped" online...

This was the first time I ever "shopped" online for a vehicle. Brian was great! The only way it could have been a better would be if we have could have tela-ported instead of renting a uhual(lol). Thanks also to David for working with us. Cathy was a hoot in spite of my writer's cramp from signing all those papers. (Good luck with the pie, pecan is the best). Tri State will be where we go when my wife gets an NV passenger van. (We only live 144 miles away).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I came to Tri State Nissan looking to trade in my car for...

I came to Tri State Nissan looking to trade in my car for a new one. I didn't expect I could get the kind of deal I wanted when I was going in but somehow D.J. Lilly made it happen and I drove out of the dealership with a brand new car and I am really happy with it. I would recommend both the dealership and D.J. to anyone who is looking to buy a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian helped me get the right car for me. Finance officer...

Brian helped me get the right car for me. Finance officer made paperwork easy to understand. This is a very comfortable dealership to do business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We came into Tri-State Nissan knowing what vehicle we...

We came into Tri-State Nissan knowing what vehicle we wanted to purchase. Rusty showed us what they had and didn't push any other vehicles. After test driving, we sat around the "campfire", a family tradition with Rusty, but this was the first for my husband and I. This was the least painful experience we've had buying a new car and the "campfire" is a tradition we hope to keep and experience when we plan to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly recommend this dealership. I spent a long time...

Highly recommend this dealership. I spent a long time there but Steve Palmer was very friendly and very helpful to me and my wife during the sale. He is a very client oriented salesman. The outcome was very satisfactory and they helped me get as close as we could to the payments I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a wonderful experience at Tri-State Nissan. All of...

I had a wonderful experience at Tri-State Nissan. All of the individuals I came in contact with were nice and friendly. I would recommend this dealership to a family member or friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've done business here for many years and the vehicles...

I've done business here for many years and the vehicles we have purchased have always been of the best quality and the sales staff has always been extremely helpful. DJ Lilly has always made things personal as well. It's not always business, which is a good thing. I will continue to work with Tri-State Nissan and recommend them to friends & family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had never purchased a Nissan before, but because we...

We had never purchased a Nissan before, but because we liked the body style of the 2013 Altima, we decided to try a test drive at TriState Nisson. James Watkins came out to greet us. He was very friendly and pleasant and not at all pushy or high pressure. He was very accomodating, as we wanted to test drive both the 4 cylinder and 6 cylinder models. After driving the 4 we decided not to bother with the 6, as the 4 was very peppy and of course, got better gas mileage. We absolutely were not planning to buy that day, but they offered us what we had anticipated on our Mercedes, and a very good price on the Altima, so we drove away in the new car that day. David Vincnet was also very professional and did his best to get us the deal we wanted. I would highly recommend TriState Nisson and their very friendly staff. Everyone was extremely pleasant. While I have not yet had the car in for service, I expect it will be of comparable professionalism and honesty. It is so much more pleasant to drive to TriState Nisson in Winchester, than the trek I had to make to Tysons Corner Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My salesman Jo Jo was the best. He was not pushy like...

My salesman Jo Jo was the best. He was not pushy like other salesman. He allowed me to take my time to pick out the car I wanted. He is the BEST!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.