ColumbineFord.com

We were treated extremely well and our vehicle was in and out very quickly and the waiting room was family friendly

Great job and a good price on tires. Keep up the good work and professional service

We love the service at Columbine Ford! Greatcjob by all those we come in contact with!

Just finished refurbishing my 2002 pick up I bought from Columbine. Loyal customer using QuickLane service whenever I can.

We tore a front brake line on our 2026 Chevrolet ZR2 while hunting on the Roan Cliffs. After riding our 4-wheeler down the JQS road Sam was kind enough to come pick us up and help get the parts we needed for the repair ordered next day as no one in the valley had them in stock. They drove us back to our 4-wheeler and we did temporary repairs and made it to the dealership the next morning. They then gave us priority for service on a Saturday to bleed the brake system and clear the codes to get us back on the road. I can't thank them enough for all they did for us to get back running, especially on a Saturday. Thanks Guys!!!

Worst dealer ever Dont use service unless you want to get lied to, not get your records, not get testing done to actually use your warranty, won't get your car back for 10 months and then be threatened. Paul edwards you are disgusting and you are literally the reason people hate dealership service departments. No communication, Ford got involved and then you lied to them too. It's ok the gps coordinates from ford pass show where the vehicles have been for literal months. no big deal. Ive already filed BBB auto and BBB complaints against columbine. I would suggest driving hours away to have service done unless you want your oil to leak everywhere and you to be gaslit that there is a problem. And we had to come down and diagnose it for them. If I were Ford I would be embarrassed to have you as a franchisee, you make Ford look bad. It's ok Im sure someone else will do 2 engine replacements gladly for warranty money but Paul is too arrogant to do the right thing.

If I could give this business a negative rating I would. They have had our two vehicles a total of 120+ days on one and 90+ days on another over last 10 months. They will not escalate to Ford hotline, they wont give records, wont give diagnostic testing. Do not communicate, didn't do any safety recalls, failed to perform basic functions resulting in having to take the vehicles back. They are aggressive, rude and a joke of a dealership. Ford should really come take a look at the service side and be embarrassed. I am not the first one to complain about Paul Edwards, I was told my vehicle hasn't been at columbine even though Ford's own produced records from ford pass GPS say the opposite. We are planning on suing. Now they are threatening to have us come get the vehicles or charge us 60 a day, Ford told us to leave them there in writing. We haven't authorized a storage bill, they haven't done any testing. They have violated multiple provisions of Colorado vehicle repair act, warranty acts etc.

I made an appointment a month ahead of time for a transmission issue on my 2025 f250. 31hours after my scheduled appointment time, my truck had still not been “torn into”. I was told there is only one transmission tech and other vehicles ahead of mine. How many are scheduled at the same time over a month in advance? Communication was non existent unless I called to ask the status. I left a message with the service manager as well and did not receive a call back. The issue is still occurring and was not resolved. I was told it was caused by a corrupt update from Ford and the new update should fix the issue. It did not

there are the really crooked car dealers that give used car dealers a bad name, and maybe some rare, really honest ones. Columbine ranks somewhere in the low middle. the salesman I dealt with today offered a sweet enough deal over the phone (the bait) to get me to drive 2 hrs and wait while The Man somewhere else put together the lowest offer of 2 other dealers for my truck (the switch). I told the salesman over the phone I know the car dealer games and he promised they played it straight, but then tried to run that old con on me anyway. I wasted most of a day getting insulted. Don't waste yours.

It was welcoming and Adam was very helpful throughout the entire process. I had an amazing experience getting my new car