Reviews
Sean Kindle ensured this was a seamless purchase as I was
Sean Kindle ensured this was a seamless purchase as I was coming from out of state. Arapahoe Kia was very well organized and professional which made the purchase easy and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Sean and the Arapahoe KIA team made your purchase smooth and enjoyable. Thank you for choosing us!
Grant Geiser and Derrick Pete were amazing!
Grant Geiser and Derrick Pete were amazing! The dealership’s salesman put me in a bad lease in May 2024. I met Grant in August when he sold my daughter and husband both new cars. Grant was able to fix my bad lease from May.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Grant and Derrick were able to turn things around for you at Arapahoe KIA! It's great knowing they could assist with your lease situation. Thank you for sharing your experience, and we hope you're enjoying the new cars!
Worst experience ever!
Worst experience ever!!!! Dropped my car off on a Wednesday night after making an appointment Thursday to be called and told I didn’t have an appointment and they would “squeeze me in” Despite starting off the wrong way, I left my car for two days. Finally I receive an estimate and it says I have no cost. Makes sense because I just bought the car in march 2023. I go in to pick my car up and Steve the advisor says it will be $305.50 you can imagine I’m shocked so I show him what I received and he says that he just wasn’t looking at the 0’s. Steve offers to let my speak with CJ the manager, and he comes over and says well this is technology and we have no control, but if you do t want to give us $305.50 today we can put the dead battery back in your car. I ask CJ isn’t that a silly solution? He says well you bought your car from emich Kia so either you or Enoch has to pay this. Mind you I am not the only person that has been mislead by arapahoe Kia as I’m standing in the corner to speak with consumer relations he is being just as rude and dismissive to another couple upset by their misleading tactics. All this to say if you’re looking for good, truthful upfront repairs, Arapahoe kia is not the place!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review. I'm disappointed to hear about your frustrating experience and sincerely apologize for any frustration or inconvenience that occurred as a result. Your feedback is appreciated and will be taken into consideration for future improvements to our service & offerings. Please feel free to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Joel Garbe - Sales Manager - jgarbe@coloradokia.com
Very pleased with the sales and financial services.
Very pleased with the sales and financial services. The salesperson was very helpful. Overall a good experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a positive experience with our team at Arapahoe KIA! Thank you for choosing us, and we hope to see you again in the future.
Friendly and great to work with.
Friendly and great to work with. Was not able to get the exact offer we wanted, but they got us close, which we appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that our team at Arapahoe KIA was friendly and accommodating during your visit. We appreciate your understanding, and we're happy we could get you close to the offer you wanted. Thanks for choosing us!
Jahiem was the man!
Jahiem was the man! He promised we would leave with a smile and he succeeded! Thank you for making this work for us and we are so happy we got the car we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Jahiem delivered on his promise and left you smiling! Enjoy your new car, and thank you for choosing Arapahoe KIA!
Team was super professional start to finish.
Team was super professional start to finish. Easy communication throughout the entire process. Honest, transparent, and easy to work with. It also helped they had the car and specs we were looking for. Nora thank you for all your help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Derek! We're delighted to hear that Nora and the team at Arapahoe KIA provided a professional and seamless experience. It's great knowing we had just what you were looking for! Thanks for choosing us, enjoy your car!
Great experience with the sales staff (Atal Jabreel and
Great experience with the sales staff (Atal Jabreel and Kurt Price), very seamless throughout with no major issues throughout the entire sales / document signing process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John! We're delighted to hear that Atal and Kurt made your experience seamless at Arapahoe KIA. Thanks for sharing your positive feedback!
Great experience with the staff, no major issues
Great experience with the staff, no major issues throughout the entire sales process, love the car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating! The team looks forward to working with you again! - Arapahoe KIA
Great customer service.
Great customer service. Nice and friendly staff. Always looking to go the extra mile for you and make sure you're taking care of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chad, we're delighted to hear that our team at Arapahoe KIA went the extra mile for you! Thanks for sharing your positive experience with us! Safe travels!