Reviews
Jaheim took very good care of me.
Jaheim took very good care of me. Process was efficient and smooth, very pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Jaheim took excellent care of you during your recent visit here at Arapahoe KIA! Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!
Had an appointment at 1:30 pm for an oil change.
Had an appointment at 1:30 pm for an oil change. The car was not pulled back to do the oil change until 2:15 pm. The oil change was over $100. I waited and the car was not complete until 3:30 pm. Not sure I will return to dealership in the future for an oil change.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the review. We apologize for the extended wait you experienced during your recent visit and will make sure this feedback gets shared with our team so we can take steps to improve our processes where needed. Please feel free to reach out directly if you have any additional questions or concerns. Respectfully, Joel Garbe - Sales Manager - jgarbe@coloradokia.com
Seth Stone provided excellent customer service.
Seth Stone provided excellent customer service. Very knowledgable and not all pushy through out the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Seth provided you with excellent service at Arapahoe KIA. Thanks for sharing your experience!
We worked with Seth Stone and he was truly great and
We worked with Seth Stone and he was truly great and helpful throughout our whole buying experience! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Seth made your buying experience a positive one at Arapahoe KIA! Thank you for sharing this feedback, and enjoy your new vehicle!
Great customer service!
Great customer service! Jim Mullins made our car buying experience so easy and we would definitely recommend it to anyone looking for a new vehicle!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jim made your car-buying experience a breeze at Arapahoe KIA! Thank you for recommending us, and we hope you're enjoying your new vehicle.
We bought a 2024 Kia EV9 three weeks ago, working with
We bought a 2024 Kia EV9 three weeks ago, working with Evan. The search started out with phone conversations, asking about their Costco deal, then setting up time for a test drive....leading to a lease of a fantastic car! Evan was terrific to work with, keeping us updated along the way during the almost full day process....even offered us a sandwich (they had ordered in for employees) since we were there through lunch. We received our trade in value quickly and they had the color we wanted. My husband was not there and had questions so Evan took time to speak with him over the phone. Also, I got to take the car home, collected my husband's signatures and returned to drop off the paperwork. They made it work for us so we could take the car home the same day. Chelsea in Finance was also good to work with, outlining all the lease specifics clearly. We would definitely buy from Arapahoe Kia and Evan again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Evan and Chelsea at Arapahoe KIA! We're delighted to hear that the process was smooth and accommodating, allowing you to drive home in your new 2024 Kia EV9 on the same day. We appreciate your kind words and look forward to assisting you again in the future!
Need to address one dent and scratch we found on vehicle
Need to address one dent and scratch we found on vehicle after we got home. Very busy dealership on Saturdays, but our rep was kind and efficient.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're glad to hear that our team was kind and efficient during your visit here at Arapahoe KIA. Please reach out so we can make sure any remaining concerns get addressed to your satisfaction. Thanks again, Joel Garbe - Sales Manager - jgarbe@coloradokia.com
Seth was great to work with on the purchase of our new
Seth was great to work with on the purchase of our new EV9! He was a great communicator and made the process smooth and easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Seth made your EV9 purchase a smooth experience at Arapahoe KIA! Thank you for sharing this positive feedback, and enjoy your new vehicle!
Evan/Jaheim both were excellent with their customer
Evan/Jaheim both were excellent with their customer service. Both were very responsive and made me feel very comfortable throughout the whole process. Loved the checklist going over how to operate the car after purchasing so I felt more comfortable in everything the car can provide. I’ve already sent a referral towards the dealership and both Evan and Jaheim.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony, we're delighted to hear that Evan and Jaheim provided excellent service at Arapahoe KIA! It's great to know you felt comfortable with the process and appreciated the thorough car operation checklist. Thank you for referring others our way, we truly value your support!
I bought a SUV last night from Cedric at Arapaho Kia.
I bought a SUV last night from Cedric at Arapaho Kia. Cedric made the process go as smooth silk. His customer service is exceptional and knowledge of the Sorento is impressive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Cedric provided exceptional service and made your SUV purchase smooth at Arapahoe KIA. Enjoy your new Sorento, and thank you for choosing us!
