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Voss Hyundai

(239 reviews)
Visit Voss Hyundai
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–6:00pm 7:30am–5:30pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (937) 741-7307 (937) 741-7307
Used (937) 741-7260 (937) 741-7260
Service (937) 741-7324 (937) 741-7324

Inventory

See all 184 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2023.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
Voss Hyundai in Centerville Ohio treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Service center

Phone number (937) 741-7324

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I am not a fan of buying cars or dealing with

I am not a fan of buying cars or dealing with dealerships, but I recently purchased a 2024 Palisade and I have never had a better car buying experience. Fred Jordan was an excellent Sales Consultant. He was responsive when he needed to be and was respectful while I made the buying decision. Mark Wuebker got me through the paperwork in record time. I would imagine that I will buy another vehicle from them in the future!

I am not a fan of buying cars or dealing with

I am not a fan of buying cars or dealing with dealerships, but I recently purchased a 2024 Palisade and I have never had a better car buying experience. Fred Jordan was an excellent Sales Consultant. He was responsive when he needed to be and was respectful while I made the buying decision. Mark Wuebker got me through the paperwork in record time. I would imagine that I will buy another vehicle from them in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service and Communication Truly Dedicated

Excellent Service and Communication Truly Dedicated Professionals! One of the best ever that we have experienced! Cait and Vincent Schmid

Excellent Service and Communication Truly Dedicated

Excellent Service and Communication Truly Dedicated Professionals! One of the best ever that we have experienced! Cait and Vincent Schmid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I have bought 2 cars and have spent tens of thousands of

I have bought 2 cars and have spent tens of thousands of dollars on repairs over the last 15 years with this dealership and they have lost a lifelong customer. I originally paid for an oil change which was never serviced on my car. I came back later to get this fixed. When I came in to collect my car, they charged me again for another oil change. Instead of doing the work for free to rectify the situation they double downed and 4 staff members ganged up on me, manager included and blamed the issue on burning the oil. 7000 miles of oil in 4 months of barely driving the car! That is impossible! Rather than admit the mistake and fix it, they doubled down and said they could fix my engine for $600 and there is good chance it could hurt your engine. All this for 5 Quarts of oil! Never buy or have maintenance preformed from them. If they scammed lifelong customer, they would do it to you!

I have bought 2 cars and have spent tens of thousands of

I have bought 2 cars and have spent tens of thousands of dollars on repairs over the last 15 years with this dealership and they have lost a lifelong customer. I originally paid for an oil change which was never serviced on my car. I came back later to get this fixed. When I came in to collect my car, they charged me again for another oil change. Instead of doing the work for free to rectify the situation they double downed and 4 staff members ganged up on me, manager included and blamed the issue on burning the oil. 7000 miles of oil in 4 months of barely driving the car! That is impossible! Rather than admit the mistake and fix it, they doubled down and said they could fix my engine for $600 and there is good chance it could hurt your engine. All this for 5 Quarts of oil! Never buy or have maintenance preformed from them. If they scammed lifelong customer, they would do it to you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Well I've tried to buy a car twice,neither time went

Well I've tried to buy a car twice,neither time went well,they were supposed to call me back and didn't, so I won't ever try again and would never recommend them to anyone .

Well I've tried to buy a car twice,neither time went

Well I've tried to buy a car twice,neither time went well,they were supposed to call me back and didn't, so I won't ever try again and would never recommend them to anyone .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Olivia was very nice.

Olivia was very nice. And it's a very nice clean dealership. I didn't end up buying the car I test drove but I would definitely come back if they had something I was interested in. Very good experience and very nice people

Olivia was very nice.

Olivia was very nice. And it's a very nice clean dealership. I didn't end up buying the car I test drove but I would definitely come back if they had something I was interested in. Very good experience and very nice people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Vehicle was already sold upon my inquiry.

Vehicle was already sold upon my inquiry. Even though I was contacted 2 days later and asked if I had any other selections I was interested in, I was already in communication with another dealership already.

Vehicle was already sold upon my inquiry.

Vehicle was already sold upon my inquiry. Even though I was contacted 2 days later and asked if I had any other selections I was interested in, I was already in communication with another dealership already.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Rob, It looks like our sales staff contacted you several times about a vehicle you were interested in. If you would like to talk to me personally please give me a call at 937-428-2403. Jeff Tarzinski

Consumer response

Indeed they did contact me several times in regards to the possibility if there was any other vehicles that i may have been interested in other than the Lincoln MKZ, due to it being sold. Which there was not anything

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Been try to get the strip on the back of my ve now under

Been try to get the strip on the back of my ve now under the hatch back took it back three times to get it fixed the last time I took it back I waited three. Hours for it to get it fixed when got it back the part had glue all over when I pointed it out the service manager told it would wash off got it home gess what it wouldn't wash off gess it going to be fourth time going back .never again

Been try to get the strip on the back of my ve now under

Been try to get the strip on the back of my ve now under the hatch back took it back three times to get it fixed the last time I took it back I waited three. Hours for it to get it fixed when got it back the part had glue all over when I pointed it out the service manager told it would wash off got it home gess what it wouldn't wash off gess it going to be fourth time going back .never again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Recommend different dealer or brand at that

Purchased Hyundai Elantra from Voss Hyundai. Vehicle had manufacturer defect of antenna blowing off. Moved to a different state and was unable to bring the vehicle in to have it inspected. Wouldn't allow for pictures or video call of the vehicle for replacement part to be shipped. Dealer attempted to charge $160 for an antenna that costs no more than $15 for Hyundai. Very disappointed in the customer service. Will not shop at Voss Hyundai again and will likely not buy a Hyundai again due to the lack of reliability.

Recommend different dealer or brand at that

Purchased Hyundai Elantra from Voss Hyundai. Vehicle had manufacturer defect of antenna blowing off. Moved to a different state and was unable to bring the vehicle in to have it inspected. Wouldn't allow for pictures or video call of the vehicle for replacement part to be shipped. Dealer attempted to charge $160 for an antenna that costs no more than $15 for Hyundai. Very disappointed in the customer service. Will not shop at Voss Hyundai again and will likely not buy a Hyundai again due to the lack of reliability.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great car buying experience!

My wife and I recently purchased a Tuscon Sport and an Elantra from Aziza and could not be happier...Jeff and his team are great!

Great car buying experience!

My wife and I recently purchased a Tuscon Sport and an Elantra from Aziza and could not be happier...Jeff and his team are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service by a bunch of backyard yokels

Genesis G-90 in for first service and to fix a noisy vent fan in the rear of the center console. Told our service rep was "Steve". Steve greeted us with "Hey, Y'all, Howez y'all doin?" He wore a baseball cap and a dirty Colts jersey. While signing us in he told us a story about taking one of these cars out on the highway and "getting it up to 115mph." Told us car would be ready that evening. Nat a word. We called. Call was dropped three times before we got a hold of Steve. He said they had been "busting their butts" trying to figure out how to get the center console apart, and they needed to keep the car another day, They kept the car for three more days. Never called us. We got to talk to someone about every fifth call to them. More excuses about how hard it was to work on this car. When we finally got the car back. The navigation system controls on the console didn't work. Took another visit to get that fixed. Every visit they only talked to me, not my wife --who is the owner. Called us youze guys. AS we left the last time Steve yelled "Thank you. Now y'all come on back" Not bloody likely

Service by a bunch of backyard yokels

Genesis G-90 in for first service and to fix a noisy vent fan in the rear of the center console. Told our service rep was "Steve". Steve greeted us with "Hey, Y'all, Howez y'all doin?" He wore a baseball cap and a dirty Colts jersey. While signing us in he told us a story about taking one of these cars out on the highway and "getting it up to 115mph." Told us car would be ready that evening. Nat a word. We called. Call was dropped three times before we got a hold of Steve. He said they had been "busting their butts" trying to figure out how to get the center console apart, and they needed to keep the car another day, They kept the car for three more days. Never called us. We got to talk to someone about every fifth call to them. More excuses about how hard it was to work on this car. When we finally got the car back. The navigation system controls on the console didn't work. Took another visit to get that fixed. Every visit they only talked to me, not my wife --who is the owner. Called us youze guys. AS we left the last time Steve yelled "Thank you. Now y'all come on back" Not bloody likely

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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