Reviews
I am not a fan of buying cars or dealing with
I am not a fan of buying cars or dealing with dealerships, but I recently purchased a 2024 Palisade and I have never had a better car buying experience. Fred Jordan was an excellent Sales Consultant. He was responsive when he needed to be and was respectful while I made the buying decision. Mark Wuebker got me through the paperwork in record time. I would imagine that I will buy another vehicle from them in the future!
I am not a fan of buying cars or dealing with
I am not a fan of buying cars or dealing with dealerships, but I recently purchased a 2024 Palisade and I have never had a better car buying experience. Fred Jordan was an excellent Sales Consultant. He was responsive when he needed to be and was respectful while I made the buying decision. Mark Wuebker got me through the paperwork in record time. I would imagine that I will buy another vehicle from them in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service and Communication Truly Dedicated
Excellent Service and Communication Truly Dedicated Professionals! One of the best ever that we have experienced! Cait and Vincent Schmid
Excellent Service and Communication Truly Dedicated
Excellent Service and Communication Truly Dedicated Professionals! One of the best ever that we have experienced! Cait and Vincent Schmid
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have bought 2 cars and have spent tens of thousands of
I have bought 2 cars and have spent tens of thousands of dollars on repairs over the last 15 years with this dealership and they have lost a lifelong customer. I originally paid for an oil change which was never serviced on my car. I came back later to get this fixed. When I came in to collect my car, they charged me again for another oil change. Instead of doing the work for free to rectify the situation they double downed and 4 staff members ganged up on me, manager included and blamed the issue on burning the oil. 7000 miles of oil in 4 months of barely driving the car! That is impossible! Rather than admit the mistake and fix it, they doubled down and said they could fix my engine for $600 and there is good chance it could hurt your engine. All this for 5 Quarts of oil! Never buy or have maintenance preformed from them. If they scammed lifelong customer, they would do it to you!
I have bought 2 cars and have spent tens of thousands of
I have bought 2 cars and have spent tens of thousands of dollars on repairs over the last 15 years with this dealership and they have lost a lifelong customer. I originally paid for an oil change which was never serviced on my car. I came back later to get this fixed. When I came in to collect my car, they charged me again for another oil change. Instead of doing the work for free to rectify the situation they double downed and 4 staff members ganged up on me, manager included and blamed the issue on burning the oil. 7000 miles of oil in 4 months of barely driving the car! That is impossible! Rather than admit the mistake and fix it, they doubled down and said they could fix my engine for $600 and there is good chance it could hurt your engine. All this for 5 Quarts of oil! Never buy or have maintenance preformed from them. If they scammed lifelong customer, they would do it to you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Well I've tried to buy a car twice,neither time went
Well I've tried to buy a car twice,neither time went well,they were supposed to call me back and didn't, so I won't ever try again and would never recommend them to anyone .
Well I've tried to buy a car twice,neither time went
Well I've tried to buy a car twice,neither time went well,they were supposed to call me back and didn't, so I won't ever try again and would never recommend them to anyone .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Olivia was very nice.
Olivia was very nice. And it's a very nice clean dealership. I didn't end up buying the car I test drove but I would definitely come back if they had something I was interested in. Very good experience and very nice people
Olivia was very nice.
Olivia was very nice. And it's a very nice clean dealership. I didn't end up buying the car I test drove but I would definitely come back if they had something I was interested in. Very good experience and very nice people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vehicle was already sold upon my inquiry.
Vehicle was already sold upon my inquiry. Even though I was contacted 2 days later and asked if I had any other selections I was interested in, I was already in communication with another dealership already.
Vehicle was already sold upon my inquiry.
Vehicle was already sold upon my inquiry. Even though I was contacted 2 days later and asked if I had any other selections I was interested in, I was already in communication with another dealership already.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Rob, It looks like our sales staff contacted you several times about a vehicle you were interested in. If you would like to talk to me personally please give me a call at 937-428-2403. Jeff Tarzinski
Indeed they did contact me several times in regards to the possibility if there was any other vehicles that i may have been interested in other than the Lincoln MKZ, due to it being sold. Which there was not anything
Been try to get the strip on the back of my ve now under
Been try to get the strip on the back of my ve now under the hatch back took it back three times to get it fixed the last time I took it back I waited three. Hours for it to get it fixed when got it back the part had glue all over when I pointed it out the service manager told it would wash off got it home gess what it wouldn't wash off gess it going to be fourth time going back .never again
Been try to get the strip on the back of my ve now under
Been try to get the strip on the back of my ve now under the hatch back took it back three times to get it fixed the last time I took it back I waited three. Hours for it to get it fixed when got it back the part had glue all over when I pointed it out the service manager told it would wash off got it home gess what it wouldn't wash off gess it going to be fourth time going back .never again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Recommend different dealer or brand at that
Purchased Hyundai Elantra from Voss Hyundai. Vehicle had manufacturer defect of antenna blowing off. Moved to a different state and was unable to bring the vehicle in to have it inspected. Wouldn't allow for pictures or video call of the vehicle for replacement part to be shipped. Dealer attempted to charge $160 for an antenna that costs no more than $15 for Hyundai. Very disappointed in the customer service. Will not shop at Voss Hyundai again and will likely not buy a Hyundai again due to the lack of reliability.
Recommend different dealer or brand at that
Purchased Hyundai Elantra from Voss Hyundai. Vehicle had manufacturer defect of antenna blowing off. Moved to a different state and was unable to bring the vehicle in to have it inspected. Wouldn't allow for pictures or video call of the vehicle for replacement part to be shipped. Dealer attempted to charge $160 for an antenna that costs no more than $15 for Hyundai. Very disappointed in the customer service. Will not shop at Voss Hyundai again and will likely not buy a Hyundai again due to the lack of reliability.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car buying experience!
My wife and I recently purchased a Tuscon Sport and an Elantra from Aziza and could not be happier...Jeff and his team are great!
Great car buying experience!
My wife and I recently purchased a Tuscon Sport and an Elantra from Aziza and could not be happier...Jeff and his team are great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service by a bunch of backyard yokels
Genesis G-90 in for first service and to fix a noisy vent fan in the rear of the center console. Told our service rep was "Steve". Steve greeted us with "Hey, Y'all, Howez y'all doin?" He wore a baseball cap and a dirty Colts jersey. While signing us in he told us a story about taking one of these cars out on the highway and "getting it up to 115mph." Told us car would be ready that evening. Nat a word. We called. Call was dropped three times before we got a hold of Steve. He said they had been "busting their butts" trying to figure out how to get the center console apart, and they needed to keep the car another day, They kept the car for three more days. Never called us. We got to talk to someone about every fifth call to them. More excuses about how hard it was to work on this car. When we finally got the car back. The navigation system controls on the console didn't work. Took another visit to get that fixed. Every visit they only talked to me, not my wife --who is the owner. Called us youze guys. AS we left the last time Steve yelled "Thank you. Now y'all come on back" Not bloody likely
Service by a bunch of backyard yokels
Genesis G-90 in for first service and to fix a noisy vent fan in the rear of the center console. Told our service rep was "Steve". Steve greeted us with "Hey, Y'all, Howez y'all doin?" He wore a baseball cap and a dirty Colts jersey. While signing us in he told us a story about taking one of these cars out on the highway and "getting it up to 115mph." Told us car would be ready that evening. Nat a word. We called. Call was dropped three times before we got a hold of Steve. He said they had been "busting their butts" trying to figure out how to get the center console apart, and they needed to keep the car another day, They kept the car for three more days. Never called us. We got to talk to someone about every fifth call to them. More excuses about how hard it was to work on this car. When we finally got the car back. The navigation system controls on the console didn't work. Took another visit to get that fixed. Every visit they only talked to me, not my wife --who is the owner. Called us youze guys. AS we left the last time Steve yelled "Thank you. Now y'all come on back" Not bloody likely
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair