Key Chrysler Jeep Dodge RAM Inc

I purchased a used 2016 Jeep Renegade and thought I was getting a good deal. 1 week after I purchased it, I received a phone call that there was a safety recall! They should have never sold me the Jeep when it had a recall! I had to take it back to the dealer and was out transportation for 2 days. I was also told that the vehicle uses oil! I also had to way 1 month for the paperwork to get a registration and tag. To make matters worse I live in Alabama about 40 miles from Key Chrysler. I was no treated well the entire time and they acted like they were doing me a favor. I hope the Federal Government investigates the practice of selling used vehicles with recalls.

I have been buying vehicles here for years! Dwayne Cornett always makes it very easy for me! I just have to choose my color and I’m basically done! He does the rest! He’s always there to help me with anything I need!

I've driven Jeeps for years and always take them to Key. I trust them, know the people there, and know they will take good care of my car and me.

Completely satisfied with their service. Fast and friendly, made sure the job was done right and for a good price. I would go back again without hesitation.

Friendly service and very helpful, pleasant, knowledgeable about there job's. Answered all my questions and notified us when we need to service our vehicle, would recommend to our family and friends.

Was great service! Wanted a certain car with a certain color and they pulled thru and got the job done! Signed some papers and off I went!

Very disappointed yesterday after I waited over 2 hours for a simple oil & filter change on my Fiat 124 Spider. I was given a price reduction, but I never receiver the Free 23 Point Inspection report. I was suppose to also get a Free Alignment check, But have no idea even if they did any for the above beside the the oil and filter change. I drove from Lebanon, Ohio because I used Key the last time and did receive all the vehicle check information. I guess I need to go back to Jack Sweeney in Florence, KY to get the 23 point inspection report.

After my car was towed to the dealership on a Sunday, I was notified on Wednesday a new battery was needed. Somehow they “forgot” to order a battery. Today is Monday(5 days later) and “we don’t know if the battery will arrive today “ This is the worst customer service I have ever experienced! Do not go there!

Great service. Dave Tacket went above and beyond with our leased Ram truck. Would recommend him and Key Chrysler to my friends and family. Excellent dealership

Great customer service and Dwayne has been our go to for new vehicles for over 15 yrs. Very willing to locate the vehicle you want if not on the lot and goes the extra mile to help.