Reviews
Ordered a 2015
I ordered a 2015 Expedition, was given a fair trade in value for my existing Expedition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Experience
Hector did a great job. I had shopped online so I knew right away which vechile I wanted to test drive. We took our Ford Edge for a 10 min test drive and made the decision to purchase. Everything went smooth and Hector did an awesome job.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent customer service
I purchased a Ford Fusion. Chris was super informative and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William Martin
Made a repair appt and my brakes were fixed while I waited
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Highly Recommend
2005 Ford Explorer Sport Trac. Leo Romero was fantastic. He Ws the reason we made the decision to return to Andy Mohr in Plainfield to make our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great facility, great service, great people!
Andy mohr dealership is top notch!! Sales and finance staff were friendly, knowledgeable, and effecient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great salesperson
Ford Fusion....................................................
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
nice visit
They couldn't find the leak in the hatch, but they said they will check again when I have my oil changed. Could you get better magazines in waiting area?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good job as always!
Fast, efficient and correct. Great job. Best service department and dealership around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
ford f150
I have always received excellent service from your dealership. I have always had my 2012 f150 serviced at your location. However, when I last had the works I left the dealership I noticed a severe vibration. I went back to the service department and they immediately solved the problem that turned to be loose lug nuts! i understand anyone can make a mistake, no problem. the thing i don't understand is that is the only time i didn't recieve a survey request.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase