Reviews
Write a reviewPurchase of Used Cadillac 2011
Brandon Amstutz and Jeff VanGorder were both awesome! Brandon is very professional and customer focused. I would recommend this dealership to my friends and co workers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.
hidden cost
Salesman sold me on all the extra stuff done to the car like enviromental package and other services I would receive. I was led to believe that was included in the sticker price since I never agreed to buy any thing extra, but they added over $4000 to the price of the car, never saying a word about total price, just getting in my payment range. I feel they are deceptive in hiding extra cost that most buyers will not want or need.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
donthaveone--Thank you for sharing your valuable feedback with us. We are sorry to hear you did not have a great experience. That is not the type of service we strive to provide. We prefer that EVERY customer has full knowledge of their purchase at our dealership. Please contact us if you have anymore questions. Thank you and again, we apologize for the way you were treated.
Blaine Vencill does a great job of understanding your...
Blaine Vencill does a great job of understanding your needs and getting the job done. If you want good service and a great deal on a Cadillac, call Blaine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Blaine was one the kindest, patient, and "no...
Blaine was one the kindest, patient, and "no pressure" salesman we have ever met. We felt that he was a friend right away and that he understood how much we could afford. I can't believe that I am now an owner of a Lexus, thanks to Blaine. All other employees were also helpful,kind and understanding. I would definitly recommend Jeff Schmitt to anyone. Thanks to all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Byran Edwards was both knowledgeable and courteous during...
Byran Edwards was both knowledgeable and courteous during the Cadillac buying experience for my wife and I. The original intent was to purchase a Cadillac for my wife at Jeff Schmitt and a second in Columbus. However, due to Bryan's good demeanor and patience, we purchased a second Cadillac at Jeff Schmitt.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
caddygirl
I had a great experience 9 years ago buying my first cadillac that I decided to go back to Jeff Schmitt Auto Group and give them another try! I had the most friendliest face greet me on the lot, the only female Sales person, Stephanie Olnhausen! Her and I hit it off so well that I felt like we had been friends forever! Stephanie was very professional,knowledgeable and caring! Jeff VanGorder the Sales Manager was also very helpful! Since I'm a single middle aged women, Jeff made sure he met all my needs down to the financing!I highly recommend anyone who is in the buying mood for a new or used vehicle to give Jeff Schmitt Auto Group in Beavercreek a try!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.
I was made to feel like i was at home. They took care of...
I was made to feel like i was at home. They took care of my every need, and put me in the car i wanted even with my poor credit rating
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From the time we walked in the door we were greeted by...
From the time we walked in the door we were greeted by the mananger, Then our salesman Mike Jackson took it from there. He was very pleasant ... No Pressure. I would recommend BY FAR this dealership to any one. And the salesman Mike Jackson is who you need to see. Very Professional.....Thanks to everyone at Jeff Schmitt AWESOME... Thank You Denny Smith
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Right from the start, this dealership was different than...
Right from the start, this dealership was different than any other I have ever visited...I'm an old guy (65), so I have a several experiences to draw from. The entire staff, from our very knowledgeable salesman, Mr Eric Lower, to the Sales Manager, Mr Jeff VanGorder, to the Finance Manager, Mr Ian Quinn, were professional, courteous, personable, and a pleasure to deal with. They went out of their way to make our car buying experience easy and pleasant. I can highly recommend anyone to make Jeff Schmitt Auto Group your first option, when looking for a new Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Found a gem!
After totaling my car in an accident and going to several car dealerships only to be turned away due to my bad credit I finally went to Jeff Schmitt. Eric Lower at Cadillac really made me feel comfortable and went over all my options. Based on my credit there weren't a lot of options and most of them pretty unsavory but he told us about a sebring he had just brought in on a trade & it ended up being the perfect match for me. For an older car it had great mileage, runs great, excellent condition. He listened to everything I was looking for and made it happen even with limited resources. I am confident that as soon as I can raise my credit score I will come back to Eric to help me find a new car!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.