Reviews
It was worth the trip
My experience at Fox Ford was great!! I recently puchased a used 1997 savana conveison van with low miles . nice and clean, everybody likes it...I love it...thanks Fox Ford for making my dream come true..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1997 savana conversion van
8 hours drive for this beautiful van. I love it wow! I"ll see you guy in about 10 to 15 year from now..great!!! thank you joshua.D .for this beautiful van
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
i was worth the trip
My experience at fox ford was great!! I recently puchased a used 1997 savana converison with low mile. nice and clean,and everybody likes it..I love it ..thanks fox ford for making my dream come true..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer Service?
I inquired about a Ford F150 and they never responded. Perfect sales process!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Brian, We sincerely apologize for any lack of response or attention. If you submitted an online lead, please know that we had some difficulty recently with our computer system. That is definitely NOT the way that we do business and we would definitely like to help you out. Please feel free to call us 724-627-3151. Ask specifically for me, Barry Shoaf,General Sales Manager, and I will make sure that you get personal attention.
Awesome Dealership to Work With!
I LOVE my Ford Fusion that I bought from Fox Ford. My sales rep, Tony Ferrieri was thorough and handled a lot without my even being at the dealership! He is a great person to work with! The process was simple. Dave Fox handled all financing and is the best really! I would HIGHLY recommend this dealership! It was worth my 35 minute drive from McMurray!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback as we really try to make the buying process easy! Thank you again for purchasing a vehicle from our dealership!
Worth the Drive
My experience at Fox Ford was a NO PRESSURE experience, not the normal buying a car experience. Josh, our salesman, was very helpful. . Well worth the drive from WV.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. Fox Ford takes a great deal of pride in making sure that we give our customers the best buying experience possible.
From Michigan to PA=Worth the drive
Brian Curry, went over and beyond the norm. Actually went & took pics of the auto in detailing sent via tex... Once I decided to buy, he had a purchase order E-mailed to my financial branch, so the check was made out. After 9 hour drive it only took less than an hour to sign and drive away. Thank you Again. So worth the drive and with technology easy to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. We greatly appreciate it. Fox Ford takes great pride in making sure that the buying process is easy and convenient.
Awesome!!!
Had the pleasure of dealing with Josh. Really friendly, and great prices!! I had a problem with my car and they were apologetic and took care of the problem right away. would definitely recommend this dealer and it will be my first stop when I'm in the market for another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. Fox Ford prides ourselves on a great buying experience. Our service department also takes pride in making sure that any and all issues are resolved in a quick manner.
First new car
Tony was very positive and reassuring. The overall experience went well, especially for it being my first new car purchase.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback. We stive to provide the best personal experience for all of our customers. Should you ever need anything else, please don't hesitate to contact us!Our service department is here to handle all of your service needs as well.
Pleasant Buying Experience
I usually do not like dealing with dealerships but my experience at Fox Ford Mercury was beyond my expectations. The salesman, Josh, and the manager, Berry, were very helpful and went out of their way to explain everything to me about the vehicle I planned on purchasing. I remember how customer service was priority one years ago. It is nice to see that there are still some businesses that still provide great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback. We stive to provide the best personal experience for all of our customers. Should you ever need anything else, please don't hesitate to contact us!Our service department is here to handle all of your service needs as well.