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Reviews
Great service staff ,work was done in a timely fashion, I like the video showing what was done because it answered questions before I had to asked
Great service staff ,work was done in a timely fashion, I like the video showing what was done because it answered questions before I had to asked
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi glassmanfrp, Thanks for sharing your experience! We’re so glad to hear our service team provided great care and completed your vehicle in a timely manner. It’s wonderful to know you found the video inspection helpful and that it answered your questions before you even had to ask. We truly appreciate your kind words and thank you for choosing Lester Glenn. We look forward to seeing you again at your next service visit! Happy Driving, The Lester Glenn GMC Team
My husband and I showed up on a Friday evening just to look at acouple of used cars they had on their lot. They quickly brought us two of the ones we wanted to see and test drive. Although one of them was the main one we were looking at, it was not the specific trim we were looking for. We wanted to see the trim we originally wanted before making a decision, they had one at another one of their locations that they were going to bring down for us to see the next day. Two of the salesmen actually drove up to get it that same evening after they closed and brought it there that night so we could come see it first thing that next morning. The salesman Lou texted my husband to let him know it was there and we could come look at it as soon as we wanted. They were accommodating to us and very patient with our two year old who was with us. We would 100% buy another car from this dealership.
My husband and I showed up on a Friday evening just to look at acouple of used cars they had on their lot. They quickly brought us two of the ones we wanted to see and test drive. Although one of them was the main one we were looking at, it was not the specific trim we were looking for. We wanted to see the trim we originally wanted before making a decision, they had one at another one of their locations that they were going to bring down for us to see the next day. Two of the salesmen actually drove up to get it that same evening after they closed and brought it there that night so we could come see it first thing that next morning. The salesman Lou texted my husband to let him know it was there and we could come look at it as soon as we wanted. They were accommodating to us and very patient with our two year old who was with us. We would 100% buy another car from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi mbraun104, Thanks for sharing such a wonderful review! We’re so glad to hear you and your husband had such a positive experience with our team. It’s wonderful to know Lou and the rest of our staff went above and beyond by bringing the exact vehicle you wanted from another location so you could see it first thing the next morning. We’re also happy to hear our team was accommodating, kept you informed throughout the process, and made your visit comfortable for your entire family, including your two-year-old! Providing that level of care and convenience is exactly what we strive for. We truly appreciate your kind words and are honored to hear you would buy another vehicle from us. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn GMC Team
They quickly identified the problem. Bill did an excellent job of keeping me informed on the work and getting the car back on time.
They quickly identified the problem. Bill did an excellent job of keeping me informed on the work and getting the car back on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi joeg3652, Thanks for sharing your experience! We’re so glad to hear our team quickly identified the issue and that Bill did an excellent job keeping you informed throughout the process. Getting you back on the road on time with clear communication is exactly what we strive for every day! We truly appreciate your kind words and thank you for choosing us! Happy Driving, The Lester Glenn GMC Team
If you want the best then don't try the rest come to Lester Glenn
If you want the best then don't try the rest come to Lester Glenn
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rosemary, Thanks for sharing your experience! We’re honored by your enthusiastic recommendation and thrilled to hear you think so highly of our team. Providing exceptional service and creating a great experience for every customer is exactly what we strive for every day! We truly appreciate your kind words and your support. Thank you for choosing us! Happy Driving, The Lester Glenn GMC Team
Awesome experience purchasing a new vehicle with Lou Bottone. Will be returning again to Lester Glenn
Awesome experience purchasing a new vehicle with Lou Bottone. Will be returning again to Lester Glenn
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi hamper.stunner.8t, Thanks for sharing your experience! It’s fantastic to hear that Lou made your vehicle purchase smooth and enjoyable. We’re thrilled you plan to return in the future, and your kind feedback is truly appreciated. Happy Driving, The Lester Glenn GMC Team
I don’t normally write reviews because I never have time, but let me say this, I had the BEST experience ever! From the moment I stepped foot into the dealership, I was greeted with a smile and kind words. My Salesman, Louis Bottone was and is, AMAZING! He went above and beyond to help me! I forget his manager’s name, but he was also kind. I was able to get the suv of my choice, but what really touched me is that I felt welcomed, treated with care and respect. After receiving sooo many no’s from dealerships, I RECEIVED A YES FROM LESTER GLENN! I LOVE YOU GUYS!!!
I don’t normally write reviews because I never have time, but let me say this, I had the BEST experience ever! From the moment I stepped foot into the dealership, I was greeted with a smile and kind words. My Salesman, Louis Bottone was and is, AMAZING! He went above and beyond to help me! I forget his manager’s name, but he was also kind. I was able to get the suv of my choice, but what really touched me is that I felt welcomed, treated with care and respect. After receiving sooo many no’s from dealerships, I RECEIVED A YES FROM LESTER GLENN! I LOVE YOU GUYS!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi TUBUA87, Thanks for sharing your experience! We’re beyond thrilled to hear that Lou and the team made your visit so welcoming and positive. Going above and beyond to help you get the SUV of your choice while treating you with care, respect, and attention is exactly what we strive for. It’s wonderful to know you felt valued and that our team was able to deliver the YES you’d been waiting for! We appreciate your enthusiasm and kind words! Happy Driving, The Lester Glenn GMC Team
Mike Hawkes and his service department team are outstanding. Not only did they go the extra mile to fix an issue with a used car purchased from the dealership (not a GMC), but the level of communication, attention to detail and timeliness were amazingly good. Thank you.
Mike Hawkes and his service department team are outstanding. Not only did they go the extra mile to fix an issue with a used car purchased from the dealership (not a GMC), but the level of communication, attention to detail and timeliness were amazingly good. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike Hawkes and his service department team are outstanding. Not only did they go the extra mile to fix an issue with a used car purchased from the dealership (not a GMC), but the level of communication, attention to detail and timeliness were amazingly good. Thank you.
Mike Hawkes and his service department team are outstanding. Not only did they go the extra mile to fix an issue with a used car purchased from the dealership (not a GMC), but the level of communication, attention to detail and timeliness were amazingly good. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi fghorrocks, Thanks for sharing your experience! We’re thrilled to hear that Mike and the service team went above and beyond to resolve the issue with your vehicle. Their attention to detail, clear communication, and timely service, especially on a non-GMC car, truly reflect the dedication we strive for. We really appreciate your feedback and kind words! Happy Driving, The Lester Glenn GMC Team
I felt that at the end of the day I received a fair deal in a timely manner
I felt that at the end of the day I received a fair deal in a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bryson, Thanks for sharing your experience! We’re glad to hear that you felt the deal you received was fair and that the process was handled efficiently. Providing timely, transparent, and positive experiences for our customers is always our goal, and we truly appreciate your feedback! Happy Driving, The Lester Glenn GMC Team
Everyone worked together and got my job done. Waiting room was comfortable and clean. Vending machines convenient
Everyone worked together and got my job done. Waiting room was comfortable and clean. Vending machines convenient
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bcarney123, Thanks for sharing your experience! It’s great to hear that the team worked together efficiently and that you found the waiting area comfortable and clean. Providing a smooth service experience and a welcoming environment is always the goal, and your feedback is truly appreciated. Happy Driving, The Lester Glenn GMC Team