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Keystone Volvo Cars Berwyn

(794 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:30pm
Tuesday 9:00am–8:00pm 7:00am–7:30pm
Wednesday 9:00am–8:00pm 7:00am–7:30pm
Thursday 9:00am–8:00pm 7:00am–7:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–5:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(794 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keystone Volvo Cars Berwyn from DealerRater.

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Routine Service & PA State Inspection

Great experience, Great Customer Service! Highly recommend this Dealership. Will purchase my next Volvo from Keystone Motors. Keep the great work and Customer Service. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We're delighted to know you had a great experience at Keystone Volvo of Berwyn! Your recommendation means the world to us and we look forward to assisting with your next Volvo purchase - until then, happy driving!

Great service

Excellent service department. They explain what they will do. Very good communication with the owner. I’ve owned 3 Volvos from Keystone. Their service department is #1.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Mary, we're so glad to know you've had consistently great experiences with our service department at Keystone Volvo of Berwyn. We appreciate your loyalty and look forward to continuing the excellent communication!

Great service

Excellent service department. They explain what they will do. Very good communication with the owner. I’ve owned 3 Volvos from Keystone. Their service department is #1.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Mary, we're so glad to know you've had consistently great experiences with our service department at Keystone Volvo of Berwyn. We appreciate your loyalty and look forward to helping you maintain those Volvos for years to come!

Excellent service and continuous follow up by the service

Excellent service and continuous follow up by the service department to explain additional worked that needed to be performed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're glad to know that you appreciated our service and follow-up at Keystone Volvo of Berwyn. Our team is always here to keep you informed about your vehicle's needs. Thanks for the positive review!

Keystone Volvo

Excellent, car was done on time. Staff is the most professional on the main line. I’ve been a customer for over 15 years, service has been very consistent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joe, we're so glad to know you've had consistently great experiences with us at Keystone Volvo of Berwyn over the years. Thanks for your loyalty - see you down the road!

The best Volvo service for the past 35 years

I recommend this Berwyn Keystone Volvo to anyone who is interested. We have leased 3-4 Volvos ever 3 years.. needless to say the service department and the sales department are the best. I always feels like I’m part of the team. Owner is always at the dealership ( 2 locations.) his door is always open. Today for example, no appointment, had a nail in my tire , took 45 minutes, I was back on the road .. tire fixed. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Efraim, we're delighted to know that you've had such positive experiences with our team at Keystone Volvo of Berwyn. We appreciate your loyalty and look forward to continuing the great service for years to come!

Very impressed with my purchase experience at Keystone

Very impressed with my purchase experience at Keystone Motors. I bought a CPO vehicle but due to a miscommunication it did not have the features I expected but had already taken title to the car! Within a week, Kevin had found another car and arranged for me to trade the first vehicle back for the price I paid. Left with what seems to be the ideal car. Could not have been easier and less stressful. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're so glad to know that Kevin and our team at Keystone Volvo of Berwyn were able to help you find the perfect car, even after a small hiccup. We always aim for stress-free experiences! Enjoy your new ride!

Keystone Volvo is always great

Always a pleasure. Gregg is a great service agent, always takes excellent care of my car. All the guys in service department are great. They’re friendly, respectful, easy going, and of course most importantly, they take such good care of my fabulous Volvo. This is one great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sharon, we're delighted to know that Gregg and the team at Keystone Volvo of Berwyn consistently provide you with excellent service. We appreciate your kind words and look forward to continuing taking care of your fabulous Volvo!

Service Department visit for my Volvo S80

My experience was excellent, as it always is with this dealership. Dianna, the Service person was great. Very efficient and handled my problem right away. I called and explained my car was sending a message that I had an oil leak. When I arrived at the dealership, they took me right away. Thank goodness it turned out to not be a leak. I have been going to Keystone Motors, Berwyn, Service Department since 1998, and would never think to go anywhere else. I feel this dealership is extremely competent, fair with prices and very honest. If I have to wait for my car, my experience at Keystone Motors is always very pleasant. They provide so many services, TV, magazines, wi-fi use, free coffee, hot chocolate , water and sweets. The staff is always friendly and polite. Steve Owens is also a great Manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gladys, it's great to know that you've been a loyal customer of Keystone Volvo of Berwyn since 1998! We're glad Dianna and the rest of our team could assist with your car issue. Thanks for sharing about your positive experiences over the years! We are looking forward to seeing you back!

Detail, oriented, sales person, and service manager that

Detail, oriented, sales person, and service manager that enabled me to have a great experience. Highly recommend Keystone Volvo to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a great experience with our team at Keystone Volvo of Berwyn! Thanks for recommending us and we hope to see you again in the future. Safe travels!