Reviews
Great service from Bob Caldwell!
Great service from Bob Caldwell! Tim Diddle is an amazing sales man. White glove service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well put! Thank you for affording Tim (and Bob Caldwell) the opportunity to earn your business. Have a great week! -Justin Harmon (General Manager)
Our experience was awesome from being greated outside as
Our experience was awesome from being greated outside as we approached the door by Demetrius to his knowledgeable information, to his thoroughness, professionalism, and great character. This was the best experience I have had at any dealership or used car lot. Thank you all for an experience we are glad to have had. Respectfully yours, Katherine Eppley.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Katherine. Demetrius is nice to a fault. Makes friends with everyone and has a distinct personality. One thing I love about our staff is everyone has a unique style and glad they feel comfortable expressing themselves. Moreso, glad you and Demetrius worked well together. Thank you Katherine for the business and review! -Justin Harmon (General Manager)
Tim Diddle was great to work with.
Tim Diddle was great to work with. Very personable and made the buying process pleasurable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim has been well received ever since he began his sales career last year here at Bob Caldwell and it's feedback like yours that helps us know that. Fun to watch him continue to improve and be more confident with his process. Thank you for the opportunity to earn your business and taking the time out of your day to post. -Justin Harmon (General Manager)
We had a great experience purchasing our car with the
We had a great experience purchasing our car with the help of Erik at Bob Caldwell dealership. He made the entire process smooth and efficient, completing everything—from paperwork to financing—in just under 3 hours! Erik was professional, helpful, and made sure we got a reasonable price. Huge thanks to Erik and the Bob Caldwell team for making our car buying journey so easy and stress-free!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Erik has the experience and skill set and happy that he landed here at Bob Caldwell (for a second time). It's typically not everyone's favorite item to check off on their To-Do list and we get that. Try to make sure the process is as little time and effort as possible. Appreciate the feedback and thank you for being a Bob Caldwell customer. -Justin Harmon (General Manager)
Tim and Garrett were very helpful!
Tim and Garrett were very helpful! Quick and easy process with great communication. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ha, these 2 sales assistants have the most energy than everyone else on the floor. Good 1/2 combo. Glad to hear they were well received Sean. Thank you for the business and review! -Justin Harmon (General Manager)
Tim was wonderful during this whole process.
Tim was wonderful during this whole process. I was able to communicate virtually and when I arrived to test the vehicle and finalize things the time it took was not as expected. Everyone worked hard to find me a car that would fit what I needed, dependable and teenager's.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Appreciate the feedback and glad to hear your Summer was not wasted sitting at a dealership. Tim and the crew have pulled out a decent month despite the head winds and all goes back to hard work and determination. Fun to see it come together. Thank you for the business and review! -Justin Harmon (General Manager)
Tim was my sales rep and did a fantastic job getting us
Tim was my sales rep and did a fantastic job getting us into our Jeep!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim is a hard worker and happy to hear customers see the same effort as his coworkers. Appreciate the endorsement and opportunity to earn your business Ryan! -Justin Harmon (General Manager)
Had a great experience at this dealership!
Had a great experience at this dealership! The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. They answered all my questions and went above and beyond to ensure I was happy with my purchase. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's great feedback. A lot of great compliments for Erik and means a lot to me and the organization to see it. Thank you for the business and taking the time to review. -Justin Harmon (General Manager)
Tim was fantastic in every aspect of the experience.
Tim was fantastic in every aspect of the experience. His communication was excellent and the transition from my lease to owning was seamless. Thanks Tim
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Appreciate that Jordan! Tim embodies exactly the persona that the managers and owners want customers to see when they come to Bob Caldwell. Great energy, customer centric, and willing to but in an honest effort. Always great to hear the customer's endorsement. Means a lot Jordan. Thank you for the business and review. -Justin Harmon (General Manager)
Tim diddle is Great and polite, worked well with showing
Tim diddle is Great and polite, worked well with showing what we can do to keep payments at a good rate for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim has come a long way since his first day here and it's great to watch folks continue to improve their process and knowledge. Appreciate the acknowledgement and the business Willy! Have a great week. -Justin Harmon (General Manager)