Reviews
The staff here were friendly and experienced. When the...
The staff here were friendly and experienced. When the bolts were frozen on our license plate the staff came to our home to place it on our new 2013 Juke. YES!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was in the Market for a newer Car . I was really...
I was in the Market for a newer Car . I was really unsure that I would be able to get on at this time . On a Friday afternoon decided to take a drive to ford city to check out the New building and cars of course . The first lot I came to was the Nissan Side . I fell In love with a certain vehicle a used Chevy Captiva , I knew that was the one I wanted. I then met Wesley the salesman . He was so friendly , very knowledgeable , and straight forward. Talking with him even if I wasn't able to get this particular vehicle I knew I wanted him to be my salesman no matter what . I have dealt with previous salesman in the past at other dealerships and He is what a car salesman should be like . We went back On Saturday to try and see what we could make work . To my surprise I was able to get a really good deal and interest rate and 3 hours later I was bringing home my New Car !!! I also Would recommend Chad In Finance, I had my toddler with and she was at her last straw of being patient . He was so patient with her and with us for having her in there . He got her some paper and let her draw and gave her candy to try and help the situation . If your In the Market for a different car go see Wesley and Chad at Illini Nissan , They are hands down simply the Best !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing a new vehicle from Illini Nissan was a quick...
Purchasing a new vehicle from Illini Nissan was a quick and easy process. The car I wanted was not available at their dealership and the sales team did a great job of finding the exact car I wanted. They arranged to pick the car up from that dealership and 4 days later I had my new car. I would purchase a vehicle from Illini Nissan again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
1-20-14 had 12:00pm service appointment (oil change)....
1-20-14 had 12:00pm service appointment (oil change). Arrived ten minutes early. 1:15pm was told car was done. Found car parked outside and not washed outside temp. 38 degrees. Started to drive away and realized maintenance had not been reset had to return to dealership.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
After a 2 hour ordeal trying to purchase a vehicle in...
After a 2 hour ordeal trying to purchase a vehicle in Mattoon, Il. we called Illini Nissan, spoke to Andy and 1/2 hour later we drove to Champaign and had a very positive buying experience. Andy was knowledgeable and very attentive to our wants and needs in our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience was very positive. They had everything...
Our experience was very positive. They had everything ready to go the morning we showed up to test drive our vehicles. We had requested 3 specific vehicles to drive and they were there waiting. The whole experience went very efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in without an appointment because one of my...
I came in without an appointment because one of my headlights went out the night before. I was able to get my headlight replaced in a timely manner. As always your staff was friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My wife and I bought a 2013 Nissan Pathfinder from...
My wife and I bought a 2013 Nissan Pathfinder from Wesley. From the day we met him, December 14th until we purchased our vehicle, December 16th, Wesley was very professional and honest. We told him what we were looking to do and he and Lou were very accomadating. There was no hassel with the price for my trade or the new vehicle. Thanks for such a great experience. Jay Loschen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would have to say best place to trade/purchase a...
I would have to say best place to trade/purchase a vehicle. All steps of the process went smooth. Sales staff is very educated and steered me in the direction based on my needs. If you are looking for best dealership to buy from, stop in and check it out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks very much Gary for your service on my 2007 Altima!...
Thanks very much Gary for your service on my 2007 Altima! I appreciate your kindness and good repair on my engine. It is like a new car now. Jonghyun
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
