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Chapman Ford Lancaster

(1,433 reviews)
Visit Chapman Ford Lancaster
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2020 consumer dealer award

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New (717) 844-5205 (717) 844-5205
Used (717) 844-5193 (717) 844-5193
Service (717) 207-9673 (717) 207-9673

Inventory

See all 145 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
Thank you for considering Chapman Ford. We're here to provide you with tools that we hope will make buying a car easier. Our large inventory and wide selection of models along with competitive pricing allow us to make you a great deal on the Ford of your choice. At Chapman Ford our goal is to assist you in making a confident decision. Our friendly professional staff members are here to answer your questions and listen to your needs. Chapman Ford Lancaster doesn't stop with your vehicle purchase. Our Service Department is staffed with factory-trained technicians ready to perform everything from regular maintenance to expert repairs.
If It Doesn't Say Chapman On The Back Of Your Car You Probably Paid Too Much

Service center

Phone number (717) 207-9673

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford Lancaster from DealerRater.

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This is the second car i bought from here. Great sales and service staff. I would definitely recommend their services.

This is the second car i bought from here. Great sales and service staff. I would definitely recommend their services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The salesman Aaron Hawbaker was extremely helpful when we made our decision to buy our 2021 f150 he explained the features The vehicle was even better than we anticipated We will definitely use Chapman in the future

The salesman Aaron Hawbaker was extremely helpful when we made our decision to buy our 2021 f150 he explained the features The vehicle was even better than we anticipated We will definitely use Chapman in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very happy with my purchase of a 2026 Maverick. Was treated fairly with trade in and Johnny Dejesus was excellent in sales dept. Johnny knew my Maverick perfectly and was very accommodating. He is a genuinely nice guy and was a pleasure to work with.

Very happy with my purchase of a 2026 Maverick. Was treated fairly with trade in and Johnny Dejesus was excellent in sales dept. Johnny knew my Maverick perfectly and was very accommodating. He is a genuinely nice guy and was a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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John was a very good and knowledgeable salesman. He answered all my questions clearly. Reminded me to call or stop in whenever I have any questions

John was a very good and knowledgeable salesman. He answered all my questions clearly. Reminded me to call or stop in whenever I have any questions

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Deb, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

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Ethan did a fantastic job throughout the entire process. He was incredibly knowledgeable, professional, and genuinely helpful, making what can often be a stressful experience feel smooth and enjoyable. His dedication to ensuring I was satisfied was evident, and I truly appreciate his efforts. He certainly contributed to a 5-star experience, and I wouldn't hesitate to recommend him to others.

Ethan did a fantastic job throughout the entire process. He was incredibly knowledgeable, professional, and genuinely helpful, making what can often be a stressful experience feel smooth and enjoyable. His dedication to ensuring I was satisfied was evident, and I truly appreciate his efforts. He certainly contributed to a 5-star experience, and I wouldn't hesitate to recommend him to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Kristi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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Tyler was very helpful throughout the buying process. We have purchased several new vehicles from Chapman. Their service after the sale is outstanding.

Tyler was very helpful throughout the buying process. We have purchased several new vehicles from Chapman. Their service after the sale is outstanding.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good communication, knowledgable about cars, easy process to purchase a new car as well as trade in my car.

Good communication, knowledgable about cars, easy process to purchase a new car as well as trade in my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Top notch experience from start to finish. David in Sales set the tone and then everyone played their position just as well along the way. The most professional set of interactions I've ever been a part of in purchasing a vehicle and it was comfortable like working with friends.

Top notch experience from start to finish. David in Sales set the tone and then everyone played their position just as well along the way. The most professional set of interactions I've ever been a part of in purchasing a vehicle and it was comfortable like working with friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is an Awesome Dealership, with amazing people. I live an hour and a half away and they worked with me over the phone for a few days until I made my final decision. We had a little miscommunication about my trade in which I honestly thought it was gonna be a deal breaker and I wouldn't get the Audi, but to my surprise they worked hard to get me approved with my negative equity. Usually when you go to purchase a new car your thinking long waits and expecting to take up half your day but by the time I got there they literally had basically everything ready to go. I took the car for a test drive, loved it of course, we came back and they had paperwork ready to go. I was in and out in under an hour. Ethan is super friendly and he is on top of his stuff. Thanks Chapman Ford for taking the time to get me in a new ride.

This is an Awesome Dealership, with amazing people. I live an hour and a half away and they worked with me over the phone for a few days until I made my final decision. We had a little miscommunication about my trade in which I honestly thought it was gonna be a deal breaker and I wouldn't get the Audi, but to my surprise they worked hard to get me approved with my negative equity. Usually when you go to purchase a new car your thinking long waits and expecting to take up half your day but by the time I got there they literally had basically everything ready to go. I took the car for a test drive, loved it of course, we came back and they had paperwork ready to go. I was in and out in under an hour. Ethan is super friendly and he is on top of his stuff. Thanks Chapman Ford for taking the time to get me in a new ride.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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We had a wonderful experience purchasing a 2023 Ford F-450. Highly recommend Chapman Ford in Columbia. They staff is friendly, knowledgeable and went above and beyond.

We had a wonderful experience purchasing a 2023 Ford F-450. Highly recommend Chapman Ford in Columbia. They staff is friendly, knowledgeable and went above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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