Reviews
This is the second car i bought from here. Great sales and service staff. I would definitely recommend their services.
This is the second car i bought from here. Great sales and service staff. I would definitely recommend their services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman Aaron Hawbaker was extremely helpful when we made our decision to buy our 2021 f150 he explained the features The vehicle was even better than we anticipated We will definitely use Chapman in the future
The salesman Aaron Hawbaker was extremely helpful when we made our decision to buy our 2021 f150 he explained the features The vehicle was even better than we anticipated We will definitely use Chapman in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with my purchase of a 2026 Maverick. Was treated fairly with trade in and Johnny Dejesus was excellent in sales dept. Johnny knew my Maverick perfectly and was very accommodating. He is a genuinely nice guy and was a pleasure to work with.
Very happy with my purchase of a 2026 Maverick. Was treated fairly with trade in and Johnny Dejesus was excellent in sales dept. Johnny knew my Maverick perfectly and was very accommodating. He is a genuinely nice guy and was a pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John was a very good and knowledgeable salesman. He answered all my questions clearly. Reminded me to call or stop in whenever I have any questions
John was a very good and knowledgeable salesman. He answered all my questions clearly. Reminded me to call or stop in whenever I have any questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Deb, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!
Ethan did a fantastic job throughout the entire process. He was incredibly knowledgeable, professional, and genuinely helpful, making what can often be a stressful experience feel smooth and enjoyable. His dedication to ensuring I was satisfied was evident, and I truly appreciate his efforts. He certainly contributed to a 5-star experience, and I wouldn't hesitate to recommend him to others.
Ethan did a fantastic job throughout the entire process. He was incredibly knowledgeable, professional, and genuinely helpful, making what can often be a stressful experience feel smooth and enjoyable. His dedication to ensuring I was satisfied was evident, and I truly appreciate his efforts. He certainly contributed to a 5-star experience, and I wouldn't hesitate to recommend him to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kristi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Tyler was very helpful throughout the buying process. We have purchased several new vehicles from Chapman. Their service after the sale is outstanding.
Tyler was very helpful throughout the buying process. We have purchased several new vehicles from Chapman. Their service after the sale is outstanding.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Good communication, knowledgable about cars, easy process to purchase a new car as well as trade in my car.
Good communication, knowledgable about cars, easy process to purchase a new car as well as trade in my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch experience from start to finish. David in Sales set the tone and then everyone played their position just as well along the way. The most professional set of interactions I've ever been a part of in purchasing a vehicle and it was comfortable like working with friends.
Top notch experience from start to finish. David in Sales set the tone and then everyone played their position just as well along the way. The most professional set of interactions I've ever been a part of in purchasing a vehicle and it was comfortable like working with friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is an Awesome Dealership, with amazing people. I live an hour and a half away and they worked with me over the phone for a few days until I made my final decision. We had a little miscommunication about my trade in which I honestly thought it was gonna be a deal breaker and I wouldn't get the Audi, but to my surprise they worked hard to get me approved with my negative equity. Usually when you go to purchase a new car your thinking long waits and expecting to take up half your day but by the time I got there they literally had basically everything ready to go. I took the car for a test drive, loved it of course, we came back and they had paperwork ready to go. I was in and out in under an hour. Ethan is super friendly and he is on top of his stuff. Thanks Chapman Ford for taking the time to get me in a new ride.
This is an Awesome Dealership, with amazing people. I live an hour and a half away and they worked with me over the phone for a few days until I made my final decision. We had a little miscommunication about my trade in which I honestly thought it was gonna be a deal breaker and I wouldn't get the Audi, but to my surprise they worked hard to get me approved with my negative equity. Usually when you go to purchase a new car your thinking long waits and expecting to take up half your day but by the time I got there they literally had basically everything ready to go. I took the car for a test drive, loved it of course, we came back and they had paperwork ready to go. I was in and out in under an hour. Ethan is super friendly and he is on top of his stuff. Thanks Chapman Ford for taking the time to get me in a new ride.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had a wonderful experience purchasing a 2023 Ford F-450. Highly recommend Chapman Ford in Columbia. They staff is friendly, knowledgeable and went above and beyond.
We had a wonderful experience purchasing a 2023 Ford F-450. Highly recommend Chapman Ford in Columbia. They staff is friendly, knowledgeable and went above and beyond.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car