Skip to main content

Turner Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Turner Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

not the best

was not happy with internet rep. with one question he asked me. then got call from a customer service rep. and he said I must understood him wrong.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great experience

Tim was very professional and nice, clean truck. The whole process went very smooth would buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchased New Sierra 2500

I found the truck online and went to dealer the following day to look at truck. Staff was friendly and very helpful. The entire process was quick and seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New car

Went there looking for a new car. Salesman was very informative and helpful. They were very nice to do business with. Love the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome Dealership

We were searching for a used car and our search led us to Turner which is over an hour away from our home. We spoke to Tim M on the phone and he was wonderful to work with. He knew we were coming for a test drive and chose to stay after his hours were over so that we could have consistency with whom we were working. Tim understood the constraints we were under for our purchase and did everything possible to make the deal happen. After losing trust in multiple dealerships, I can honestly say Tim earned our trust completely. After we took our car home they called to follow up. When we asked them about a small issue we found with one of the headrests, they immediately arranged for us to bring the car in to have it looked at. I definitely feel as if they are supportive of our purchase even after the deal was closed. Purchading a car is a big deal to many people and Turners takes it seriously and goes out of their way to build relationships with their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Got a GREAT deal

I was looking at a couple different dealerships for a used vehicle and Turner Buick GMC really lived up to their motto. They got me into a great vehicle for less than I was paying before. I was definitely not expecting to find such a good deal with my credit, but they found me something safe, reliable, and affordable -with some awesome tech! As a single mom, I cannot tell you what a relief it is to have roadside assistance and OnStar, one less thing to worry about when I'm on the road. Everyone was really friendly and helpful through out the entire process. I love my new Buick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Chevy Truck!

Had a great experience dealing with Tim McDowell. He had the vehicle I was interested in out front and ready when I got there. The dealership was nice and everyone was very friendly. We made a deal. Then when I came back with my family to sign paperwork they were very kid friendly. The finance manager had 95% of our paperwork ready to go. We were out the door in under an hour. Even gave my kids toy cars. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Exactly what i was looking for

Had a great experience dealing with Tim McDowell. He had the vehicle I was interested in out front and ready when I got there. The dealership was nice and everyone was very friendly. We made a deal. Then when I came back with my family to sign paperwork they were very kid friendly. The finance manager had 95% of our paperwork ready to go. We were out the door in under an hour. Even gave my kids toy cars. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Staff

Sales staff was very helpful and had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Epic Fail

Made an appointment with Tim (after specifically confirming that an earlier appointment passed on the vehicle and that it was still available) to see used vehicle and drove 1 1/2 hours from another state only to get a call from him when I was within a mile from the dealership and only minutes before my scheduled appointment that they sold it. Who does that??? Very unprofessional. The only response from them was that calling me was a hard call to make.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No