Wissler Motors

Very friendly and really took care of us. He went out of his way to give us what we could afford. I highly recommend Wisslers.

Thank you Jason for helping me through my purchase. After deciding on a GMC Terrain and test driving and dealing with other dealership all over Lancaster County. Wissler's was the right choice for me. It was the best deal with the best salesperson. This is the second vehicle I have purchased from Wissler's so I know the service department is also great to work with. Thank You Wissler Team.

My wife was looking for a new car and she felt very comfortable working with Tyler. He was knowledgeable, friendly and explained everything. Highly recommend!

Yuri Sheaffer and the whole Wissler team made this a great buying experience! You can't go wrong with Wissler Motors! Best sales team, service and body work in the area. Won't go anywhere else.

First I want to thank Jason, was very helpful and patient with our first car buy at a dealership, we had the most satisfying car buying expirence! THANK YOU!

My 2017 Jeep Renegade, which I purchased from Susquehanna Chrysler, Jeep, Dodge in June of last year, was hit twice during the March 21st snow storm while parked in front of my house. Fortunately, both people stopped, called the police, and had insurance. My auto insurance is through Erie, and I was recommended by both Erie and Susquehanna to come to Wissler’s to have my repairs done. I brought my car to the body shop at Wissler’s for an assessment, and then brought my car back on April 2nd for the repairs. I was finally able to pick up my Jeep on Tuesday, April 17th. During this period, I was given a massive Chevy Suburban from Enterprise which I couldn’t even park in front of my home due to its obnoxious size. When I picked up the car on the 17th, I noticed the brakes were squeaky, which I was told was just rust build up that would resolve with driving, which it did. I drove my car home from Mount Joy back to downtown Lancaster. On Thursday, April 19th, I drove my car from Lancaster City to Leola and then to Hershey and back home. I only noticed that my muffler sounded slightly louder than usual, but it did not seem suspect. On Friday, the 20th, after working for 12 hours, as a nurse, I was parked in the Target parking lot on Fruitville Pike when I noticed there was new damage to the right side of my lower bumper. Upon further inspection, I realized that the bumper covered up the ENTIRE side-by-side exhaust pipes, which had then subsequently burnt a hole through the bumper and was very hot. I immediately drove home and parked the car. Upon making a personal Facebook post about the severity of the situation, I was contacted by Ted on Saturday morning, who had gotten wind of the post before I had a chance to call the body shop. Mind you, I was also scheduled to work Saturday and Sunday from 7am to 7pm. I told Ted that I preferred to speak with my insurance company before agreeing to bring the car back and I would not be able to do anything until Monday. I did not, at anytime, feel that that the response from Wissler’s was concerned with the serious nature of this negligence. I spoke with Erie on Monday and was assisted in organizing the additional repairs. I requested, upon speaking with Susquehanna directly, that the Jeep should be evaluated for any engine issues after the bumper was repaired. My Jeep was picked up at my house on Monday, after hours of fielding a horrendous amount of phone calls. This time was planned to be spent completing school work for my nursing bachelor’s degree, which put me seriously behind schedule. The rental car I was then giving was a ridiculous Nissan Cube. Yesterday I had to call the auto body shop to ask for an update. Today I was notified via text message, by Susquehanna, that my car had come in for inspection. I never got a call from your body shop, and due to my schedule, had limited time to pick up my car. When I picked up my car, my gas tank was on empty. When I asked about that, Ted told me there was a gas station down the street. I have never experienced such dismissive customer service. As a woman, I am horrified that your men in that shop would treat me with such utter disrespect, unwilling to acknowledge the gravity of the error. In several different ways, I could have been killed, and I assure you sir, I am in no way being dramatic. The amount of times that I was “blown-off” by your staff, and to end the situation with an empty gas tank is completely unacceptable. I have contacted Susquehanna as well as the Chrysler corporate headquarters to file a formal complaint. I have been advised to seek legal counsel, as well as email you directly. I have also notified the Better Business Bureau to address this negligence. I do not feel this matter was addressed with sincerity or a concern that matches the severity of the situation. The disrespectful handling of this situation also makes it clear to me how your auto body shop treats women.

Made purchasing vehicle easy. And also still helping me out after purchasing of car was complete. Would highly recommend . Recommended a great bbq restaurant for my family to try.

Zack and I had an awesome experience at Wissler! I would recommend it to anyone! Tyler made the experience very stress free and easy for us. He was very patient and helped us find the vehicle that was just right for us! We are so thankful!!!

I felt like the atmosphere there was very friendly. Tyler was very helpful with finding us a vehicle that fit what we needed. He is very genuine and enthusiastic about his job and cares about the people he helps. I would gladly refer other people to him.

I had great service with Tyler. I am very happy with my experience and my new vehicle. He made the transaction easy and fun! I was not rushed and he wasn't pushy at all. Thank you Tyler!!