Reviews
Pleased
We were very pleased with our experience at Wissler Motors. They had a nice selection of used trucks for us to choose from. Our salesperson, Bryan Hege, was extremely helpful. He put us at ease and found us a truck that met all our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lex was friendly and nice and not too pushy into getting...
Lex was friendly and nice and not too pushy into getting something i did not want, but helped us get the car we did want with no hassle. Also the price and overall experience was great. Will highly recommend this dealership to others. Thanks again for everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
buying a car from Bryan Hege at Wissler was great!
we had specific requests we were looking for and Bryan Hege was very helpful in finding a vehicle that meets our needs. he went above and beyond to find us exactly what we were looking for! everyone at wissler was wonderful to work with! by far our best car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We were not familiar with this area at all. Never even...
We were not familiar with this area at all. Never even new that Wissler existed. As soon as we pulled in and got out the car Lex was there to greet us. What a great smile. He took us in and we met the manager, James, who Bob(my husband) had spoken to on the phone. Lex was given to us as our Salesman. He is very very good. It's hard to find a truthful and patient man now a days. But Lex was right from the heart. He showed us everything about the business that we needed to know, encase we needed any type of repair. Bob mentioned that it's to bad that we live so far away, we would definitely go there for all our needs. Lex made sure we new everything about the Easy Care,trade in values, insurance, transfer, titles, and he was very open about the problems that our old car had and we agreed. We asked him about putting a rack on the new truck, and he immediatley called Lear and found out for us if it could be done. He was very quick to answer any question. Everything was above board. He hid nothing. No matter what we asked, he would stop and answer our question. He made us know that we are doing what we want and he was not trying to talk us into anything else. We truly believe that Lex is a great asset to Wissler Motors. He's what you would call a down home kind of guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for making the trip down. I really enjoyed getting to know the both of you, hearing about the fishing trips and stories, and laughing with the two of you! Also, I now know that i am a rare and special breed! hahahah ...but anyhow, thank you very much for letting myself and Wissler Motors become part of your family of cars and remember i am still coming to sweet valley to get some apple butter. Have a safe and blessed time until the next time we meet again. Keep in touch!! -Alexis(Lex)Amaro
Wissler only cares about the sale. On our way home, we...
Wissler only cares about the sale. On our way home, we had to pull off the side of the road and shut the hood because someone never closed it completely prior to our pickup. The vehicle that we purchased from them needed to be brought back for missing turn signal lenses and covers from the side mirrors and when we picked the car up only half of the problem was fixed. I had to explain the problem all over again. I told them to just mail me the part so that I could do it myself since I was not going to drive over 30 miles just to get it serviced again. On the night of the sale they tried telling us that 8.99% interest rate was the best rate they could offer, even though the bank that we were using and they claim to do a lot of business with had a 5.49% interest rate advertised on their website. They were blown away on how I was able to get that interest rate and would have to make a call to the bank to make sure they could get the same rate from them. Aferwords the deal went from their offer of needing a $6200 down payment to only $1000 down payment to get the monthly payment we were looking for. I called and complained to the sales associate, Jonathan Campbell, as well as the owner and out of it all I was told "Sorry, we will try harder next time." Wissler does not offer the customer service they claim to have. They offer good vehicles for sale, but do not expect anyone to be there for you after the sale. Also, we never received the coupon book, worth over $800, that they advertise with every car on their website.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
No customer service
Wissler only cares about the sale. On our way home, we had to pull off the side of the road and shut the hood because someone never closed it completely prior to our pickup and while driving it started rattling. The vehicle that we purchased from them needed to be brought back for missing turn signal lenses and covers from the side mirrors and when we picked the car up, only half of the problem was fixed. I had to explain the problem all over again. I told them to just mail me the part so that I could do it myself since I was not going to drive over 30 miles just to get it serviced again. On the night of the sale they tried telling us that 8.99% interest rate was the best rate they could offer, even though the bank that we were using and they claim to do a lot of business with had a 5.49% interest rate advertised on their website. They were blown away on how I was able to get that interest rate and would have to make a call to the bank to make sure they could get the same rate from them. I called and complained to the sales associate as well as the owner and out of it all I was told "Sorry, we will try harder next time." Wissler does not offer the customer service they claim to have. They offer good vehicles for sale, but do not expect anyone to be there for you after the sale. Also, we never received the coupon book, worht over $800, that they advertise with every car on their website.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I have owned two jeeps and always brought them to...
I have owned two jeeps and always brought them to wisslers for service and feel they are always fair and know exactly what needs to be done to keep me driving safely. I travel almost 40 miles round trip to take my Jeep where I feel I will be treated with care and kindness and the work will be top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
State Inspection and fix air-conditioner belt
Car was done in great time. Got free car wash. Happy with service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for your review Loretta! I know the team always appreciates the feedback! If you every have any suggestions, questions, or concerns, please don't hesitate to reach out to the service manager, Jay Hornberger or myself. Thanks again! Devin Wissler General Manager cell: 717-669-5110
David Diehl provided me with excellent service as I was...
David Diehl provided me with excellent service as I was searching for a Honda Civic EX-L on the internet. Wissler had one of three that I was considering. David emailed me with a full video review of the car which helped tremendously, making it as if I were actually there to see the car. I ended up purchasing another vehicle closer to my location, & was treated very well & professionally when I notified David of the outcome. The overall experience was great & I was never pressured at any time. I would recommend this dealership & David Diehl to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always good service
Won't go anywhere else for my car repairs. Always great service and attention. Wonderful waiting rooms.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for your review Steve. If you have ever have any questions or concerns don't hesitate to stop by Del Wissler's or my desk. Devin Wissler General Manager cell: 717-669-5110
