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2025 consumer dealer award
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2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wissler Motors from DealerRater.

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Saw vehicle online, liked all the info and pictures on...

Saw vehicle online, liked all the info and pictures on the ad. Got a call from David Diehl within minutes of showing interest, told David that i was 1hour 40minutes away and i didnt want to waste a trip down to Mt. Joy without coiming home with the vehicle. All the staff was nice and professional, the vehicle was super clean and ready to go. I would recommend going to this dealership to everyone....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Thank you very much for trusting in myself and Wisslers. I appreciate that you gave us the opportunity and hope you enjoy your Grand Cherokee Overland for years to come! Call me if you have any questions or additional needs. I'll be here! Sincerely, David Deal Sales Representative 717-653-2091 x145

Jason did a very good job in scheduling my appointments....

Jason did a very good job in scheduling my appointments. Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, the dollar amount for parts was exactly as quoted. No surprises. All employees from appointment scheduler, to the desk rep. who writes up the paper work, until the time you leave the business, all are helpful and very pleasant to work with. I like the choice in waiting rooms which are clean and inviting. One upstairs and one downstairs. There is always coffee and snacks and of course the FREE car wash. Have been coming to Wisslers for the past 9 years and will continue to do so. Thank you Wisslers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for the positive review! Jason and Gary have both been great employees here for years and far too often Del and myself don't praise them enough for the positive things they do for us and our customers. Thanks again for the kind words, they are very much appreciated by the whole team! Devin Wissler General Manager cell: 717-669-5110

The customer service that I experienced was great. I...

The customer service that I experienced was great. I bought a 2004 Dodge Caravan and it was immaculate! If I didn't know what car models came out when at a glance you would have thought this car was brand new. That said the dealer did an incredible job of servicing the vehicle before I bought it so that I was getting a quality product. I dealt with Adam Yoder who I would highly recommend. He was professional and friendly as he showed us several vehicles that we might have been interested in. He was also very timely in getting the paperwork turned around after he sold us the vehicle. For any one looking for a used car I would highly recommend this dealer. Because with them you know that you are getting a great product with quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much Mark and Amy for the positive review and your business! We will continue to serve you in any way we can, just let us know by keeping in touch with us! You were great to work with and I will definitely stay in touch with you. I hope you enjoy the ride and thanks for driving seven hours down here from NY to buy a vehicle from us. Let me know if there is anything else I can do for you! -Adam Yoder, Sales Manager

I mostly dealt with Ryan, who was great to work with and...

I mostly dealt with Ryan, who was great to work with and very knowledgeable about cars and the Wissler Product. Ryan made the process very easy and smooth. I would most definetly recommend Wissler and Ryan to friends and family. The reason why I have given Wissler and Ryan high remarks is because customer service is so hard to find. This was everyones first priority. Thank you very much, John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I had a horrible experience at another dealership they...

I had a horrible experience at another dealership they tried to push me into a Jeep that had very high miles and did not tell me it was a rental car. I paid for a carfax report and found that out. After that I spoke to a dear friend and she told me about Wisslers Motors and they took time and did not push her into anything. They talk to her to find out what she was looking for and she found a Jeep Liberty and has had this for about 5 years and is just thrilled with her purchase. I took her advise and drove to Wisslers, walked into their showroom and I felt very at ease, I looked at a Jeep and they tried to get me into the car but it did not work out financially, I was crushed, The finance manager told me what they would approve me for and we went from there, I left the dealership that evening not knowing what to do. The next day I recieved a call from Ryan the saleman (who by the way is a wonderful person) stating to me they will find a car to meeting my needs. I am pleased to say I am a prowed owner of a 2008 chevy HHR and it is wonderful. I will never go to any other dealership these guys are great. Best Experience of a Lifetime. Thank you so much. Elaine Wickes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hey Elaine, thanks a bunch for writing such a positive review! I really, really appreciate the kind words. Working with you was a great pleasure. I hope that I have more customers in the future that are as positive and optimistic as you are. I hope to see you in here a lot for car washes and the like. Again, thank you for the great review, this is the type of motivation I need to keep working hard to make people happy. Sincerely, Ryan Skoulatos 717-653-2091 x146

Had an overall friendly and positive experience with...

Had an overall friendly and positive experience with Wissler motors. They were not overly pushy about selling a vehicle but were always available to answer questions. Once I made the decision to purchse a vehicle the paperwork process was quick and easy and explained well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I have the capability of making appointments online. ...

I have the capability of making appointments online. At time of arrival for appointment, am greeted by name and paperwork done immediately The waiting room (2nd floor) was always clean including the bathroom. Even the person cleaing the window (looks down unto the floor where cars are being worked on) was pleasant. If/when they find problems,they come to you in wating room to let you know the severity of the problem, if it can be fixed now, or if part/s have to be ordered. You are kept informed of the throughout the process of the completion of the job. All personnel including the person answering the phone is considerated and professional. Very friendly place to come to. Love the free car wash and coupons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for your review. We really work hard to make it inviting and a friendly, personal atmosphere. Glad you are enjoying. As always, let us know how we can improve! Devin Wissler General Manager

Pro's: I found my truck online at Wissler Motors. After...

Pro's: I found my truck online at Wissler Motors. After seeing the truck and reading the review I called and asked to have photos taken of the under carriage as I live in Vermont and stopping down at the dealership that was 350 miles away was a bit out of the question. Chuck put the truck up on the lift and took about 30 photos. I now had a clear picture of the truck. I spoke with him over the course of a couple of weeks via phone and email asking more questions. Chuck and the other members of the team answered all of my questions and concerns. Finally I made a deposit over the phone. I was nervous about doing this sight unseen and asked that my deposit be refunded should there be something mechanically wrong with the car, they agreed. When I arrived I inspected the car and took it for a test drive. It was just as nice as they said it was. Overall this was a positive experience and I would recommend shopping at Wissler Motors for your next car. P.S. The shop was immaculate. Cons: Although they accommodated me for a longer period (3 Days), they said they would only hold a car for 24 hours with a deposit. I personally find this unacceptable. If I am willing to make a $500 deposit and already have financing lined up, as I did, I feel a seller should be more accommodating. I might have put a deposit sooner, possibly on Monday instead of Wednesday, had this not been an issue. I am only talking about a weeks time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Doug, Thanks very much for your purchase and your willingness to drive such a great distance to purchase the Toyota Tacoma. We appreciate your business very much and please don't hesitate to contact me with any questions or concerns you have with the truck. Enjoy your vehicle. Sincerely, Chuck

I am very happy with service that I and my boyfriend...

I am very happy with service that I and my boyfriend received from these guys at Wissler Motors. I purchased a 2007 Chevrolet Equinox and I am pleased with my purchase. I loved how these guys didnt give up on us and did all that they could to make this transaction work for us. I highly recommend Wissler Motors to all that is considering purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Probably the best experience, EVER!!!!

First, I saw the car I wanted on cars.com, talked online to Adam, came in and took the car for a test drive, James looked my car I wanted to trade, did some paperwork, I was more than happy with the trade value, and the loan itself for the car was ok, but not what I wanted at first, then James and Adam did a lil more work, and they both came through in the clutch.... Finally a dealership that works with you, no hassle, and everyone that works there spoke to me and asked how I was doing, and if I was comfy while I was waiting. Picking up the car tomorrow!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again for your business! You were great to work with and we all look forward to working with you in the future! Enjoy your new Camaro! -James Yoder Certified Sales Manager