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Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wissler Motors from DealerRater.

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Fam-tastic!

Family owned dealership that treated me like I was family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you very much for your review! Please let me know if ever we can do anything to improve your experience! Sincerely, Devin Wissler General Manager cell: 717-669-5110

Great service

Professional staff. Great facilities. Great care. I will not take my vehicles anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind comments. Please let us know if there are ways we can assist you better in the future! Devin Wissler General Manager cell: 717-669-5110

In November, we purchased a used car from Adam Yoder at...

In November, we purchased a used car from Adam Yoder at Wissler Motors. We couldn't be happier with the car and the service we received from Adam. The car was very clean and his service was excellent. Adam was very friendly, easy to work with, and able to find a car that fit our needs and our budget. After visiting several dealerships throughout Lancaster County in the weeks prior to our purchase, I can say, without hesitation, that the service we received from Adam at Wissler's was the best. While other dealerships pressed us to make a decision or tried to push us toward more expensive cars, Adam seemed more interested in finding the right car to fit our needs. When I need my next car, my first call will be to Adam at Wissler Motors. We have also used Wissler Motors for service on our 1998 Voyager. In fact that is one of the reasons we even considered looking at Wissler when we starting looking for the car. The service we received from the service department was also top-notch and reasonably priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Everyone that we worked with at Wissler Motors went out...

Everyone that we worked with at Wissler Motors went out of their way to provide a positive experience as we purchased our minivan. I was a bit apprehensive buying my first used car, but Devin, James, Adam, and Kevin were all really helpful, honest, and understanding our our needs (and wants). They promptly took care of some suggestions regarding cleaning up the interior of the car and did a great job. They gave us a very fair price and were never pushy but always willing to answer questions. Great job Wisslers!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to review us! I'm glad we were able to find a vehicle to find a vehicle that fit you and your family's needs. Thanks again!!! Devin Wissler General Manager Cell: 717-669-5110

Should have used Wissler Service long ago. I am very...

Should have used Wissler Service long ago. I am very happy with the personnel and service. I wouls not hesitate to recommend friends or family to Wissler Motors. Rev D J Paglia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you! Let us know if you ever have any concerns. Have a great Christmas season! Sincerely, Devin Wissler General Manager Cell: 717-669-5110

My jeep has almost 200,000 miles on it and they never...

My jeep has almost 200,000 miles on it and they never push me to get a new one. They just work on what i ask them to. They know what there doing and i will take my jeep to them anyday over a backyard garage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for your review! As always, if you have any suggestions, please don't hesitate to let one of us know including myself. Hope we can keep your vehicle running another 200,000 for you! Devin Wissler General Manager cell: 717-669-5110

Dealship means works with you on a DEAL.... Not sure...

Dealship means works with you on a DEAL.... Not sure what happened we test drove first thing in the door , they took a deposit then had us fill out credit application seems backwards. Didn't work out so I had to call to get deposit refunded then we asked for them to call and they I guess forgot....so much for buying from a local business.....lesson learned!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hello! I'm sorry you feel that the experience at Wisslers did not go well. Please contact me during a weekday on my cell phone and I'd be happy to learn how we could improve our processes and better our customers' experiences. Thank you for you time and review. Devin Wissler General Manager cell: 669-5110

Dealer response

Mike - I have not received a response from you. Please accept my sincerest apologies for not making your purchasing opportunity a pleasant one. If, in the future, you would like to discuss, please contact me. We wish you and your family a great Christmas! Sincerely, Devin Wissler General Manager Cell: 717-669-5110

Consumer response

Devin, Thank you for responding and yes we have a bad experience at Wissler. There are plenty of dealerships to choose from in the area, we decided to shop and we have purchased a vehicle from another dealership. Once again first impressions are lasting impressions....Good Luck...have a great holiday.

This Dealership deservrves an "A" for the...

This Dealership deservrves an "A" for the entire experience. From the very first day we were treated with the highest of respect. They went above expectations to secure our desicion to purchase our used vehicle. Even after the purchase the Customer Service was just as amazing as the original purchase experience. This dealership needs to be commended on their level of quality of service and support to customers and potential customers. I honsestly think Wisserlers is one of Pennsylvanias #1 car dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Wrangler service

Never any problems, get an appointment quickly. Service well. Friendly staff, I would recommend Wissler to anyone. I drive in from Lancaster, worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your review of Wisslers is very much appreciated. If there is ever an issue or a suggestion please contact me! Devin Wissler, General Manager - cell: (717) 669-5110

Pick up truck service

Always been treated very well here. Honest, concientious. I went to a brake shop one time, they told me I Medes new brak. The folks at Wissler told me they were fine and I passed 3 inspections before I neded to replace. I trust the folks at Wissler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your thoughts on Wisslers. If there is ever a concern or question, please don't hesitate to talk to Del Wissler or myself! Devin Wissler, General Manager - (717) 669-5110