Reviews
They were wonderful, explained everything to me and were
They were wonderful, explained everything to me and were so courteous and kind and went above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very timely.
Very timely. Staff very friendly. Bob the shuttle driver is always the best. Timely & safe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an incredible experience with Sutliff VW in
I had an incredible experience with Sutliff VW in Harrisburg! Mike went above and beyond to make my car buying process fast and simple, even with me living two hours away. The best part — they delivered the car right to me! Everything was handled so smoothly and professionally that it was by far the easiest car purchase I’ve ever made. If you’re looking for a hassle-free experience, definitely ask for Mike!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience at Sutliff.
It was a great experience at Sutliff. My questions were answered. The buying process was straightforward and sales was very accommodating. Sutliff would be my first choice next time I'm in the market.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership.
Great dealership. I always receive good service. I only take my VW here! I trust them with my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the second Volkswagen I bought from Sutliff, and
This is the second Volkswagen I bought from Sutliff, and I couldn't be happier!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It would have been nice to recieve some kind of reminder
It would have been nice to recieve some kind of reminder or notifications that my appointment was the next day. Other than that they did an amazing job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Service department is excellent and Jeff Martingdale
Service department is excellent and Jeff Martingdale treats me like royalty. From Kerry to the techs, Sutliff service is top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alexis was super at communication and pleasant on the
Alexis was super at communication and pleasant on the phone and even better in person. Everyone was very helpful. I appreciated the vehicle being washed xxx well. That was definitely an extra bonus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is not trust worthy.
Service department is not trust worthy. They will suck every penny out of your pockets possible. Had vehicle in for State inspection and they required me to have wiper blades replaced. Not normally a problem but 3 months earlier I had them install brand new blades and they were perfect at time on inspection. When I mentioned this to the service advisor my comment was brushed off. The extra 50 bucks they made cost them a loyal customer who goes above and beyond for the maintenance on his vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
