Skip to main content

Sutliff Volkswagen

(445 reviews)
Visit Sutliff Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed
New (717) 255-0425 (717) 255-0425
Used (717) 461-7358 (717) 461-7358
Service (717) 461-7440 (717) 461-7440

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutliff Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

Quick and professional service as always.

Quick and professional service as always. Quick and professional service as always. Answered all of my questions. Very nice facilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my car to have oil change.

Took my car to have oil change. Sutliff screwed up the skid plate under the car. Took it to sutliff to fix and oil change. Fixed the screw issue but not the oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service A great experience everybody

Excellent customer service A great experience everybody was pleasant and nice Great service Amazing experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, helpful, timely Easy to make my appointment.

Friendly, helpful, timely Easy to make my appointment. Car was returned clean and efficiently. Great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The customer service was excellent.

The customer service was excellent. The team was cognizant of our time and willing to work with us. Their explanations were clear and their advice seemed valid. I appreciated the great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No driver to take me to work.

No driver to take me to work. They didn't wash my car and it was parked far from door when I went to pick it up. Charged me for diagnostic and said had to order a part but the problem with my light was fixed. Miscommunication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

From the gentleman that greeted me to the sales manager

From the gentleman that greeted me to the sales manager Josh to the financial support Tony was so great!!! They had me in and out with my new car in a snap. They were all accommodating with my 6 year old daughter who was getting restless especially Tony he was great with her!! I will be coming again when I am ready to buy again!! Friendly service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It's a good place to get your car done.

It's a good place to get your car done. Good service and done right and don't have to wait to get it back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very polite all around.

Very polite all around. Service Tech gave me some pointers and lead me in a general direction for self repair. Would come back , WILL come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome staff from the beginning with Jeff to the finish

Awesome staff from the beginning with Jeff to the finish with Drew. I was even offered a shuttle home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great dealership