Sutliff Volkswagen

They were amazing and very helpful Sutliff is truly vested on providing a stress free experience during service appointments. They are also very accommodating.

The vehicle was repaired sooner than I thought. I was very happy with the speed of service.

It was welcoming and efficient. I was in and out within the promised time. Thank you.

They are all very friendly, helpful and know their customers. They greet me right away and go above and beyond with excellent customer service and support.

I needed to see why my check engine light was on. Problem was found and fixed.

We had schedule an appt for our Tiguan to get check due to burning oil and having white exhaust smoke. Appt was made on Monday for a Friday appt. We dropped our vehicle off on Friday at 8am- no one touched the vehicle until 2:50 in the afternoon (I can tell this due to doors begin open/ unlocked from my VW app notifications)! The dealership then called me (even though we asked for them to call my husband- they did call him after I asked them to again due to being at work) at 4:37 pm- this call can from a front desk personnel. She informed us that the cylinder heads need replaced for $5,500 but could not give us any further information. I am VERY disappointed that a call about a repair this large is not coming from someone that could answer questions! We headed to the dealership right after I was done with work at 5:00- with us arriving there around 5:20. We requested to speak with a serviceman/ service manager/ general manager and were told EVERYONE was gone for the day/ weekend. I requested that we get a callback from the service manager on Monday and have heard nothing! Then when I went to my vehicle I noted that the check engine was lite up- this was not lit up when I dropped it off! We did get a call Monday afternoon to make an appointment to have this looked at/ fix this but are currently out if town and cannot get it in.

I good but not enough for me I don't what to say I like the vehicle but the price it's really expensive

So far in the 2 years I've been using this Dealership the Service has been good.

Alexis and Garron were great and helped get my car sorted out quickly and professionally. Dave helped out as well. All around excellent job. I plan to return for my next service or new car needs. Thank you!

I was there because my car broke down, and I was very emotional and upset. Alexis and Rob were kind, considerate, listened to my problems, and we're willing to help.