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Irwin Lincoln, Mazda

(537 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed

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Reviews

(537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I’ve had two Mercedes prior to my new CX30 and never

I’ve had two Mercedes prior to my new CX30 and never received a real time video of my service being performed with commentary from the technician. I wa very pleased nd impressed with my first service. Thank you Irwin Mazda!

I’ve had two Mercedes prior to my new CX30 and never

I’ve had two Mercedes prior to my new CX30 and never received a real time video of my service being performed with commentary from the technician. I wa very pleased nd impressed with my first service. Thank you Irwin Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very responsive to your needs the mobile unit is

Very responsive to your needs the mobile unit is outstanding. Very professional would recommend The service guys that came out. Loved the idea of a mobile unit coming to my house.

Very responsive to your needs the mobile unit is

Very responsive to your needs the mobile unit is outstanding. Very professional would recommend The service guys that came out. Loved the idea of a mobile unit coming to my house.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The onsite maintenance team was great!

The onsite maintenance team was great! They came to my house, did a great job and were very amiable.

The onsite maintenance team was great!

The onsite maintenance team was great! They came to my house, did a great job and were very amiable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I absolutely love my new 2025 Lincoln Nautilus — it’s an

I absolutely love my new 2025 Lincoln Nautilus — it’s an exceptional vehicle, and I’m thrilled with how it drives, feels, and performs overall. During the initial sales process, I did experience some frustration getting clear pricing details from the salesperson. I came in well-prepared and knowledgeable about the numbers, and the lack of transparency made things more difficult than they needed to be at first. Once Travis (the manager/owner) stepped in, the experience completely turned around. He acknowledged my concerns, appreciated my understanding of the numbers, and apologized for the salesperson’s reluctance. Most importantly, he handled everything with professionalism, transparency, and respect, and made sure the deal was completed smoothly. He even mentioned that feedback like mine helps make the dealership better — and that mindset really stood out to me. In the end, I drove away in a phenomenal car and with a very positive impression of the dealership’s leadership and commitment to improvement. I would confidently recommend this dealership, especially knowing that management truly listens and stands behind the customer experience.

I absolutely love my new 2025 Lincoln Nautilus — it’s an

I absolutely love my new 2025 Lincoln Nautilus — it’s an exceptional vehicle, and I’m thrilled with how it drives, feels, and performs overall. During the initial sales process, I did experience some frustration getting clear pricing details from the salesperson. I came in well-prepared and knowledgeable about the numbers, and the lack of transparency made things more difficult than they needed to be at first. Once Travis (the manager/owner) stepped in, the experience completely turned around. He acknowledged my concerns, appreciated my understanding of the numbers, and apologized for the salesperson’s reluctance. Most importantly, he handled everything with professionalism, transparency, and respect, and made sure the deal was completed smoothly. He even mentioned that feedback like mine helps make the dealership better — and that mindset really stood out to me. In the end, I drove away in a phenomenal car and with a very positive impression of the dealership’s leadership and commitment to improvement. I would confidently recommend this dealership, especially knowing that management truly listens and stands behind the customer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had an excellent experience with everyone at Irwin

I had an excellent experience with everyone at Irwin Lincoln. Adam was great and took the time to explain everything to me.

I had an excellent experience with everyone at Irwin

I had an excellent experience with everyone at Irwin Lincoln. Adam was great and took the time to explain everything to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Travis Locasio runs an excellent dealership.

Travis Locasio runs an excellent dealership.. the service is incredible ! They come to the house for regular maintenance services. They are all professional, Knowledgeable , and friendly

Travis Locasio runs an excellent dealership.

Travis Locasio runs an excellent dealership.. the service is incredible ! They come to the house for regular maintenance services. They are all professional, Knowledgeable , and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Wayne was a tremendous help in finding my new car.

Wayne was a tremendous help in finding my new car. He made it easy and helped meet all my needs. I highly recommend them.

Wayne was a tremendous help in finding my new car.

Wayne was a tremendous help in finding my new car. He made it easy and helped meet all my needs. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We were not judged and were treated very fairly and would

We were not judged and were treated very fairly and would definitely buy another car

We were not judged and were treated very fairly and would

We were not judged and were treated very fairly and would definitely buy another car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best buying experience for the 3rd time.

Best buying experience for the 3rd time. I highly recommend this dealership if you want, no stress, no pressure, no drama. Its such a pleasure doing business with these guys. I leave happy and well informed every time. I would highly recommend to everyone!

Best buying experience for the 3rd time.

Best buying experience for the 3rd time. I highly recommend this dealership if you want, no stress, no pressure, no drama. Its such a pleasure doing business with these guys. I leave happy and well informed every time. I would highly recommend to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent customer service, took time time to show me all

Excellent customer service, took time time to show me all the cars features and set up all phone apps

Excellent customer service, took time time to show me all

Excellent customer service, took time time to show me all the cars features and set up all phone apps

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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