Irwin Lincoln, Mazda

Irwin Lincoln Service Dept, especially Blake & Danielle, went completely out of their way to resolve my problem! Even though it is not resolved, they did all in their power to rectify the problem! I did not leased the Corsair thru them and they never mentioned or refused to solve the static on my AM radio! Lincoln, not Irwin, has a problem with Hybrids and reception with AM Radios! That is why THE AUTO Manufacturers fought with the US Gov't on equipping Hybrids with AM Radios! Irwin lent me a replacement car, took over 45 days, replacing parts and communicating with Lincoln to resolve the issue! The problem is still there, as confirmed with the Irwin Staff! LINCOLN is trying to provide the parts that maybe will repair the issue! Lincoln has dropped the ball, not Irwin !! The Gen'l Sales Mgr, Mr Dino Gemgani JR, even took an interest in resolving my problem! I SURELY hope that LINCOLN can guide Irwin Service in how to resolve this! I am waiting for a phone call to say that parts have arrived !

I received excellent service for and highly recommend. Follow-up report provided was very helpful as well. Thank you.

Quick service they let you know every step of the service and send you a video report

Been a customer for 15 years at Irwin Lincoln. Always had a positive experience at the service desk. They always have loaner cars available which is super important. Taking care of my Lincoln SUV is a top priority and I rely on their expertise to fix it.

Sales & Service was excellent. The staff is knowledgeable and answered all my questions. I recommend Irwin Lincoln to anyone looking for a pleasant experience.

Very professional and courteous with proven track record and attentive staff. I look forward to my next visit.

My experience at Irwin was outstanding from my arrival to the completion of my repair. Nick and Danielle took care of all my concerns. My repairs were done in a timely manner by the technician Chris.

Always great service at Irwin. That is why we always buy from them when we are visiting NJ (we live in FL).

Always satisfied with the service received here! Comfortable waiting area and pleasant personnel working there!

I thought the sales rep Jeff Young and the finance officer were excellent They were both professional and knowledgeable