Reviews
Leased a new Volvo, but experienced numerous issues with
Leased a new Volvo, but experienced numerous issues with the car within the first week of ownership. I alerted my sales rep and provided feedback about our issues several times within the first few weeks. Within the first few months of the lease we had to take the car in for a service and immediate repairs, which we had to pay for. The sales rep was not helpful. Management was elusive and unresponsive. They don’t care.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This is one of the best dealerships, especially if you
This is one of the best dealerships, especially if you want to service your Volvo. We own an XC 90 and its' been cared for well. Ask for Emerson there. Not just does he genuinely care for you/your car as a customer, he also knows his stuff well. We've always had a pleasant experience with him and he offered the best advise. So, hands down, amongst all the cars i've owned and dealerships i've worked with, there is no one better than this service dept you can get in NJ, and it's because of the service standards Emerson sets there!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I enjoyed the car buying process with Volvo of princeton.
I enjoyed the car buying process with Volvo of princeton. Thanks so much everyone I appreciate it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership provided good service.
Dealership provided good service. Sales person was very good. Service was quick and on time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian Kennedy and team went above and beyond to take care
Brian Kennedy and team went above and beyond to take care of my car. Excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John Whalen is always great with our XC90.
John Whalen is always great with our XC90. After our XC90 warranty expired he was still knowledgeable enough to identify that the sensor that went bad and was going to cost over $500 was still covered. They even washed the car which we brought in all muddy after a camping trip. Love their service and sales dept.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Friendly group of people they inform me about my car
Very Friendly group of people they inform me about my car Great service center I will always choose them for service and I drive one hour to see them so they have to be good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Transaction was quick & easy.
Transaction was quick & easy. They delivered as promised and everyone was very helpful & friendly.& knowledgeable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great team of people at Princeton Volvo we worked with in
Great team of people at Princeton Volvo we worked with in sales, finance and support. Made the process of buying a car easy and enjoyable. Everyone was friendly, respectful and honest. Never felt taken advantage of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is efficient and everyone is very nice.
It is efficient and everyone is very nice. Had a relaxing morning there. Sunny day!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair