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Volvo Cars Princeton

(1,272 reviews)
Visit Volvo Cars Princeton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (877) 798-3537 (877) 798-3537
Used (877) 457-1347 (877) 457-1347
Service (877) 455-6028 (877) 455-6028

Reviews

(1,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars Princeton from DealerRater.

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I wanted to thank you for truly representing a premium...

I wanted to thank you for truly representing a premium automotive brand. For over 30 years of buying and selling vehicles, we never felt so welcoming in a dealership. Assistant General Manager, Mike Battaglia and Sales Ambassador, Kathy Evans took their time to understand what my wife and I were looking for and found the perfect vehicle: 2018 XC60 Inscription. Even though this was not a brand new vehicle, it did not matter. The whole sales process was seamless and straightforward. None of the going back and forth and spending countless hours working out the deal like we had at other dealerships. One night Mike and Kathy spent as much time as we needed and got to know us better. Mike lives in the same area that we do, so most of the night we were talking about local restaurants. We feel this was not just to sell us a vehicle but just to make sure we are making the right decision and feel welcomed as family. Making us feel like family and not just a customer, goes a long way with us. So much so, that two weeks later, we put together a second deal for the same vehicle just a different color. I am sure they does not happen often. We are now proud owners of 2 2018 XC60 Inscriptions. Looking forward to years of driving these amazing vehicles. We should have came to Volvo years ago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went to another Volvo dealership first and they...

Went to another Volvo dealership first and they completely turned me off. Decided to drive a little further out to Princeton Volvo and felt comfortable right away with Joselyn. I didn’t feel sold, I didn’t feel like I wasn’t worth their time and the dealership itself was very nice. My mom wants to get a new Volvo in the next year or so and I told her to drive the extra 35 minutes to buy from Princeton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brianna was very helpful and professional. She work out...

Brianna was very helpful and professional. She work out and my options through email and phone calls. At the dealership she made everything go smoothly and followed up with one issue I had. I would definitely recommend friends and family to her and Princeton Volvovo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very professional and thorough knowledge It was a...

Very professional and thorough knowledge It was a pleasure doing business with this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service, and wonderful people. Can’t get much...

Excellent service, and wonderful people. Can’t get much better thanks that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience ever! Everyone, Briana, Mike and Angel...

Best experience ever! Everyone, Briana, Mike and Angel were awesome. Anyone we came into contact with was professional, courteous and helpful. Both my husband and I will recommend Princeton Volvo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a great car buying experience. One of the best...

This was a great car buying experience. One of the best I’ve ever had. Kathleen was phenomenal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Claire was fantastic, follows-up, stays in touch and on...

Claire was fantastic, follows-up, stays in touch and on top of everything. 10/10 !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn that Claire provided you with such a positive experience. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Most attentive staff you could ever ask for A wonderful...

Most attentive staff you could ever ask for A wonderful experience Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business, Mary, and look forward to your next visit.

I cannot begin to express how wonderful Claire made my...

I cannot begin to express how wonderful Claire made my experience at Volvo! She is extremely professional, knowledgeable and courteous. She also took the time to really show how the X60 functions and highlighted all its features. She was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Volvo Cars Princeton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Claire, and it was a pleasure having you at the dealership. We appreciate your review, Kathleen!