Reviews
My family has purchased four Volvos from the Princeton...
My family has purchased four Volvos from the Princeton dealership in the last dozen years. The consistently superb customer service throughout the organization is the main reason we keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Princeton.
Joselyn was fantastic! She explained the electronics of...
Joselyn was fantastic! She explained the electronics of the car superbly. She has enhanced my Volvo experience. I am a legacy owner who has driven Volvos since the 90's. Joselyn has made my new car experience so much better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We are delighted to learn about your positive experience with Joselyn and will be sure to pass along your compliments. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Hi Joselyn, I am able to sign into Volvo Account on my phone, but not on my husbands, it will not accept password. Should I reset password? Let me know, Kate
Great and quick service!everyone friendly and ready for...
Great and quick service!everyone friendly and ready for me with no wait. Loaner car was so nice to have to get back and forth to work
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
It was by far my best car buying experience! Ed, Joselyn...
It was by far my best car buying experience! Ed, Joselyn and Angel were super helpful and made the whole process effortless. I would definitely come back here again and highly recommend it to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy Ed, Joselyn and Angel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Excellent experience.Jason Domenichetti, the sales...
Excellent experience. Jason Domenichetti, the sales manager, is extremely good and went out of his way to satisfy our requirements. Michael, the general manager, and Briana Small, the sales person, also helped a lot. I highly recommend Volvo of Princeton!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Service explanation and respect for my time and schedule...
Service explanation and respect for my time and schedule was very good and efficient, made the visit quick and convenient so I will be back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Princeton!
The Volvo Princeton Team is always GREAT and I experience...
The Volvo Princeton Team is always GREAT and I experience Excellent, Courteous Service each and every time I bring my S90 in for maintenance service...just as I also experienced excellent service for years with my S60.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. Marc and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Briana was super helpful and patient. I see why she was...
Briana was super helpful and patient. I see why she was recommended to me. I had a very positive experience. Joselyn was great- helping me set up my personal preferences and going through the different features. Jose was also easy to work with- very organized and efficient. Very smooth transaction overall- well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Jose, Briana and Joselyn delivered such a great experience!
Ms. Claire is friendly and easy to talk too. Explain in...
Ms. Claire is friendly and easy to talk too. Explain in detail about the XC90. She is very knowledgeable. Angel was organized and ready to sign all the paper work so we could get out quickly. It was almost closing time when car arrived at the dealership. Jocelyn taught use the features of the XC90 and made sure that the set up on our phones were working and explain in detail and answered all the questions that was asked.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Johnson, It's fantastic to hear that Jocelyn and Angel provided you with great customer service while assisting you with your new XC90! We truly appreciate the opportunity to do business with you. Thanks for choosing Volvo Cars Princeton!
Had an amazing experience working with Claire while...
Had an amazing experience working with Claire while purchasing an XC40! She was very knowledgeable and made the whole experience efficient and effortless! Really appreciate the experience of purchasing my first car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Kreena, for your business and this review. We're happy to hear that Claire and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.