Rohrich Cadillac

Very disappointed. What was once a class experience turned poor at best. $265 for an inspection, oil change and tire rotation for my 19 CT6. Thought must’ve been a mistake. Confirmed on pick up. Used to get a loaner, no longer as I didn’t purchase there, although I’ve had my Cadillacs serviced there for years. Not only did I pay an obscene price, the stickers were not placed neat and old sticker and grease all over the window. Took it back to get cleaned up and was told I’d need to stop back another day 8-4, as all their tools were locked up at 4:50. It’s a scraper and a towel. To add fuel to the fire the oil change indicator wasn’t even reset. Never again. I’ll be much happier at Firestone. Convenient and 1/3 the cost.

I was very satisfied from start to finish. II recommend Rohrich for an extraordinary customer experience.

The 2 Kevins and Mike in finance were excellent, what a painless time spent. Thank you for everything,

Jim Gaydos is the best car salesman that I have dealt with in the last 54 years

Kevin Marn is a great salesman with a nice personality Kevin has sold multiple cars to us.

Kelly Krall has been our sales person for decades and sold us many Cadillacs! She is very professional and willing to go the extra mile to keep her customers happy.

I’ve read 22 reviews and all of them gave a 5 star review. It’s very hard to believe that no one is dissatisfied. My last 2 experiences were horrible. I was charged 10 times ( literally) more for each part I purchased at Rohrich Cadillac. One part was a headlight bulb which listed for around $60.00 which I was charges $300,00 for, and a tail light module listed for $25.00 that I was charged $259.00 for. The labor for one parts installation was $50.00 for 1 half hour and $130.00 an hour for the other part. Big time rip off artists. They can charge as much as they want and get away with it. This review probably won’t be posted because it’s not 5 stars. I will never go Rohrich again for anything.

Chuck Lucci jr and sr. Are so friendly and accommodating. Gil in customer service did a complementary detail and delivery as are oil change apt was changed. Looks great! We are repeat customers and have been coming for years. Great staff. Great service. Great cars.

Seamless shopping & buying experience. Kevin Marn was easy to work with, showed me all the vehicle features, was zero pressure and genuinely made me feel very comfortable. He truly wanted me to find the right car for me, not just make a sale. Highly recommended Rohrich Cadillac.

We have not purchased a new car since 2010. We were shocked by how pleasant this experience was. No pressure, first class the entire time. Left us wondering what we were missing. Kelly Krall listened to our list of "must haves", and paired us with the correct XT5. Just a great experience. Kelly was outstanding. Cindy Cohen did a great job explaining the financial agreement and was very efficient. First class the entire way...