Reviews
Write a reviewVery professional from start to finish. Very knowledgeable about the vehicle even though it was not their make! Would recommend this dealer!
Very professional from start to finish. Very knowledgeable about the vehicle even though it was not their make! Would recommend this dealer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review, Steve! We’re so glad to hear that our team provided you with professional and knowledgeable service, even for a vehicle that wasn't our make. We truly appreciate your recommendation and are always here to assist you with anything you need in the future. Thanks again for choosing us!
Great experience. Everyone was very friendly and helpful. No pressure on the purchase or any of the paperwork. Car was well priced and cleaned up nicely. Would definitely recommend Ciocca and love the Ioniq5
Great experience. Everyone was very friendly and helpful. No pressure on the purchase or any of the paperwork. Car was well priced and cleaned up nicely. Would definitely recommend Ciocca and love the Ioniq5
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review, Julia! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!
I recently purchased a Hyundai Elantra and am very pleased with the salesperson Joshua Otero. He came on his day off , to finish getting the paperwork so I could get my new car a little faster. I have always been an owner of a Lincoln, but I love driving this Elantra. Joshua took the time to show me the technology, and set things up for me. I am so glad I came to the Ciocca Hyundai dealership. Being a newly widowed women car shopping can be a challenge, but Joshua and the rest of the staff made car buying easy. Thank you Ciocca!
I recently purchased a Hyundai Elantra and am very pleased with the salesperson Joshua Otero. He came on his day off , to finish getting the paperwork so I could get my new car a little faster. I have always been an owner of a Lincoln, but I love driving this Elantra. Joshua took the time to show me the technology, and set things up for me. I am so glad I came to the Ciocca Hyundai dealership. Being a newly widowed women car shopping can be a challenge, but Joshua and the rest of the staff made car buying easy. Thank you Ciocca!
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!
Start to finish my sales and finance managers were exemplary. Also I only stopped due to prior experience in having car fixed from accident. The manager there redeemed Ciocca and sales sealed my opinion.
Start to finish my sales and finance managers were exemplary. Also I only stopped due to prior experience in having car fixed from accident. The manager there redeemed Ciocca and sales sealed my opinion.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Wanda. Thank you for the kind words, and for choosing to do business with us. Please don't hesitate to reach out if we can help you with anything further!
Extremely pleased with the service provided by Matt Dymit and team. Superior customer service and seamless transaction. We are sure to be repeat customers moving forward!
Extremely pleased with the service provided by Matt Dymit and team. Superior customer service and seamless transaction. We are sure to be repeat customers moving forward!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent review, we really appreciate it! Please reach out if you need anything else.
Hands down one of the best car buying experiences. The sales service team was phenomenal and our sales representative, Scott was fantastic. He was very well versed in the various models and trims the dealership had to offered and he was flexible with our busy schedules to ensure we took home the best vehicle for us.
Hands down one of the best car buying experiences. The sales service team was phenomenal and our sales representative, Scott was fantastic. He was very well versed in the various models and trims the dealership had to offered and he was flexible with our busy schedules to ensure we took home the best vehicle for us.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a very bad experience at the dealership today. I wanted price quote for financing a Hyundai Ionic Hybrid and the manager got rude at me and never gave me the quote. I felt harassed and I felt being a minority muslim he was racially discriminating me. He never gave me the quote and was very rude. At least the dealership can act in a humane way towards the customers. I will never buy anything from this dealership. It was my worst experience.
I had a very bad experience at the dealership today. I wanted price quote for financing a Hyundai Ionic Hybrid and the manager got rude at me and never gave me the quote. I felt harassed and I felt being a minority muslim he was racially discriminating me. He never gave me the quote and was very rude. At least the dealership can act in a humane way towards the customers. I will never buy anything from this dealership. It was my worst experience.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Adam, James, and all the staff at Ciocca Hyundai seem to enjoy what they do, they are not aggressive, they are helpful, and are easy to deal with!!
Adam, James, and all the staff at Ciocca Hyundai seem to enjoy what they do, they are not aggressive, they are helpful, and are easy to deal with!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to write us a review, James! Please let us know if we can do anything else to help!
My family has purchased 3 cars from Ciocca without any issues until now. We came in to buy Elantra Sport which my sister had her eye on. We called in to make sure the car was available and told them that we would be in to make the purchase. After driving an hour they told us that the car was being sold to someone else. I was annoyed, but the sales manager Kyle Fidler told us that he would find us a car we were looking for and would get back to us by the end of the week. Safe to say we did'nt hear back from him and we ended up buying an Elantra Sport from Vinart Hyundai. Their incompetence has lost them a repeat customer. Save your time and go somewhere else.
My family has purchased 3 cars from Ciocca without any issues until now. We came in to buy Elantra Sport which my sister had her eye on. We called in to make sure the car was available and told them that we would be in to make the purchase. After driving an hour they told us that the car was being sold to someone else. I was annoyed, but the sales manager Kyle Fidler told us that he would find us a car we were looking for and would get back to us by the end of the week. Safe to say we did'nt hear back from him and we ended up buying an Elantra Sport from Vinart Hyundai. Their incompetence has lost them a repeat customer. Save your time and go somewhere else.
- Customer service
- 1.0
- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Irfan I wanted to personally reach back out to you regarding the Elantra Sport. We understand you are a valued loyal customer to Ciocca Dealerships, and we certainly appreciate your business now and in the future. We apologize the vehicle was being sold to another client at the time of your arrival. We have been working on finding you the sport you were looking for and after viewing the 3 sales that week we were unable to find that vehicle. We have a saved search for you with the criteria discussed and sometimes to find the right one when available takes a little extra time. We are certainly here to help and our apologies for not informing you of the potential vehicle running. Again we certainly value you as a customer and hope to help you in the future. Thank you Kyle Lehman Used Car Manager Ciocca Hyundai klehman@cioccadealerships.com 215-536-2700
Josh White was super helpful with all the information I needed to make my car buying decision!!! Reasonable and professional!!! I highly recommend Josh White !!!
Josh White was super helpful with all the information I needed to make my car buying decision!!! Reasonable and professional!!! I highly recommend Josh White !!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jacob thank you for the wonderful review! I will share your kind words with Josh White!