Reviews
Awesome experience got dream car my sales rep Rob
Awesome experience got dream car my sales rep Rob Delarosa was phenomenal, nice and knowledgeable . Car rocks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Debbie Wagner was amazing!
Debbie Wagner was amazing!! Very knowledgeable & helpful! Great experience! Highly recommend this dealership!! Will tell my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience start to finish Test drove my dream
Great experience start to finish Test drove my dream car fell in love with it and came down to the numbers. Tom’s Ford knew that and made the sale happen! Very happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Experience at Tom's Ford I just wanted to
Outstanding Experience at Tom's Ford I just wanted to take a moment to share my exceptional experience at Tom’s Ford. From start to finish, it was an easy experience. I worked with Rod Anderson, and can't say enough good things about him. He made the process feel personal and stress-free, taking the time to understand the type and style of vehicle I was looking for. Even when I changed direction and considered a different vehicle, he was quick to accommodate and offer helpful insights—there was never any pressure, just solid guidance. During my visit, I also had the opportunity to meet one of the owners. Must say, the entire team was friendly, knowledgeable, and focused on ensuring I had the best possible experience. The financial process was seamless and quick, which was a huge relief. I plan to try their service department, as everything from sales to financing was handled with such efficiency. If you plan on checking out Tom’s Ford, do yourself a favor and ask for Rod Anderson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience at Toms.
Great experience at Toms. rod is not just a salesman but a great friend too. My kids enjoy the new addition to the driveway. Next my wife will be back to get her next car then it is my turn. Thank you for everything Rod and Tom’s ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience.
Great experience. Rod’s not just a salesman but a great friend. My kids are enjoying the new addition to the driveway. Next is my wife who will be back to buy her next car. Then it’s my turn. I appreciate everything thank you Tom’s ford and Rod Anderson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My salesperson , Debbie was very cordial and informative.
My salesperson , Debbie was very cordial and informative. This is my second car I purchased at Tom’s Ford. Very happy with their staff and service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I didn’t buy my vehicle at Toms but have used them for
I didn’t buy my vehicle at Toms but have used them for all my service. Extremely happy with them. Very professional and courteous
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bobby was extremely helpful and fast.
Bobby was extremely helpful and fast. I came from a long distance away.They delivered the truck so I wouldn’t have to do the drive again. I haven’t had a more pleasant experience buying a vehicle. I would recommend them to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I scheduled service for a recall issue a week ago via the
I scheduled service for a recall issue a week ago via the FordPass app. When I arrived for the appointment on 11/13, I was informed that the appointment had been automatically cancelled by their "system" because of lack of a VIN number (keep in mind, the FordPass app KNOWS the VIN number). It seems the system does not flag these issues for service managers so the missing information can be included but rather just summarily cancels the appointment. At no point was I informed there was an issue or that the appointment had been cancelled. I drove over an hour, leaving a location where I could have performed some work for a friend and now I didn't have range to get back so that equated to a lost day. I was also informed that they could not reschedule me until 12/9 (almost a month later) as they only have ONE EV technician. I likely will not be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
